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InTown Suites Extended Stay Norfolk VA

2.5 star property
Hotel in Norfolk with free parking

Choose dates to view prices

InTown Suites Extended Stay Norfolk VA offers essential comforts for longer visits, including practical laundry facilities, convenient self-parking, and elevator access, making it easy to come and go throughout the stay.

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Queen Studio

Desk, bed sheets

Queen Studio

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Studio

Two Bed Studio | Desk, bed sheets

Two Bed Studio

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Room

Desk, bed sheets

Traditional Room

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Studio Suite

King Studio Suite | Desk, bed sheets

King Studio Suite

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Desk, bed sheets

Premium Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Desk, bed sheets

Premium Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Desk, bed sheets

Premium Room, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Desk, bed sheets

Superior Studio, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 2 Double Beds

Desk, bed sheets

Superior Studio, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Desk, bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Desk, bed sheets

Premium Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Desk, bed sheets

Premium Room, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5649 Lowery Road, Norfolk, VA, 23502

What's nearby

  • Lake Taylor Hospital - 9 min walk - 0.5 miles
  • Gallery of Military Circle - 16 min walk - 0.9 miles
  • Sentara Leigh Hospital - 3 min drive - 2.0 miles
  • Virginia Wesleyan University - 3 min drive - 1.7 miles
  • Lake Wright - 4 min drive - 2.6 miles

Getting around

  • Military Highway Station - 3 min drive
  • Norfolk Station - 9 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Subway - ‬8 min walk
  • ‪Royal Farms - ‬12 min walk

About this property

InTown Suites Extended Stay Norfolk VA

Property highlights
InTown Suites Extended Stay Norfolk VA provides laundry facilities and more.
You'll also find perks like:
  • Free self parking
  • An elevator and a vending machine
Room features
All 126 rooms boast comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like dining tables.
Other conveniences in all rooms include:
  • Hydromassage showers, tubs or showers, and soap
  • 49-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and kitchens

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Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check in hours are from 11 AM - 9 PM Monday - Saturday. Guests planning to arrive outside of normal check-in hours can access the property using the phone number on the external door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

InTown Suites Norfolk Hotel
InTown Suites Norfolk
InTown Suites Norfolk
InTown Suites Extended Stay Norfolk VA Hotel
InTown Suites Extended Stay Norfolk VA Norfolk
InTown Suites Extended Stay Norfolk VA Hotel Norfolk

Frequently asked questions

Is InTown Suites Extended Stay Norfolk VA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at InTown Suites Extended Stay Norfolk VA?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at InTown Suites Extended Stay Norfolk VA?

Check-out is at 11:00 AM.

Where is InTown Suites Extended Stay Norfolk VA located?

Situated in Norfolk, this hotel is within 1 mi (2 km) of Lake Taylor Hospital and Gallery of Military Circle. Sentara Leigh Hospital and Virginia Wesleyan University are also within 3 mi (5 km).

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Reviews

InTown Suites Extended Stay Norfolk VA Reviews

5.0

4.8

Cleanliness

6.0

Location

4.8

Staff & service

6.6

Eco-friendliness

4.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 68 reviews
Rating 8 - Good. 6 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 36 out of 68 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Price and service was excellent.
Stayed 7 nights in Jul 2024

10/10 Excellent

Scarlett

It was ok
Stayed 7 nights in Feb 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 7 nights in Apr 2025

6/10 Okay

Brianna

It’s not bad just pricey
Stayed 13 nights in May 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, amenities
G
Stayed 7 nights in Mar 2025

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities

Can’t check-in after 7pm and rude staff.

Checkin closes at 7pm! This website doesn’t do enough to alert customers about this CRUCIAL detail. I arrived at 9pm only to discover that I was charged for the room they already gave away! The night staff is outrageously rude. Appallingly so. Daytime is a bit better. Do yourself a favor and stay somewhere else. It will be worth the money, and that’s coming from someone who’s very cheap!
Stayed 13 nights in Jul 2025

2/10 Terrible

Brionna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager Debbie is EXTREMELY RUDE/NASTY. Hotel needs a lot of work. Starting with management. Rooms are not throughly cleaned. Definitely recommend you do your own cleaning. Rooms are NOT AS PICTURED. So don’t expect it!!! But management has to be the BIGGEST DOWNFALL OF THE PLACE!!!!!
Stayed 8 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

vacation

The front desk staff were amazing, helpful and friendly. Everyone in the building were very helpful in guiding you to various places in the area that we have never been too. Everything was great. But remember to bring your own dishes, pans, towels, toiletpaper because this hotel does not supply them.
Stayed 7 nights in Aug 2022

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there. I canceled immediately because the qualify is nothing like what is pictured on Hotels.com the place was basically raggedy. It looked nothing like what was presented on the website.
Horrible……..
Stayed 11 nights in Sep 2024

