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Hoshino Resorts KAI Alps

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Photo gallery for Hoshino Resorts KAI Alps

A row of traditional-style buildings with a central pathway leading to a mountain backdrop. - Hoshino Resorts KAI Alps (Omachi)
A covered outdoor area with wooden beams and benches. - Hoshino Resorts KAI Alps (Omachi)
A serene outdoor pool area with a wooden fence, seating, and a view of trees and mountains. - Hoshino Resorts KAI Alps (Omachi)
A traditional Japanese house with a covered entrance, sliding doors, and a circular window. - Hoshino Resorts KAI Alps (Omachi)
A traditional Japanese-style room with tatami mats, a low table with a fire, and a wood-burning stove. - Hoshino Resorts KAI Alps (Omachi)
Luxury
4.0 star property
9.0

Wonderful

Upscale ryokan near Omachi Onsen-kyo

Located close to Alps Azumino National Government Park, Hoshino Resorts KAI Alps provides free full breakfast and an indoor public bath (no minerals). With amenities like a free ski shuttle and ski storage, this ryokan is a great place to hit the slopes. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

View all photos for Japanese Style Room with Loft FA4

A cozy seating area with a low table set for tea, cushions, and a view of greenery outside.

Japanese Style Room with Loft FA4

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Style RA3

A steam bath with a wooden exterior, a window with a view of trees, and a tiled wall.

Japanese Style RA3

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Suite FB4

A cozy room with a fireplace, two cushioned chairs, a bed, and a large window overlooking a snowy landscape.

Japanese Style Suite FB4

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Style Room TA3

A hotel room with a large bed, a small table, a sofa, and a window with a view of a snowy landscape.

Japanese Style Room TA3

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Omachi is home to Hoshino Resorts KAI Alps. Kurobe Dam is a notable landmark, and some of the area's activities can be experienced at Omachi Onsen-kyo and Hakuba Goryu Ski Resort. Alps Azumino National Government Park and Hakuba Happo-One Ski Area are two other places to visit that come recommended. Spend some time exploring the area's activities, including snowboarding and skiing. Visit our Omachi travel guide
Map
Taira 2884-26, Omachi, Nagano, 398-0001

What's nearby

  • A snow-covered mountain range with a small cabin on a slope.
    Hakuba Goryu Ski Resort
    28 min drive - 14.5 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    33 min drive - 17.0 miles
  • Omachi Onsen-kyo
    1 min walk - 0.0 miles
  • Sake Museum
    8 min walk - 0.4 miles
  • Shiki Theater Museum
    4 min drive - 1.3 miles

Getting around

  • Shinanoomachi Station
    14 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    73 min drive

Restaurants

  • くんくん亭
    6 min drive
  • ハングリーボックスユキ
    6 min drive
  • 小木曽製粉所 ゆ〜ぷる木崎湖店
    6 min drive
  • 銀八
    7 min drive
  • らーめん矢
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 22 km
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half Board is not included in the Half Board rate for children aged 0-2.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hoshino Resorts KAI Alps pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Alps?

Check-in start time: 2:30 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Alps?

Check-out is at 11:00 AM.

Where is Hoshino Resorts KAI Alps located?

Conveniently located near the ski slopes, this Omachi ryokan is 0.1 mi (0.1 km) from Omachi Onsen-kyo and within 16 mi (25 km) of Alps Azumino National Government Park and Hakuba Goryu Ski Resort. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are also within 20 mi (32 km).

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Reviews

Hoshino Resorts KAI Alps Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 101 reviews
Rating 8 - Good. 16 out of 101 reviews
Rating 6 - Okay. 12 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Staff are very friendly. Breakfast and dinner are so delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent dining experience. Loved the freshly grated wasabi! There was an earthquake during our stay but had not affect the hotel operations. Will definitely come back again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excellent service and the food is amazing. A must stay!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Food and service were excellent.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is an extremely relaxing onsen. Food and overall service were exceptional. Beautiful setting.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff are helpful
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts you can possibly stay at. Everything is 10/10. It is all in one for everything you need. Note that the area it is in only has hotels for the most part, so it is difficult to get to a convenience store if you have no car. About an 8 minute uber which will run you about $20 USD round trip if you need something. Although often the resort has all you need. And they have bus service for free to the ski resort. I couldnt praise this resort more highly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and well maintained property. Free sake from 7-9 pm was a bonus attraction which kept guests happy and entertained.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Attentive service. Super spa. Amazing cuisine.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive, offering a very good service e.g. the staff serving hot sake for guest.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect from check in to check out. Staff met us at the front gate, check in was easy with Kato helping us with dinner reservations and explaining where the onsen, reading room and other services were located. Breakfast and dinner were exceptional... all of the staff were so attentive. Arina was so lovely too. The food was incredible, delicious and tasty. The room was spacious and the bathroom with the private onsen was perfect. Our stay was perfect... Highly recommend staying here!!!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, which is 15 min from Ogizawa station for the Tateyama Alpen Route. It has plenty of parking and staff welcomed us at the parking lot and guided us through the entire check-in process. You will have to make request early if you have a preferred dining time for breakfast and dinner. For dinner, it was either 5:30 or 7:30. There are more options for breakfast but if you check in late, they may be out of spots for certain times. Dinner was very fancy and consisted of multiple small bites. Overall very delicious food and great service. We also love the free activities near the lobby. When we were there, they had rice congee/porridge in the morning, tea in the afternoon and sake in the evening. We also enjoyed the private bath tub in our room since we were traveling with small children. Out of the three hotels we stayed in this trip, this had the "coldest" hot spring at around 40 degrees Celcius, which was perfect for the kids.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the onsen was amazing!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for its atmosphere and onsen
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located in quite remote area, the town is quite dead. The facilities are well maintain and clean but you can tell its not very modern. The price is high and thus not very worth to stay here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Room condition & food is average. Nothing impressed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
NA
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and onsen facilities... the free hot sake event is great especially in winter time However, it will be great to offer more frequent shuttle bus service to nearby JR station :)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Star Service

I was deeply impressed by the service offered by KAI Alps staff, which provided us a good memory during our stay at Omarchi Onsen this winter. This is undoubtedly one of the best pick in the Onsen.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Staff & service
Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025