Hotel Kintetsu Universal City

4.0 star property
Hotel with 2 restaurants, steps from Universal CityWalk Osaka

Choose dates to view prices

Hotel Kintetsu Universal City offers a convenient base in Osaka. Dine at two restaurants and shop on-site before visiting nearby Universal Studios Japan or Osaka Aquarium Kaiyukan. Enjoy practical amenities like dry cleaning/laundry services and in-room WiFi to stay connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

Casual Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Run of House, Non-Smoking (Double Room or Twin Room)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • Sleeps 6
  • 1 Large Twin Bed

High Floor Casual Twin Room, Non Smoking

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Corner Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Top Floor Premier Corner Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Quadruple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
In-room safe
  • 38 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
6-2-68 Shimaya, Konohana-ku, Osaka, Osaka-fu, 554-0024

What's nearby

  • Osaka Takoyaki Museum - 1 min walk - 0.0 miles
  • Universal CityWalk Osaka - 1 min walk - 0.1 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Zepp Osaka Bayside - 13 min walk - 0.7 miles
  • Osaka Aquarium Kaiyukan - 4 min drive - 1.1 miles

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Kansai Intl. Airport (KIX) - 47 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪ポートダイニング リコリコ - ‬6 min walk

About this property

Hotel Kintetsu Universal City

Upscale hotel near Universal CityWalk Osaka
Located close to Universal Studios Japan and Osaka Aquarium Kaiyukan, Hotel Kintetsu Universal City provides shopping on site, dry cleaning/laundry services, and 2 restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 456 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, heating, and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 3,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 2 restaurants

Things to do

  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Self parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Kintetsu
Hotel Kintetsu Universal City
Hotel Kintetsu Universal City Osaka
Kintetsu Hotel
Kintetsu Universal City
Kintetsu Universal City Hotel
Kintetsu Universal City Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel
Hotel Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel Osaka

Frequently asked questions

Is Hotel Kintetsu Universal City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Hotel Kintetsu Universal City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Kintetsu Universal City?

Check-out is at 11 AM.

Where is Hotel Kintetsu Universal City located?

Located in Konohana, this hotel is within a 5-minute walk of Universal CityWalk Osaka and Universal Studios Japan. Osaka Aquarium Kaiyukan and Abeno Harukas are also within 9 mi (15 km). Universal City Station is 6 minutes by foot and Ajikawaguchi Station is 10 minutes.

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Reviews

Hotel Kintetsu Universal City Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 453 out of 805 reviews
Rating 8 - Good. 256 out of 805 reviews
Rating 6 - Okay. 66 out of 805 reviews
Rating 4 - Poor. 19 out of 805 reviews
Rating 2 - Terrible. 11 out of 805 reviews

Reviews

10/10 Excellent

Quelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, one minute from City Walk and two from Universal, making it the best option for staying near the park.
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty cool place to stay at!
Stayed 2 nights in Nov 2024

10/10 Excellent

nien fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HIGHLY RECOMMENDED STAYING HERE
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeeyon Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The best of place ever!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Xiomiberth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly staff, very clean and cute room, very convenient , would definitely stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sesame street themed hotel with very helpful staff.
Stayed 2 nights in May 2024

10/10 Excellent

Meiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff! Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Universal Studios
Stayed 4 nights in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality from staff, great amenities and view of Universal Studios Japan!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaeleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Universal City Walk, clean, cute lobby.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally right outside the gate of USJ. The beds were great. Staff was nice. Room was quiet despite being in USJ main area. HIGHLY RECOMMEND.
Stayed 2 nights in Aug 2024

10/10 Excellent

Saito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The OOSAKA UNIVERSAL CITY- KINTETSU HOTEL manager allowed us to changed our room to an amazing room with the theme park view. It wasn’t peak season for tourists yet probably but anyways it was so kind of them to change room detail with a very reasonable amount charged. Thank you so much.
Stayed 1 night in Jun 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere and some of the staff was helpful and kind. Others seemed not to care. I really did enjoy the property though and being so close to universal was a huge plus
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, they helped us and went out of their way to help us even though we don't speak Japanese. We will definitely be back
Stayed 2 nights in Sep 2024

8/10 Good

Rika

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not friendly and helpful.. other staff were friendly Breakfast buffet was good Very convenient if you go USJ 3 Lawson (convenient store) in 1min walking distance
Stayed 1 night in Sep 2024

6/10 Okay

Luis Rene

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit odd the next day as I was checking out, they said they had not collected the city tax of 300 yen from me when I checked and wanted to collect it as I was leaving. As I had booked and prepaid online, I presumed this was already sorted. Regardless that is an error on behalf of the hotel and chasing me down at check-out seemed a bit weird. Other than that, I enjoyed my stay. It is super convenient when i am working in the area.
Stayed 1 night in Dec 2024

8/10 Good

HsinYa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Jan 2024

10/10 Excellent

Yuuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が元々予定してたやつより良いものを用意しましたで聞いて実際に良かった為。 あっと驚く体験ができた。
Stayed 1 night in Nov 2025

10/10 Excellent

Junko

Liked: Cleanliness, amenities, property conditions & facilities
夜行バスで早朝に到着したにも関わらず、チェックインができ、無料でコインロッカーが使えた。15時以降は紙の提示で部屋カードがすぐに貰え、とてもスムーズ。チェックアウト後もコインロッカー無料でとても便利でした。
Stayed 1 night in Nov 2025

10/10 Excellent

Kotomi

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン前にチェックインの準備が出来て、その後はスムーズに入室出来たので良かったです。
Stayed 2 nights in Oct 2025

10/10 Excellent

???

Liked: Cleanliness, amenities, property conditions & facilities
ユニバのエントランスからすぐの立地、お部屋は広々31平米でトイレ風呂別、そしてパークビューにアップグレードして頂き、夜中もハロウィンオールでキラキラなユニバ鑑賞。最高でした!
Stayed 1 night in Oct 2025

10/10 Excellent

SHIGEYUKI

Liked: Cleanliness, property conditions & facilities
ユニバーサルスタジオジャパンまでのアクセスも良く、ホテルも清掃も行き届いていて、とても快適に過ごす事ができました。
Stayed 1 night in Oct 2025

8/10 Good

Miho

Liked: Cleanliness, staff & service, property conditions & facilities
ユニバにアクセスがとても便利
Stayed 1 night in Oct 2025

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
やはりなんといってもUSJが近い!!!飲み物は自販機コーナーで手に入りますが隣接するコンビニが無いので軽食などお求めの場合はユニバーサルシティウォークのローソンで買った方が良きです
Stayed 1 night in Oct 2025