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Holiday Inn Express New York City Times Square by IHG

Property class: 3

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

A busy urban street at night with illuminated billboards and skyscrapers. - Holiday Inn Express New York City Times Square by IHG (New York)
A hotel room with a bed, a desk with a television, a chair, a window with curtains, and a city view. - Holiday Inn Express New York City Times Square by IHG (New York)
A reception desk with a Holiday Inn Express sign, a digital thermostat, and a plant. - Holiday Inn Express New York City Times Square by IHG (New York)
A Holiday Inn Express building with a brick facade, large windows, and a visible American flag. - Holiday Inn Express New York City Times Square by IHG (New York)
A breakfast buffet area with various food options, including pastries and a sign for 'Express Start'. - Holiday Inn Express New York City Times Square by IHG (New York)
Located close to Times Square and Madison Square Garden, Holiday Inn Express New York City Times Square by IHG provides free to-go breakfast, dry cleaning/laundry services, and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, City View (High floor)

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Standard Room, 1 King Bed, City View (High floor)

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

A hotel room with two beds, a desk, a TV, and a view of the cityscape.

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with a television, two beds, a desk, and a window with a city view.

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Standard Room, 1 King Bed, City View

7.6 out of 10
Good
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Room, 2 Double Beds, City View

7.0 out of 10
Good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a coffee maker, and a bedside table.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(235 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(116 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room

7.8 out of 10
Good
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free wired internet

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free wired internet

APARTMENT OCEAN VIEW TWO BEDROOMS

  • Sleeps 10
  • Free wired internet

APARTMENT STANDARD

  • Sleeps 10
  • Free wired internet

About the neighborhood

Located in Manhattan, a neighborhood in New York, Holiday Inn Express New York City Times Square by IHG is near a metro station. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests love the hotel's location for the sightseeing. Visit our New York travel guide
Map
343 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square with large billboards and skyscrapers.
    Times Square
    6 min walk - 0.4 miles
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    8 min walk - 0.5 miles
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    8 min walk - 0.5 miles
  • A tall, beige skyscraper with many windows, surrounded by palm trees and other buildings.
    Rockefeller Center
    13 min walk - 0.7 miles
  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • Penn Station
    6 min walk
  • LaGuardia Airport (LGA)
    33 min drive

Restaurants

  • Frames Bowling Lounge
    2 min walk
  • 2 Bros Pizza
    2 min walk
  • Tranzit
    2 min walk
  • The Placery
    1 min walk
  • Blue Ruin
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 90 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 90.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express New York City Times Square by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 90.00 per day.

What time is check-in at Holiday Inn Express New York City Times Square by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express New York City Times Square by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express New York City Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1255 out of 3164 reviews
Rating 8 - Good. 819 out of 3164 reviews
Rating 6 - Okay. 559 out of 3164 reviews
Rating 4 - Poor. 287 out of 3164 reviews
Rating 2 - Terrible. 244 out of 3164 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness
Good location and great staff.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Weizhen

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

liz

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was fantastic with anything you needed
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk staff were very helpful. Breakfast was very nice. Would definitely stay here again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful! Location was ok. Good overall experience for the price
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant 6 day, the staff was gracious and kind my entire visit!!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location not that far from time square. The staff were friendly and helpful. We enjoyed our stay and would recommend.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very basic hotel. Covers your needs and is a good place to stay for Times Square and close by attractions.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was perfect for touring/shopping in the city. Breakfast options were great and staff were most pleasant. Highly recommended
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, was good. The cinnamon rolls were excellent. Staff was wonderful, maid service, offered each day. Front desk especially Ricardo were all so accommodating. I will definitely stay here again.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

YUKEWUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, being close to midtown attractions & various places to eat at. Staffs are friendly & helpful and the rooms are clean & comfortable. Comp’d breakfast is appreciated. Unfortunately, one of the elevators was out of service during my visit. Decent value for a 2-night stay in NYC.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Tania L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location is very good! It’s close to several attractions!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Excellent location and staff, with free breakfast and bottled water included. But the elevator had issues during my stay and I could hear it squeaking even from my room.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service
This is a budget property so don’t go in with high expectations however bed was comfy, location was convenient, staff were friendly. Overall stay went well. Only real issue was the elevators are slow and regularly go down for maintenance.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Nirmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly the breakfast buffet was very nice... They had bottled water and light snacks throughout the day ... The only downside is we had to call the front desk to get the elevator a couple times...
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Terry Currie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hotel has a very good breakfast. The location of the hotel is ideal for those walking to Times Square or around the area. Water bottles and potato chips were offered daily to each room (at the front desk) Staff were friendly. The air conditioners worked very well. Would stay there again should I return to NYC
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Bhargav Jitendrabhai

Disliked: Amenities
Breakfast is very bad And They have only just one life to go Up and Down Room was cleaned Staff was co-Operative Air Conditioning was good
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locations is great ! The breakfast is a bit caotic. Loads of people and jot place to sit down. Regular American breakfast if yoi like muffins and cerals. There were fruits too. Overall, a good place to stay and be close to all main touristic attractions.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was nice. The air conditioner was nice. Breakfast was good. There were 36 floors and one elevator that worked sometimes. To compensate for the elevator wait times, there was free water, chips, and the staff were super nice.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean except the bathtub was dirty. Elevator problems. Staff very nice , bed super comfortable and clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. For the size of the hotel and number of guests, the breakfast area was small and conjested.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not accurate checking time! Overall,a good place to stay. Excellent, centered and strategic location in Time Square area.
Stayed 3 nights in Jul 2026