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Chuzenji Kanaya Hotel

Property class: 3.5

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Photo gallery for Chuzenji Kanaya Hotel

A hot tub area with large windows and a view of autumn trees. - Chuzenji Kanaya Hotel (Nikko)
A lake with a dock and a flag, surrounded by lush green hills. - Chuzenji Kanaya Hotel (Nikko)
A wooden deck with a railing overlooking a lake and mountains. - Chuzenji Kanaya Hotel (Nikko)
A modern two-story house with a balcony, surrounded by lush greenery and a stone pathway. - Chuzenji Kanaya Hotel (Nikko)
A large indoor swimming pool with clear views of the surrounding greenery through large windows. - Chuzenji Kanaya Hotel (Nikko)
Located close to Ryuzu Waterfall and British Embassy Villa Memorial Park, Chuzenji Kanaya Hotel provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a wooden table, and a chair.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a large bed, a dining table with chairs, a fireplace, and a balcony view.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking

A hotel room with two beds, a wooden desk, a chair, and a small table.

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

A hotel room with a large bed, a TV, a fireplace, and a balcony with curtains.

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Hollywood Triple Room, Non Somking

A hotel room with a large bed, a smaller bed, a sofa, a table, and a chair. There is a balcony with curtains.

Deluxe Hollywood Triple Room, Non Somking

8.4 out of 10
Very good
(5 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Nikko, Chuzenji Kanaya Hotel is in the mountains. British Embassy Villa Memorial Park and Italian Embassy Villa Memorial Park are notable landmarks, and if an activity is on the agenda, check out Ryuzu Waterfall. Toshogu Shrine and Futarasan Shrine are two other places to visit that come recommended. Visit our Nikko travel guide
Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661

What's nearby

  • A traditional Japanese temple with ornate architecture, a staircase leading to the entrance, and a stone lantern.
    Nikko National Park
    1 min walk - 0.0 miles
  • A mountain with autumn foliage, a calm lake reflecting the scenery, and a small town with buildings along the shore.
    Lake Chūzenji
    2 min walk - 0.1 miles
  • A waterfall with a rainbow, surrounded by lush greenery and rocky cliffs.
    Kegon Falls
    30 min drive - 3.6 miles
  • Ryuzu Waterfall
    11 min drive - 1.3 miles
  • Italian Embassy Villa Memorial Park
    35 min drive - 4.8 miles

Getting around

  • Nikko Station
    32 min drive

Restaurants

  • すいとん つみっこ
    7 min drive
  • The Bar
    6 min drive
  • 赤沼茶屋
    6 min drive
  • ホテル湖上苑 レストラン日光
    7 min drive
  • 味処 会津屋
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4400 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Chuzenji Kanaya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Chuzenji Kanaya Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Chuzenji Kanaya Hotel?

Check-out is at 11 AM.

Where is Chuzenji Kanaya Hotel located?

Situated in the mountains, this hotel is 1 mi (1.5 km) from Ryuzu Waterfall and within 6 mi (10 km) of British Embassy Villa Memorial Park and Italian Embassy Villa Memorial Park. Toshogu Shrine and Futarasan Shrine are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chuzenji Kanaya Hotel Reviews

9.2

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 180 out of 297 reviews
Rating 8 - Good. 92 out of 297 reviews
Rating 6 - Okay. 21 out of 297 reviews
Rating 4 - Poor. 3 out of 297 reviews
Rating 2 - Terrible. 1 out of 297 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: 1: staff exceptional, friendly and helpful. 2: very, very clean and comfortable; 3. Stunning location. I think all the rooms have lake view (which is across the road). Once the leaves are out it might be more obscured, but stil have a beautiful wilderness-type feel; 4 right on the yumoto onsen Tobu bus line. Easy to get to and from everywhere on that line. Busses run every 1/2 hour or so but the last bus drops off around 7pm, so it’s not a late night; 5. Indoor and outdoor onsen: I was usually in it by myself but it was also early spring off season. The less positives: 1. no bar; 2 no outdoor sitting area (except a couple of benches); 3. While the onsen is nice to have, it’s not nice looking. Would be better to spruce it up with some greenery to hide the ugly fence surrounding; 4. No one informed us of the cafe where lunch can be served. It has a lovely porch and different menu. The dining room gets its own category: 1. The breakfast is mediocre. My least favorite part of the stay. It’s served. Minimal choice. Eggs were strange We actually ordered a boxed breakfast one morning and it was better. 2. Dinner: the food was tasty but very,very expensive for what you get. Small portions. 3. Fine dining. If that’s what you want, that is what you get and pay for. 4. There’s not a lot of choice in town, so no choice but to eat here. I would stay in Nikko and visit lake Chuzenji and do the marshland hike. Not to be missed.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well organized with very good services, a very nice hot spring bath, bicycle renting (bikes in very good condition), nice food, a lot of easy access information etc. The staff is extremely helpful and pleasant. The hotel design etc a bit outdated (renovation underway I think), but very clean and nice. Beds very comfortable. A very nice location. We really liked our stay there.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable hotel! A very well-designed room with good lighting. No detail has been overlooked. The dining room is immaculate and the dinner delicious. Very friendly staff. Beautiful views of Lake Chuzenji. Couldn’t have been more pleased with my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大人向けのホテルだと思います。設備も、温泉もしっかりしていて楽しめます。 食事についても、内容、サービス文句なしでおすすめです。 一点、壁が薄いのか隣の浴室の音が響いてくるのが気になりました。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせます。 唯一の要改善点は、レストランでの朝食で年配の男性が注文を取り違えた事です。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普段あまり温泉には入らないのですが、こちらの温泉は気持ちよくて2回も入ってしまいました。ラウンジでもゆったり過ごすことができリフレッシュできました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
伝統を守りながらも、決して昂らず、お客様を大切にもてなす姿勢がスタッフからも伺えました。 施設も古いながらも丁寧に清掃されており、貴賓が感じられました。 また、料理も決して華美ではなく、基本に忠実に丁寧に作られており、大変美味しかったです。 宿泊費は決して安いとは言えませんが、あの落ち着いた空間を味わえるのであれば、私は満足しました。素晴らしいホテルです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高級感があるおちついたホテルです。食事もおいしいです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また期待です
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地、部屋、食事、ご対応、どれも非常によく、リラックス・リフレッシュできました。どうもありがとうございました。
Stayed 1 night in Jul 2026