Apart-hoteles en Nilai

“This is classified as a 4 star property and it has the amenities but not the maintenance. Our kitchenette had cockroaches through it, the bathroom was very mouldy with poor ventilation and it smelt terrible. I could see this being a 4 star when it first opened but I wouldn’t say it is now. Beware also poor communication from this hotel. The staff seemed nice enough in person but even Expedia couldn’t get through to them in the phone when I asked for help to confirm whether reception closed ...

“Check in process was terrible. The Property was supposed to send me my room number and check-in information prior to my arrival and they never did. I arrived around 11:30 PM to the property and there was nobody at the front desk to check me in. I had to rent a hotel room for the night till they staff at this property. We’re back at the Front Desk around 11 AM next morning. This was a huge inconvenience and a lot of money.”

“Very disappointing stay. The cleanliness of the room was unacceptable. The blanket was yellowish and looked old and unclean. The bed was in poor condition, sinking badly in the center whenever someone lay on it, making it very uncomfortable to sleep. There were ants crawling around the room, which was unpleasant and concerning. The toilet bowl was also poorly maintained, with visible fungus stains inside. These issues gave the impression that housekeeping and maintenance standards are not being...