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Matfen Hall Hotel, Golf and Spa

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Photo gallery for Matfen Hall Hotel, Golf and Spa

A large, historic building with symmetrical architecture, a central garden pathway, and outdoor seating areas. - Matfen Hall Hotel, Golf and Spa (Newcastle-upon-Tyne)
A golf course with a flagstick, a pond, and a large building in the background. - Matfen Hall Hotel, Golf and Spa (Newcastle-upon-Tyne)
A large, historic building with a symmetrical facade, multiple windows, and a central entrance with a decorative archway. - Matfen Hall Hotel, Golf and Spa (Newcastle-upon-Tyne)
A bar area with wooden paneling and arched mirrors, a round table with a glass top, and a blue sofa. - Matfen Hall Hotel, Golf and Spa (Newcastle-upon-Tyne)
A grand lobby with a high wooden staircase, a large ornate window, and a central seating area with a floral arrangement. - Matfen Hall Hotel, Golf and Spa (Newcastle-upon-Tyne)
Luxury
5.0 star property
9.0

Wonderful

Luxury retreat in Northumberland

A beautiful stone entrance hall leads into the historic great hall, showcasing the property's heritage. The spa offers rejuvenating treatments, with an indoor pool and gym. Two award-winning restaurants serve superb cuisine, while the elegant bar overlooks the meticulously maintained golf course.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services

Room options

View all photos for Deluxe Double or Twin Room

A neatly arranged bedroom with a large bed, two bedside tables with lamps, and a door.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Balcony Room

A hotel room with a large bed, a sitting area with a table and chairs, a balcony with a view of greenery, and a painting on the wall.

Balcony Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Luxury Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

A hotel room with a bed, desk, chair, and a window with a view.

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite

A spacious room with a large bed, a round dining table set for a meal, and a cozy seating area with a sofa and armchairs.

Luxury Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Newcastle-upon-Tyne, Matfen Hall Hotel, Golf and Spa is in a rural area and next to a golf course. The area's natural beauty can be seen at Northumberland National Park and Bolam Lake Country Park, while Chesters Roman Fort and Kielder Observatory are cultural highlights. Don't miss out on a visit to Belsay Hall, Castle and Gardens. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Matfen travel guide
Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH

What's nearby

  • A gothic arched window with a grid pattern, set in a stone wall.
    Aydon Castle
    12 min drive - 6.5 miles
  • A historic church with Gothic architecture, including pointed arches and a tall tower.
    Hexham Abbey
    20 min drive - 12.3 miles
  • A stone wall meandering through a grassy landscape with rolling hills in the background.
    Northumberland National Park
    23 min drive - 14.1 miles
  • Corbridge Roman Site
    16 min drive - 8.5 miles
  • Hexham Market Place
    20 min drive - 12.3 miles

Getting around

  • Corbridge Station
    12 min drive
  • Newcastle Intl. Airport (NCL)
    29 min drive

Restaurants

  • The Angel of Corbridge
    10 min drive
  • Robin Hood
    5 min drive
  • Errington Arms
    8 min drive
  • Golden Lion
    11 min drive
  • White Swan
    13 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 3 bars/lounges
  • 4 restaurants
  • Free daily manager's reception

Restaurants on site

  • Cloisters
  • Emerald Restaurant
  • The Drawing Room
  • The Keepers

Things to do

  • 27-hole golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Pet fee: GBP 75.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Matfen Hall Hotel, Golf and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Matfen Hall Hotel, Golf and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matfen Hall Hotel, Golf and Spa?

Check-out is at 11 AM.

Where is Matfen Hall Hotel, Golf and Spa located?

Situated in a rural location, this luxury hotel is within 12 mi (20 km) of Corbridge Roman Site, Belsay Hall, Castle and Gardens, and Chesters Roman Fort. Northumberland National Park and Hexham Abbey are also within 12 mi (20 km).

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Reviews

Matfen Hall Hotel, Golf and Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 114 out of 171 reviews
Rating 8 - Good. 36 out of 171 reviews
Rating 6 - Okay. 10 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 4 out of 171 reviews

Reviews

Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Chris

Liked: Property conditions & facilities, room comfort

Beautiful and comfortable country house hotel

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Mixed bag

Beautiful building & facilities - service and hygiene doesn't match the building.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

The world's most expensive sauna!

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Nathan

Disliked: Cleanliness, property conditions & facilities
After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Dalia

Disliked: Staff & service
1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Angus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Excellent stay
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place great food and immaculate service
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sholto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent nights stay and very well looked after. Would highly recommend.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

an nice hotel with some painting ongoing , the rooms were comfortable and breakfast good
Verified review

10/10 Excellent

Menna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax

Everything went well
Stayed 1 night in Apr 2024