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People with disabilities are not welcome and they keep your money when they ask you to leave
Stayed 7 nights in Jan 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely does not look like the pictures and it was just dirty. First and last time booking there.
Stayed 9 nights in Jun 2024

2/10 Terrible

James

Disliked: Staff & service
Whatever you do, don't book a room at this dump. If you're 5 minutes late because your flight was delayed, they not only cancel your first night, but your entire stay. In my case 11 nights. Then they have a I don't give a damn attitude, claim every room has miraculously been booked in a few hours and tell you to get lost.
Stayed 11 nights in Jul 2024

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never lay my head down at this place. The rooms look absolutely NOTHING like what was advertised. I booked a 7 day stay and didn’t sleep there one night. Then was given the run around when trying to receive a refund. If you’re in dire need for somewhere to stay for a night or two then this could suffice. But definitely not a vacation.
Stayed 7 nights in Jun 2023

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirt got off the elevator a man was just standing around the corner of it he scared me the room stink had a hole in the bathroom door the blanket was bigger than the bed it was dragging the floor it was just a mess will never go back there again
Stayed 7 nights in Aug 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Made everything I brought with me stink, dangerous location had to check out early due to safety concerns. No refund
Stayed 7 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Theres no houskeeping. They dont change out your towels, no toilet paper, no fresh sheets for a week. Numerous fees they dont verbally explain at check in. I was told to sign 3 times on the card reader and got no explanation what it was for.
Stayed 11 nights in Jan 2024

2/10 Terrible

Charmaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an odor my key to get in the door hardly ever works and am being charged different amounts every week the walls are dirty and they sent me a letter about room not being clean the room looks nothing like the picture.
Stayed 7 nights in Sep 2022

2/10 Terrible

Michelle

Disliked: Staff & service

When your manager’s friends write her reviews

When we arrived we were treated terribly. Debra was rude and made me, (after being told I could not walk that far by my daughter)a disabled individual who has three pelvic fractures come all the way in to check us in because my 33 year old daughter is 4’9” tall and looks like a teenager when casually dressed. She could have asked for her ID If she needed both our ID’s I could have stopped by the desk on our way inside. Also, your site states pet friendly and as soon as she heard we had 2 service dogs she got even nastier. She tried to say I needed certification, according to the ADA I DO NOT! I only need a letter from my physician. I have had service dogs for 7 years, This was the first time I have ever been discriminated against because of my need for a service animal. I am a Constitutional Law Paralegal, I know my rights and I KNOW THE LAW! I am also a card carrying member of the ACLU!!! Then she caught herself wanting to know what disability I have that the dog provides a service for. AGAIN AGAINST ADA GUIDELINES!!! The disabilities do NOT EVER HAVE TO BE DISCLOSED NOT EVEN IN THE LETTER! We came here because we tried Virginia Beach a few they called me the day of, claiming they didn’t have the room I booked they only had a premium and I would have to pay the larger fee, or even though it was YOUR ESTABLISHMENT’s fault!!! We read reviews and Debra’s were great hence, why we decided to give your company ANOTHER TRY BIG MISTAKE!
Stayed 7 nights in May 2022

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother stays here while taking chemotherapy at Brock Cancer Center, he really likes it
Stayed 28 nights in Apr 2022

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room that has all the amenities you need. Walking distance to shopping centers. All around great experience. Highly recommend if you’re in the area
Stayed 14 nights in Mar 2022

2/10 Terrible

Stephanie, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot believe this business is still open

Besides the children playing in lobby with basketballs, people blaring music in the front desk and the smells of cigarette throughout... The room had bloodstains and dirty handprints everywhere. The bathroom was missing a handle for the sink... Towels were dirty and bathtub was broken...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

Whole building smells of smoke.

This is a good place if you are on a tight budget. Small towels. Friendly tenants, all the functions of a hotel are there.
Stayed 3 nights in Jun 2018

6/10 Okay

Gmaster1

Disliked: Cleanliness, property conditions & facilities, room comfort

It's not what you see

I didn't get there until 5 and the room was not ready other than that I think you should enjoy it
Stayed 1 night in Jun 2018

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dump

Worst hotel in my 24 year's of constant travel. Pictures don't do this place justice on how run down it is. I lasted less than 30 minutes and had to check out. Rude staff when I checked out. How is this hotel still allowed to operate and not condemned? If this is the last hotel available to stay, sleep in your car. Pathetic
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience overall!

The hotel staff is terrible. It doesn't matter if you reserve a room or not, even if you have already paid for it. They give away all rooms to anyone who shows up. If you book your room and someone else gets there before your room to them. They do not care. The evening manager Jessica is extremely rude and should find another job due to her complete unprofessionalism. I will tell anyone who mentions this hotel not to waste their time or money here and I will go out of my way to tell everyone I know the same thing!
Stayed 1 night in May 2018
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Policies

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