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Sago Palm Hotel

Property class: 4.5

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Photo gallery for Sago Palm Hotel

A modern two-story building with a paved courtyard and a car parked in front. - Sago Palm Hotel (Ocho Rios)
A restaurant setting with a table set for a meal, including plates of food, wine glasses, and cutlery. - Sago Palm Hotel (Ocho Rios)
A pool area with a yoga mat and a building in the background. - Sago Palm Hotel (Ocho Rios)
A hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a lamp, a small table, and a door leading to a bathroom. - Sago Palm Hotel (Ocho Rios)
A modern living room with a TV, a bar area, and a seating area. - Sago Palm Hotel (Ocho Rios)
A poolside bar, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Sago Palm Hotel. Treat yourself to spa services, such as a body wrap, a body treatment, or a body scrub. The on-site restaurant, York Tavern, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a television, a desk, and a view of the sea.

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Deluxe King

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Main Deluxe King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ocho Rios, Sago Palm Hotel is in the city center and near the beach. Ocho Rios Craft Market and LandMark Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunn's River Falls and Turtle River Park. Reggae Xplosion Museum and Shaw Park Botanical Gardens are also worth visiting. Rafting, boat tours, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. Visit our Ocho Rios travel guide
Map
54 Main St, Ocho Rios

What's nearby

  • A beach with a boat named 'Rescue' anchored in calm waters, surrounded by lush green hills and buildings in the background.
    Turtle Beach
    7 min walk - 0.4 miles
  • A turtle on a log in a calm body of water surrounded by trees.
    Turtle River Park
    8 min walk - 0.5 miles
  • Ocho Rios Craft Market
    3 min walk - 0.2 miles
  • Ocho Rios Clock Tower
    4 min walk - 0.3 miles
  • Mahogany Beach
    1 min drive - 0.6 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.)
    22 min drive

Restaurants

  • Boulangerie
    5 min walk
  • KFC
    4 min walk
  • MOMO @ Moon Palace Jamaica Grande
    2 min walk
  • Ocho Rios Jerk Center
    8 min walk
  • Oceans On The Ridge
    5 min drive

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Moon Palace Jamaica – All Inclusive
Ocho Rios
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  • All inclusive
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8.4 out of 10, Very Good, 2,147 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 29 2026 to September 19 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from August 29 2026 to September 19 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sago Palm Hotel have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from August 29 2026 to September 19 2026 (dates subject to change). The property will be renovating the pool from August 29 2026 to September 19 2026 (completion date subject to change).

Is Sago Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Sago Palm Hotel?

Check-out is at 11:00 AM.

Where is Sago Palm Hotel located?

Located in the heart of Ocho Rios, this luxury hotel is steps from Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Turtle Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sago Palm Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 230 out of 369 reviews
Rating 8 - Good. 86 out of 369 reviews
Rating 6 - Okay. 31 out of 369 reviews
Rating 4 - Poor. 10 out of 369 reviews
Rating 2 - Terrible. 12 out of 369 reviews

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night in August Very cozy and relaxing. Very central location Breakfast was lovely. I would definitely stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Shakeila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay the staff was so welcoming, they do charge a $100us security deposit upon arrival and it will be returned to you upon leaving. Breakfast was great everytime The place was cleaned daily when requested. walkable distance into town very close by. Would definitely stay again❤️
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Cargill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast is excellent, and one has a choice between a continental breakfast or a Jamaican breakfast. My favorites were the ackee and codfish, and the porridge. The gentleman managing the restaurant made sure that the breakfast was enjoyable. The rooms were cleaned regularly and with consideration for the users of the room.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff was awesome!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sangella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Everyone was pleasant and helpful. The room was clean and comfortable however the bathroom was lacking paper towel.Breakfast offered was delicious and staff was very friendly.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy, comfortable room. Polite, courteous and helpful staff. Very quiet location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. It’s walkable to other shops and restaurants in the area. The staff is friendly. The Jamaican style was authentically good. I would definitely stay again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kesseta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights and overall satisfied with the stay. A small property located in the heart of Ocho Rios, and close to shopping and activities areas. Excellent Jamaican breakfast and friendly staff. The beach is not located on the property, but is in close vicinity across the road.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the boutique feel of this hotel. It is quiet and relaxing, while still keeping you literally in the middle of Ocho Rios.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices. Excellent staff very helpful and very pleasant
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Evroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, friendly staff and clean property, perfect location
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Amenities
Place was decent for what it was worth. Staff was super friendly and professional. House keeping came daily to make sure the room was clean. Just wish we had a working microwave throughout our stay. That was the only downfall. I was told someone was coming to fix it and they never showed up. Other than that, it was fine.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Genesis

Liked: Staff & service
Staff was very friendly and eager to help. However the soaps provided were close to empty, air conditioning unit did not work properly for an entire night of our stay, remote had dead batteries and we saw a roach in one of the beds. But the staff handled the last issue very well. We were given another room which would have been an upgrade free of charge and we were told the previous room was fumigated. The property is decent for the price.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sheresse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Could not have asked for better.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at Sago Palm, a boutique hotel right in Ocho Rios, within walking distance of the beach, shops, and restaurants. We enjoyed the restaurant at the hotel for breakfast (Jamaican buffet and American menu options). We also walked down the main street to The Almond Tree Restaurant for dinner and were rewarded with a beautiful sunset view overlooking the water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sago Palm Hotel was excellent - the rooms though on the small side - was expected size for a boutique hotel. They were clean and the property overall is well maintained. The staff were exceptional and all I encountered went above and beyond. The food was excellent - well thought out Jamaican styled breakfast was served every morning which is included in the booking. Lunch and dinner can be had (you have to make the request/reservation) at an additional cost. We had dinner one evening and it was tasty, hot and delicious! I would highly recommend it, not to mention the fact it is centrally located on Main Street in the heart of Ochie..so close to beaches, banks, supermarkets, Dunns River and a host of other attractions. I will definitely be going back! If there was one negative it was that I found the lighting a bit dim - good be brighter lights in the rooms.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The staff was lovely l, the breakfast was great. I had a pleasant experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

maloney Hunter

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel conveniently located to all amenities in the heart of Ocho Rios was very nice. The staff were lovely. . Thank you. Comfortable hotel room - immaculate and clean as was the rest of the hotel. The breakfast was awesome with authentic delightful dishes. There is no entertainment however there a decent bar and a very nice outdoor terraced pool. Would definitely recommend and stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026