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Quality Hotel & Suites At The Falls

Property class: 2.5

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Photo gallery for Quality Hotel & Suites At The Falls

A hot tub with a view of a brick building, two white chairs, and a potted plant. - Quality Hotel & Suites At The Falls (Niagara Falls)
An indoor swimming pool with lounge chairs and a potted plant. - Quality Hotel & Suites At The Falls (Niagara Falls)
A restaurant interior with high ceilings, exposed beams, and a mix of natural and artificial lighting. Tables and chairs are arranged for dining. - Quality Hotel & Suites At The Falls (Niagara Falls)
A restaurant entrance with glass doors, a black mat, and signs for Papa John's and Old Falls Street Burgers. - Quality Hotel & Suites At The Falls (Niagara Falls)
A hotel entrance with a sign reading "Quality Hotel & Suites by Choice Hotels." - Quality Hotel & Suites At The Falls (Niagara Falls)
Located close to Niagara Falls Culinary Institute and Old Falls Street, Quality Hotel & Suites At The Falls provides free continental breakfast, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy American cuisine and more at the two on-site restaurants. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a small kitchenette, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, two bedside lamps, a wooden nightstand, and two framed pictures on the walls.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a small kitchenette, and a framed picture on the wall.

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Downtown Niagara Falls, a neighborhood in Niagara Falls, Quality Hotel & Suites At The Falls is near a metro station and in a state park. While the natural beauty of Old Falls Street and Cave of the Winds can be enjoyed by anyone, those looking for an activity can check out Hyde Park Golf Course. Niagara Falls Culinary Institute and Conference Center Niagara Falls are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Niagara Falls travel guide
Map
240 1st Street, Niagara Falls, NY, 14303

What's nearby

  • A large waterfall cascading into a river surrounded by lush greenery and cliffs.
    Niagara Falls State Park
    2 min walk - 0.1 miles
  • A modern building with a glass facade, a paved plaza with benches, and a red car parked nearby.
    Conference Center Niagara Falls
    2 min walk - 0.1 miles
  • A modern glass building with a sign reading "SENECA NIAGARA".
    Seneca Niagara Resort & Casino
    6 min walk - 0.4 miles
  • A group of people in blue rain ponchos watching a large waterfall.
    Maid of the Mist
    7 min walk - 0.4 miles
  • Old Falls Street
    1 min walk - 0.0 miles

Getting around

  • Niagara Falls Station
    4 min drive
  • Buffalo Niagara Intl. Airport (BUF)
    34 min drive

Restaurants

  • Blues Burger Bar
    6 min walk
  • Hard Rock Cafe Niagara Falls USA
    5 min walk
  • Three Sisters Café
    10 min walk
  • The Mami House
    6 min walk
  • Anchor Bar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 30 per night); discounts available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 30 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quality Hotel & Suites At The Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Quality Hotel & Suites At The Falls pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per accommodation, per day. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Hotel & Suites At The Falls?

Check-in start time: 4 PM; Check-in end time: 7 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Hotel & Suites At The Falls?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Hotel & Suites At The Falls located?

Located in Downtown Niagara Falls, this hotel is steps from Old Falls Street, Niagara Falls Culinary Institute, and Conference Center Niagara Falls. Niagara Wax Museum of History and Niagara Wedding Chapel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.6

Cleanliness

6.6

Amenities

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1877 reviews
Rating 8 - Good. 396 out of 1877 reviews
Rating 6 - Okay. 387 out of 1877 reviews
Rating 4 - Poor. 255 out of 1877 reviews
Rating 2 - Terrible. 306 out of 1877 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, nice room, good view of the fireworks
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great! Staff was VERY friendly and helpful!!
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pool
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal, and the staff demonstrated a high level of accommodation. The room was impeccably clean, leading to a positive overall experience. I would certainly choose to stay there again.
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location was great. The bathroom appeared not have been cleaned at all.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good variety in breakfast buffet.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hot tub in the bar was great
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Amenities
This place is in a great location short walk to the falls lots to do. The hot tub and pool are a nice touch tho there were no towels. Free parking fills up fast and when it’s gone it’s gone so we ended up paying $30 for parking The day time front desk girl was helpful the night shift not helpful at all. All in all I would stay here again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff amd storage lockers available for a reasonable price if you're not done at the falls
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Hotel itself needs updated. But the staff was extremely friendly and very helpful. Plus it was like only a 5min walk to Niagara Falls park and walking distance to everything. So it was excellent and will recommend this place to all my friends.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Staff wS cheerful and very helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment. Smoke free, dust free with pleasant staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice,place very close by park. Recommend
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the park .
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower door didn’t close but other than that everything was great! Staff was very courteous and very quick check in
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice. Rooms were clean.They need more parking!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mainly on the room cleanliness and parking has some limited space, otherwise location is very good every attraction is in walkable distance
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean, as with most places the maintenance could be better. The walls are thin, so if you have problems with people talking bring ear plugs. I was happy with the price and the location, very close to the entrance to the falls.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff's are so kind. We had variety of breakfast items. Very close to state park and falls. Loved it !!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. Friendly staff. Old. Smells. Not clean.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was adequate for the price. Bfast was simple, coffee a bit weak. Hot tub was very nice and hot. Room a bit worn b/c probably gets worked hard in busy season. The weirdest thing was there was not a blanket, just a sheet and another sheet like material, nothing warm. It was in the 30's outside and when we checked in the ac was set to 65 so it took a while (most of the night) to get the room warm. I asked the FD staff and they agreed it was weird they did not have blankets in any rooms. Staff was nice and friendly and welcoming.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Need a better breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really perfect spot to stay! It has a hot tub and pool! Clean rooms not the best bedding but still great stay! Walking distances to the falls, casino, and all the shops literally right out the doors! Biggest plus is they have a huge double sided movie screen and lego wall for everyone! It was the perfect location and stay! We will definitely be back!⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2026