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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Property class: 3

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Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

A modern interior with wooden shelving, patterned chairs, and a central table. - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
A modern hotel lobby with a reception desk, seating area, and a fireplace. - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
A large hotel with a prominent Staybridge name, a Holiday Inn & Suites sign, and a well-lit entrance with a covered walkway. - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
An outdoor bar area with seating and a poolside view. - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
A stone wall with a fire feature and green lighting. - Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG (St. Catharines)
A bowling alley, a rooftop terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. The on-site American cuisine restaurant, Ostin's Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a window with blinds.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

A modern hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a window with blinds.

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

A modern hotel room with a large bed, wooden headboard, bedside lamps, a nightstand, and a bathroom visible through an open door.

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a large window with blinds.

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with blinds.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a grey sofa, a green throw pillow, and a wall-mounted abstract art piece.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Haig neighborhood, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is connected to the convention center. Niagara Falls State Park and OLG Stage at Fallsview Casino are cultural highlights, and travelers looking to shop may want to visit Clifton Hill and Outlet Collection at Niagara. Traveling with kids? Make time for Fallsview Indoor Waterpark, or check out an event or a game at Niagara Falls Convention Centre. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the snow tubing, sledding, and snowmobiling. Visit our St. Catharines travel guide
Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • A gazebo with a red roof and white walls, surrounded by flower beds and trees.
    Montebello Park
    4 min drive - 1.2 miles
  • A vibrant street with colorful buildings, including a 'Lodge Falls' sign, a 'Ruby Tuesday' sign, and a 'Distillery & BBQ' sign.
    Clifton Hill
    18 min drive - 17.8 miles
  • A cityscape with a prominent tower and a flag.
    Fallsview Casino
    23 min drive - 17.6 miles
  • A large waterfall, a river, and surrounding greenery.
    Horseshoe Falls
    26 min drive - 19.6 miles
  • Fallsview Indoor Waterpark
    19 min drive - 18.3 miles

Getting around

  • St. Catharines Station
    8 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    73 min drive

Restaurants

  • McDonald's
    9 min walk
  • Starbucks
    4 min drive
  • Tim Hortons
    17 min walk
  • Tim Horton's
    3 min drive
  • Cobs Bread
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,375 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Null
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-out is at 11 AM. Late check-out is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was nice! and our room was nice and clean! we had a nice stay!! even if it was only for one night!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the front desk kept their word when I sent a message a few months earlier as they were able to accommodate my husband and I to check-in 1 hour earlier. The room was clean and spacious and the hotel staff were warm and kind.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay and all the staff is friendly and respectful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had all lotions and soap in bathroom. Room was a nice size and beds very comfortable. Could actually watch netflix.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying for business. Great location. I always ask for a main floor room for ease of getting to and from room with all my bags and samples and they are more than accommodating. Gym is functional.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night, clean building, friendly staff, breakfast was good! Lots of options
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and professional staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Friendly staff Thanks for a great weekend OSTINS is great.. very good food. Will be back for sure 👍 *****
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really nice. The staff very nice. Everything was good if I come to Niagara Falls, I would definitely come back.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff were helpful and very friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and well maintained with a Very very nice and helpful concierge guy (forgot his name) The second night our bathroom got flooded from the bathroom upstairs but the hotel staff and maintenance quickly took care of the situation The breakfast buffet was basic but good and clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice restaurants, easy access and parking, took a long time to get hot water into the shower
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Rooms were clean. Two restaurants made the stay even better plus the room service!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s family friendly staff they have. There is a play area adjacent to the hotel which you can entertain with your family.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was friendly. Bowling alley was cool
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff was wonderful
Room is gorgeous
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, friendly, fun, with great restaurants and amenities,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, comfortable hotel with very friendly and helpful staff. We have stayed here before, and we will definitely stay here again in future!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant andin bowling alley were perfect
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were good and the room was very good!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious for the family. Breakfast was good there was variety.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with this hotel. It was a very clean, large room. Staff were very helpful from the moment we arrived. The bed was comfy and the shower was awesome. Wish we had stayed longer!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room wa clean and comfortable. The staff was pleasant and helpful.
Stayed 1 night in Jan 2026