The staff do a fantastic job with assisting you, getting food replenished / serving/ cleaning tables during breakfast buffet. 👏 😀
The room was really nice.
Other reviewers were saying on how clean their rooms were kept.
But, this is where I'm going to disagree.
I stayed for three nights, and I understand the hotels Eco cleaning (replacement of bedding upon request), but into my second day, towels and garbage was done, but vacuuming the floors/ cleaning sink/ shower/ tub was not. We spoke with the lobby staff, and was told that we have to pay extra to get that done. ARE YOU KIDDING ME! I'm sorry, but for over $400 (40000¥) a night, that should be done without charge and done by at least the second day of stay.
I've stayed at very budget hotels and this is done DAILY, which includes bedding replacement.
Hence, the three star rating.
Just say, that this definitely put a sour note to our special stay.
Sorry, but I'll look for another hotel/ resort to stay, for a special occasion, somewhere else for that price point.