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St Charles Coach House, an Ascend Collection Hotel

Property class: 3

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

A modern lobby with brick walls, large windows, and a mix of seating areas including sofas and armchairs. - St Charles Coach House, an Ascend Collection Hotel (New Orleans)
A modern living room with a brick wall, a large mirror, a wooden console table, a sofa, and a patterned rug. - St Charles Coach House, an Ascend Collection Hotel (New Orleans)
A hotel entrance with outdoor seating, palm trees, and decorative pillars. - St Charles Coach House, an Ascend Collection Hotel (New Orleans)
An outdoor patio area with seating, a palm tree, and decorative plants. - St Charles Coach House, an Ascend Collection Hotel (New Orleans)
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains. - St Charles Coach House, an Ascend Collection Hotel (New Orleans)
Located close to National World War II Museum and Smoothie King Center, St Charles Coach House, an Ascend Collection Hotel provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Bed, Non-Smoking

A hotel room with a bed, a chair, a nightstand, and wall art.

1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a large bed, a desk, two chairs, a TV, and a window with curtains.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a large bed, bedside lamps, a small desk with a chair, and a mirror on the wall.

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A modern hotel room with a grey sofa, a small round table, a TV on a cabinet, a large mirror, and a window with sheer curtains.

1 King Bed, Nonsmoking, Upgrade

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a sofa, two beds, a desk, and a TV.

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(48 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a sofa, and a coffee table.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a chair, a nightstand, and wall art.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, Non Smoking

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Deluxe Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Central City neighborhood, St Charles Coach House, an Ascend Collection Hotel is connected to a rail/subway station. Bourbon Street and Magazine Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Zoo, a top attraction not to be missed. Canoeing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our New Orleans travel guide
Map
2001 Saint Charles Ave, New Orleans, LA, 70130

What's nearby

  • A row of horse head sculptures on a fence in a park.
    Magazine Street
    8 min walk - 0.5 miles
  • The National WWII Museum with the American flag flying, surrounded by trees and parked cars.
    National World War II Museum
    14 min walk - 0.8 miles
  • The exterior of the New Orleans Ernest Mortimer Convention Center with large columns and a modern design.
    Ernest N. Morial Convention Center
    2 min drive - 0.9 miles
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    2 min drive - 1.2 miles
  • A city skyline with tall buildings, a river, and a boat.
    Port of New Orleans
    3 min drive - 1.1 miles

Getting around

  • St. Charles at St. Andrew Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    26 min drive

Restaurants

  • Chicken Mart
    10 min walk
  • Raising Cane's Chicken Fingers
    8 min walk
  • Houston's Restaurant
    2 min walk
  • Hot Tin
    2 min walk
  • Seawitch Restaurant & Oyster Bar
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is St Charles Coach House, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at St Charles Coach House, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at St Charles Coach House, an Ascend Collection Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is St Charles Coach House, an Ascend Collection Hotel located?

Located in Central City, this hotel is within 1 mi (2 km) of National World War II Museum and Ernest N. Morial Convention Center. Smoothie King Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at St. Andrew Stop and St. Charles at Josephine Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

St Charles Coach House, an Ascend Collection Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk and housekeeping were all great. The hotel was very funky and well located. Room was spacious and there were water coolers on every floor which was much appreciated.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
People were outstanding. Parking garage first floor fine, if full and have to go up steep ramp to isolated second floor outside very dark and scary. No amenities except Nice people.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is basic. No frills. No amenities. But it’s a great location right at a trolley stop with very helpful staff and the rooms are good sized and well kept
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Hotel is in a desirable location, not far from French quarter, museums and aquarium. It’s nestled in a quiet area, with beautiful historic homes nearby. Room was clean, spacious and comfortable. Staff was attentive, helpful and had everything ready- key, parking pass, upon arrival. We will happily book again during our next visit. Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent. The free parking, the location, the room, and the staff. I feel so lucky to have found it and would stay here again on the next trip.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tessanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. Perfect location, right across from the trolley stop. Just a short ride to all the happening spots in New Orleans. The room was comfortable and cozy and had sweet little nostalgic touches in the room. There was a mini fridge, a room safe, and down the hall was an ice machine, microwave, and water filling station. And they offer on site parking with your stay, I have told everyone I know about this place and when we are back in New Orleans I will definitely stay there again,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very friendly and hospitable staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in New Orleans. Perfect location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jemetrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay, the staff was very nice and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Seila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. The staff were all super kind and helpful. I would highly recommend staying here when you visit.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel in NOLA!! Perfect location and perfect property. Will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kellona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel to the RTA streetcar was very helpful in providing a way to travel around the city. The hotel and staff were fantastic. I can not wait to book my next stay 🙂
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area this hotel is located. Just on the edge of the garden district and business district, it offers free parking and a trolly stop out front. We paid 3$ for the LePass and rode the trolley just a few blocks of Jackson square and the other side to the Audubon Park and garden district. The room was decorated with art work of the city, and was clean and spacious. We enjoyed our stay in NOLA!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Huge bonus that the parking garage was adjacent to the hotel and INCLUDED. Staff was very responsive and friendly. Hotel was clean and inviting. You are right on the St Charles street car line so definitely invest in the jazzy pass for getting around town! Would have said 5 stars but some amenities we would have liked to see - in room microwave (you have to share one microwave for the whole floor), the closets were too shallow to hold our hanging clothes, and only one tiny trash can in the bathroom for trash.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with an excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tiarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Perfect staff. It could use a little TLC, but was advised on construction/appearance. Overall, I’d stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room Staff was very nice and made it a pleasant stay Very close to parade route Would love to stay again
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Staff was very nice and helpful. The room was spacious and bed was comfortable. They have parking on site which is great in this area. Would stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Parking was great and where the hotel was located was perfect.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, great location, great price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Oren R.

Liked: Cleanliness, amenities, property conditions & facilities
Yes - room was wonderful and the staff were first class.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable hotel. Great location away from chaos but close to streetcars to take you where you want to go. Staff seem a little moody and annoyed when you ask them questions. I imagine they get a little tired of dealing with tourists every day. We would stay here again without hesitation.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Great location with the St Charles street car stop right in front of the hotel. Great parking and lots of food nearby
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Staff is always friendly. Rooms and hallway cleaned. Housekeep is wonderful. Be careful when booking if they are having a event on the property you may have to use a different entrance and loose access to their courtyard parking area, which is very inconvenient if you are checking out with a lot of luggage.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tejumola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best I have stayed in. The ambience of this hotel and its rooms is good for couples. Never considered the importance of a hotel smelling really good until I got here - there's a wonderful scent in the general spaces of this hotel. The place is quite neat and the staff are always ready to help in anyway. The room was spacious. The location of the hotel is really good. As most people have said, the coach car is just at the front of the hotel. Magazine street is close by and so also is the Garden district. There's free parking too, which was really nice.
Stayed 3 nights in Mar 2026