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Hotel Downstreet, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

A hotel room with a bed, a sofa, a TV, and a desk with a lamp. - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
A modern cafe with a wooden accent wall, a coffee machine, and black chairs. - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
A bookshelf with various books and pamphlets, including titles like 'JIMINY' and 'Berkshire Landscapes'. - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
A reception area with a large landscape painting, a dark reception desk, and a potted plant. - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
A modern hotel building with the name "Hotel Downtown" on the facade. - Hotel Downstreet, an Ascend Collection Hotel (North Adams)
Free continental breakfast, laundry facilities, and a 24-hour gym are just a few of the amenities provided at Hotel Downstreet, an Ascend Collection Hotel. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a window with a view of buildings outside.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

A hotel room with a bed, bedside tables, a desk, a TV, and a window with a view.

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with a view of buildings.

Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a desk, and a chair. There is a window with a view of buildings and a door leading to another room.

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in North Adams, Hotel Downstreet, an Ascend Collection Hotel is in the city center and in the mountains. Clarksburg State Park and Williams College Taconic Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Green Mountain National Forest and Western Gateway Heritage State Park. Hopkins Observatory and 62 Center for Theater and Dance are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our North Adams travel guide
Map
40 Main St, North Adams, MA, 01247

What's nearby

  • A pedestrian plaza with a crosswalk, trees with autumn foliage, and buildings with commercial signage.
    Western Gateway Heritage State Park
    2 min walk - 0.1 miles
  • A building with 'MASS MoCA' written on it, surrounded by greenery and hills.
    Massachusetts Museum of Contemporary Art
    3 min walk - 0.2 miles
  • North Adams City Hall
    1 min walk - 0.1 miles
  • North Adams Center
    3 min walk - 0.2 miles
  • Mohawk Theater
    3 min walk - 0.2 miles

Getting around

  • Pittsfield Station
    31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    46 min drive

Restaurants

  • Cumberland Farms
    11 min walk
  • Cumberland Farms
    3 min drive
  • Dunkin'
    8 min walk
  • Craft Food Barn
    2 min drive
  • McDonald's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Downstreet, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10 PM.

Is Hotel Downstreet, an Ascend Collection Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Downstreet, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Downstreet, an Ascend Collection Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Downstreet, an Ascend Collection Hotel located?

Located in the heart of North Adams, this hotel is steps from MCLA Gallery 51, North Adams City Hall, and North Adams Center. Mohawk Theater and Western Gateway Heritage State Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Downstreet, an Ascend Collection Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and Great onsite restaurant.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was beautiful, centrally located, perfect getaway
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean, super comfortable beds. Will def stay again when in the area.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like Hotel Downstreet ...great coffee and nice rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was knowledgeable and cordial. Parking was very easy.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great location. Perfect base for a weekend in the Berkshires.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check-in. The pool was big and hot tub was hot. The walls are pretty thin we could our neighbors getting ready in the morning and their conversation about their toothpaste choices.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Mass Moca
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and helpful. On site restaurant was good and reasonably priced. Room was large with a nice view. Breakfast, which is continental, seemed a bit skimpy. Plenty of parking and in a great central area with many restaurants.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and stag was helpful and friendly.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, clean property and the location is good
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and conveniently located
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location; walkable to restaurants. Spacious 7th floor room had a nice town and mountain view. All staff friendly and helpful. Bed was comfortable; room very clean. Breakfast was minimal and uninspiring.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Downstream in North Adams was a great location for our overnight get-away to bike the Ashuwillticook Rail Trail. The hotel is right down-town, so we were able to walk to Public for dinner and to Bright Ideas Brewery afterwards, and to Dino's for breakfast in the morning. The room was very large and clean. We had a nice view of downtown and the mountains. Staff was very friendly -- we had a very quick check-in and check-out. Parking is right there and free. All very convenient. The hotel only serves continental breakfast, so we chose to go out, but it's nice that they provide water, coffee, tea and fruit all day long.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and comfortable bed in a pretty New England town.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and nice. The staff was very friendly and helpful. Would definitely stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room, great location, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and comfortable place to stay. Bed was great. Staff was great. Restaurant was amazing. HVAC and pool are hopefully next in line for renovation. Wonderful Reno.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, updated hotel in great location downtown. Parking, staff and amenities were all excellent. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff comfy bed nice views
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. A cute little place. Very nice when you consider the price!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the art gallery and the community exhibition in the ground floor of the hotel. We also appreciated how easy it was to park on the property. The location was perfect for us; so easy to get to nearby attractions and Williams College.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple and quick. Staff was courteous and helpful. The room was clean and spacious. We had a pleasant stay and checkout was simple.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here about a dozen times. We come up for the occasional mid-week get-away. We are fond of this hotel and its location in the Berkshies. It is an excellent value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice location and beautiful lobby.
Stayed 1 night in Jan 2026