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Best Western Colonel Butler Inn

Property class: 3

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Photo gallery for Best Western Colonel Butler Inn

A hotel room with a bed, a sofa, two armchairs, a coffee table, and a TV. - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
A covered patio area with outdoor seating and umbrellas, surrounded by a wooden fence and flower beds. - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
A two-story brick building with a balcony, a covered porch, and a sign for Butler's Grill. - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
A hotel room with a sofa, a red patterned chair, a small table, a lamp, a fireplace, and two framed pictures on the wall. - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
A modern dining area with tables, chairs, a kitchen, and a TV. - Best Western Colonel Butler Inn (Niagara-on-the-Lake)
Located close to Shaw Festival Theatre, Best Western Colonel Butler Inn provides free continental breakfast, a terrace, and a bar. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

A hotel room with a bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(110 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bed, bedside tables, a bench, and a painting on the wall.

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Old Town Historic District, a neighborhood in Niagara-on-the-Lake, is home to Best Western Colonel Butler Inn. Clifton Hill and Outlet Collection at Niagara are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ontario and Niagara Falls State Park. Check out an event or a game at Niagara Falls Convention Centre, and consider making time for Fallsview Indoor Waterpark, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Niagara-on-the-Lake travel guide
Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • A wine store with shelves of bottles and a sign that says "Chilled Wines".
    Jackson-Triggs Winery
    18 min walk - 1.0 mile
  • Lincoln & Welland Regimental Museum
    3 min walk - 0.2 miles
  • Greaves Jams & Marmalades
    3 min walk - 0.2 miles
  • Niagara-on-the-Lake Golf Club
    19 min walk - 1.1 miles
  • Shaw Festival Theatre
    2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    25 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    40 min drive

Restaurants

  • McDonald's
    4 min drive
  • Tim Hortons
    1 min walk
  • Pillitteri Estates Winery
    4 min drive
  • Peller Estates Winery
    4 min drive
  • Niagara Oast House Brewers
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Check-out is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge and Lake Ontario. Niagara-on-the-Lake Golf Club and Jackson-Triggs Winery are also within 1 mi (2 km).

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Reviews

Best Western Colonel Butler Inn Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Boutique hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking. Breakfast was very good. Clean & well maintained.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Close enough to walk to queen street and enjoy all the restaurants and shopping. Complimentary breakfast was very good.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - really charming in keeping with the area. Very helpful staff - highly recommended.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Great breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. The property is very quaint, with a cute balcony to gather with your friends.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect distance from town and shops very walkable to every thing.Rooms were spotless and spacious. Staff was very friendly and helpful. The area is beautiful.Would definitely stay again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convenient restaurants next door.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Breakfast staff were amazing and very friendly/helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. Breakfast was delicious. Variety of options and all fresh and yummy. Breakfast staff (a lady) was so extremely friendly and helpful and just overall so nice. Room was clean. Hotel was clean inside and outside. Great value.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant staff, nice breakfast. Centrally located .5 mi walk to town.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Staff are so friendly and welcoming. The balcony and patio make some great places to sit and enjoy a beverage and have a conversation. There is ample parking and everything is so clean. Only a 15 minute walk to the downtown area. Will be recommending to anyone visiting NOTL.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is conveniently located and the room was adequately appointed and clean. Breakfast was decent and it served it's purpose for our night away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, really helpful staff, and the nice breakfast was a surprise! Super convenient, great location - walkable to historic downtown and right by a bike rental place (highly recommend!) Electric vehicle charging on site was also an awesome surprise for our long road trip. Overall, we had a great time with our kids for 3 nights.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible with everything. Staff friendly, clean bedroom the beat if the best hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Colonel Butler Inn is located in an excellent area with easy access to highways and a few minutes from downtown Niagara-on-the-Lake and theatres. The Inn is an attractive, colonial style building with balconies and an attached restaurant with an outdoor patio. A fullbreakfast was included wh ch
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms and they were very clean. All staff were very friendly and helpful. Beautiful front porch, nice place to sit with a drink. Good variety for breakfast and tasty. Found the hotel to be quiet which was really nice. Will definitely stay again and recommend to others.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Breakfast was good. Loved using the balcony.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this facility Excellent value Clean Easy access Friendly, helpful staff Will stay here again on our next visit
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute place to stay. I wish there were more amenities like a pool. Breakfast was ok, not great. Located well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great amenities.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room friendly staff free parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, well maintained, staff were very helpful and cheerful. The Continental Breakfast was excellent as were the staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Close to everything. Great breakfast.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, crispy clean cotton sheets, lovely breakfast room attendant.
Stayed 1 night in May 2026