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The Gibside Hotel

3.5 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop

Choose dates to view prices

Located in Whickham, The Gibside Hotel combines hospitality with practical amenities. Guests can enjoy meals at Pacos Restaurant, stay connected with in-room WiFi, or relax with drinks at the bar. The staff consistently receives praise for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Accessible

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Designer toiletries
Spring water bathtub
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG

What's nearby

  • Bowes Museum - 7 min walk - 0.4 miles
  • Derwent Walk Country Park - 14 min walk - 0.8 miles
  • Derwenthaugh Country Park - 16 min walk - 0.9 miles
  • Metrocentre - 5 min drive - 1.2 miles
  • St. James' Park - 11 min drive - 5.5 miles

Getting around

  • Dunston Station - 5 min drive
  • Bank Foot Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Bridle Path - ‬3 min walk
  • ‪IKEA Restaurant - ‬5 min drive
  • ‪Greggs - ‬5 min drive
  • ‪The Harry Clasper (Wetherspoon) - ‬6 min walk
  • ‪Gibside Hotel - ‬1 min walk

About this property

The Gibside Hotel

Hotel near St. James' Park
At The Gibside Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Pacos Restaurant, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), luggage storage, and smoke-free premises
  • Tour/ticket assistance, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Gibside Hotel offer comforts such as laptop-compatible safes, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with spring water tubs and designer toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is The Gibside Hotel pet-friendly?

Yes, The Gibside Hotel allows dogs (limit 1 total). There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Gibside Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at The Gibside Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Gibside Hotel located?

Located in Whickham, this hotel is 0.7 mi (1.2 km) from Bowes Museum and 1.5 mi (2.4 km) from Metrocentre. Causey Arch and Life Science Centre are also within 6 mi (10 km).

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The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 681 reviews
Rating 8 - Good. 235 out of 681 reviews
Rating 6 - Okay. 72 out of 681 reviews
Rating 4 - Poor. 15 out of 681 reviews
Rating 2 - Terrible. 10 out of 681 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mr

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a little dated , but overall very enjoyable stay and fabulous breakfast
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel ideal for Newcastle and Metrocentre. Rooms were comfortable and clean and the staff were lovely. Breakfast was excellent and good value
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast and conveniently located with parking out back, including EV charging spots. We forgot a bag in the room but the staff were happy to help when we arranged collection from reception.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was good Parking was limited but there was pay andndisplay.parking across the road.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed , stayed in a deluxe double.Staff all very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay very friendly and helpful staff very welcoming will Definitely stay again…
Stayed 1 night in Aug 2025

8/10 Good

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services!
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely hotel
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall, dining in the bistro on the night we arrived, the menu was well priced with good quality options available. Our room was clean and tidy and stocked with the usual convenience items. Would definitely recommend the Hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Rod

Disliked: Property conditions & facilities
Great location. Room quite basic, the four pillows were as comfy as bags of cement, not good.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, nice environment. Lounge bar outstanding. Set in lovely village of Whickham.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ideally located for our visit
Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Good hotel

Clean & spacious room. Pleasant, helpful staff. Convenient local shops for food.
Stayed 3 nights in Aug 2025

6/10 Okay

elizabeth

Liked: Cleanliness
It was an ok budget hotel good for a nights stopover while on a long journey bed comfortable room clean and good shower
Stayed 1 night in Aug 2025

10/10 Excellent

Tamanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Whickham

Had a lovely stay at the Gibside hotel! Staff all very friendly and helpful. Comfy bed, nice sized room and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service
Stayed 3 nights in Aug 2025

6/10 Okay

Debbie

Liked: Cleanliness, room comfort
Bed was comfy, shower a bit weak, bistro really good
Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and the room was lovely, a bit out dated reference shower tap could use a change and shower head was loose but small things didnt take away from a lovely stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay very local situated clean and presentable
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Really nice, but room for improvement

Really nice stay in a Junior Suite. Shame it was only for one night. Breakfast was excellent and the staff in the restaurant were friendly and efficient. Only downside was the bed was too soft, and the curtains were a poor fit for the window.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, lovely breakfast. Comfortable room and tea making, so welcome!
Stayed 1 night in Jun 2025

10/10 Excellent

Toni

Liked: Cleanliness, property conditions & facilities
Lovely clean,comfortable room and bed. Good food in lovely bar restaurant. Friendly staff including Malcolm, the owner. Will be back soon and highly recommend this hotel. Plenty of pubs,restaurants shops in walking distance. Ample free parking a bonus too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A really friendly hotel. Excellent breakfast & Sunday lunch. Service outstanding we will definitely stay again
Stayed 3 nights in May 2025
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