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Moon Palace Jamaica – All Inclusive

Property class: 5 and above

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Photo gallery for Moon Palace Jamaica – All Inclusive

A modern living room with a large sofa, a coffee table, and a TV. There is a balcony with a view of the sea. - Moon Palace Jamaica – All Inclusive (Ocho Rios)
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A resort with a pool, lounge chairs, palm trees, and a gazebo by the water. - Moon Palace Jamaica – All Inclusive (Ocho Rios)
A spacious living area with a large TV, comfortable seating, a dining table, and a view of the sea. - Moon Palace Jamaica – All Inclusive (Ocho Rios)
A hammock with a cushion, a bench, and a view of the ocean. - Moon Palace Jamaica – All Inclusive (Ocho Rios)
A nightclub, 2 swim-up bars, and a beach bar are just a few of the amenities provided at Moon Palace Jamaica – All Inclusive. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body wrap, a facial, and a body scrub at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

A hotel room with two beds, a desk, a chair, a small table, and a painting of a boat on the wall.

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(34 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

A modern dining area with a wooden table, beige chairs, and a fruit bowl. A white tufted sofa and a TV are visible in the background.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Deluxe Ocean View

8.2 out of 10
Very good
(24 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View

8.0 out of 10
Very good
(93 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, and a view of a green landscape.

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

A hotel room with two beds, a desk, a chair, a small table, and a painting of a boat on the wall.

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(49 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with two beds, a desk, a chair, and a large window with a view of the sea.

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Villa

A modern living room with a sofa, coffee table, and a TV. There is a large window with a view of the sea.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Ocho Rios Clock Tower and Ocho Rios Fort are local landmarks, and travelers looking to shop may want to visit Ocho Rios Craft Market and LandMark Plaza. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Ocho Rios travel guide
View more Resorts in Ocho Rios
Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • A beach with a boat named 'Rescue' anchored in calm waters, surrounded by lush green hills and buildings in the background.
    Turtle Beach
    9 min walk - 0.5 miles
  • A turtle on a log in a calm body of water surrounded by trees.
    Turtle River Park
    10 min walk - 0.6 miles
  • Ocho Rios Craft Market
    4 min walk - 0.3 miles
  • Ocho Rios Clock Tower
    6 min walk - 0.3 miles
  • Mahogany Beach
    1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    108 min drive

Restaurants

  • Boulangerie
    2 min walk
  • KFC
    6 min walk
  • MOMO @ Moon Palace Jamaica Grande
    1 min walk
  • Ocho Rios Jerk Center
    10 min walk
  • Oceans On The Ridge
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 5-minute walk of Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle Beach and Turtle River Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace Jamaica – All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1142 out of 2146 reviews
Rating 8 - Good. 475 out of 2146 reviews
Rating 6 - Okay. 292 out of 2146 reviews
Rating 4 - Poor. 112 out of 2146 reviews
Rating 2 - Terrible. 125 out of 2146 reviews

Reviews

Verified review

10/10 Excellent

Sheuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, kid-friendly, awesome beach, clean surroundings.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great music and food
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service hotel very clean and lots to do
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Simon Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace is a nice clean Hotel. The staff there were very friendly and helpful. My wife and kids enjoyed the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating, especially when it came to helping with my brother celebration of his birthday. Outstanding staff, outstanding people outstanding experience.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Saba Tilahun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view, clean rooms Pool wa
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the happiest staff we've had in quite some time. They ensure your stay is the best it can be. Staff were helpful and recommended things to do and see. This was our 1st all-inclusive trip we have taken and looking forward to another. We would definitely stay here or another moon palace location. Property was clean ,pools were great.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Moon Palace was very helpful. The only thing about the Moon Palace is how hard they try to have you become a member, that's the only turn off.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful family time. All amenities are comfortable and clean. Highly recommended for a family reunion vacation.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ❤️❤️‍🩹❤️‍🩹❤️‍🩹
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

VINTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chioma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be staying at Moon Palace on my next visit as the facilities are top notch, the staff is friendly & there is so much to do, you never get bored. I thoroughly enjoyed my stay, from swimming with dolphins to sunset boat rides, it was a total dream. The only criticism if I'm forced to give one is that the WiFi isn't great. But overall i had a splendid stay.
Stayed 5 nights in Aug 2026
Verified review

4/10 Poor

orane

Liked: Cleanliness
Friendly staff .but staff place too much pressure on guests to purchase membership.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Stelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very relaxing and clean close to a lot of activities.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a great time! The staff were great! Big up to Kathy at the guest service desk. Tash, who set up our romantic anniversary spa treatment. Thank you!!! The ladies who work at the sushi bar. Also Ash! Our vacation was Awesome with these ladies assistance. Great customer service!!!!!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Moya

Liked: Cleanliness, staff & service, amenities
2nd time going in the space of 5yrs and the food feel off big time but they are still great.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff is phenomenal. We will definitely visit again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property and hotel are great. It has everything you can need or want. Staff is more than helpful and experienced workers. They are awesome! My only concern is the cosmetics of the property. If upkeep doesn’t start the hotel is already starting to show its age and that sucks.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of amenities.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kevin Donavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, loved the food options (having Jamaican cuisine available along with the usual American, Sushi, Pizza, Mexican made it even better) keep the authentic feel and we’ll keep coming back. Beautiful beach! Stayed with approximately 20 friends and family and we all enjoyed it. Simone who did my facial and Drayon who did our massages at the spa were both amazing 10/10.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and all the food is delicious.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying with Moon Palace, and it won’t be our last! The food was outstanding, the service was top notch. Staff was incredibly friendly and accommodating. There is so much to do at the resort are 12 year old was never bored, and asleep by 11 every night! I think the free game room was the biggest hit!! Highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I think this is one of the best hotel around . The hospitality was excellent, beach was nice and clean. I really can’t come across anything I didn’t like except our time was too short. I definitely will be visiting again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

TANAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints or concerns at all about this resort. Absolutely beautiful inside and out. Food was excellent and service was top tier!! Highly recommended
Stayed 6 nights in Jun 2026