SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property
Hotel with free breakfast, 8-minute walk to Saenger Theatre

Choose dates to view prices

Located in the heart of downtown, SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers a vibrant retreat near Joy Theater and Saenger Theatre. Unwind with dry cleaning services, 2 bars to choose from, a 24-hour gym to stay active, and free in-room WiFi. Access nearby health clubs or take advantage of concierge services for local insights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

Studio, Multiple Beds

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Sofa bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Room, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Sofa bed
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Sofa bed
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Sofa bed
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
1600 Canal Street, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Saenger Theatre - 6 min walk - 0.4 miles
  • Caesars Superdome - 10 min walk - 0.6 miles
  • Bourbon Street - 11 min walk - 0.6 miles
  • Smoothie King Center - 15 min walk - 0.8 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪The Herbalist - ‬8 min walk
  • ‪Seven Three Distilling Co. - ‬6 min walk
  • ‪Backatown Coffee Parlour - ‬9 min walk

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel near Saenger Theatre
Located close to University Medical Center New Orleans and Joy Theater, SpringHill Suites by Marriott New Orleans Downtown/Canal Street provides free continental breakfast, dry cleaning/laundry services, and 2 bars. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and access to a nearby health club
  • Express check-out, express check-in, and luggage storage
  • An elevator, concierge services, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 74 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas.
More amenities include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 50-inch LED TVs with Netflix and premium channels
  • Separate sitting areas, recycling, and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

Frequently asked questions

Is SpringHill Suites by Marriott New Orleans Downtown/Canal Street pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 40.00 per night. Valet parking is available for USD 59.00 per night.

What time is check-in at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

Check-out is at 11:00 AM.

Where is SpringHill Suites by Marriott New Orleans Downtown/Canal Street located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of University Medical Center New Orleans, Joy Theater, and Saenger Theatre. LSU Health Sciences Center and Caesars Superdome are also within 15 minutes. Canal at South Claiborne Stop and Canal at North Claiborne Stop are within a 5-minute walk.

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Reviews

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 534 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

Reviews

8/10 Good

Markasia

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here twice & I have no complaints. The rooms are clean and comfortable, & the staff are kind and efficient! I appreciate Charisse F. for her being so sweet & accommodating me during my stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, property conditions & facilities
The room was very clean and had everything that you needed. Staff was helpful and friendly
Stayed 2 nights in Nov 2025

8/10 Good

Feliecia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was nice and accommodating. Latonya at the front desk was very helpful before I even checked in.
Stayed 4 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and the Bathroom very comfortable. No noises during sleep hours. I just wish the breakfast was a little more varied.
Stayed 6 nights in Nov 2025

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

vanessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was handle excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the overall stay! Everything was sooo nicely organized
Stayed 1 night in Sep 2025

10/10 Excellent

Reggie

Liked: Cleanliness, amenities
Nice in a great place for tourists
Stayed 5 nights in Jul 2025

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel's rooftop❤️
Stayed 3 nights in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was excellent, super friendly and helpful. Traveling around the hotel was fine during the day but you absolutely need to Uber/take Taxi home at night.
Stayed 4 nights in Sep 2025

2/10 Terrible

Aimee Dixon

Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was always polite and pleasant the facility overall seemed run down. The free breakfast in the mornings were overrun by guests but never refilled—even when coming downstairs before the end of breakfast. One of the elevators broke and created very long waits. The neighborhood was far from all of the main areas without a significant walk through very sketchy city blocks. The room was only cleaned one day and that was because we asked for cleaning. It was hard to believe we were staying at a Marriott chain!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and property was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latonya at the front desk was the best!! She was very personable and took great care of us!! The property was beautiful and clean. Would definitely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had lots of options, and we had a great view of downtown!
Stayed 1 night in Aug 2025

10/10 Excellent

Liliana

Staff is very friendly and the hotel is very close to bourbon street
Stayed 4 nights in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in Mar 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great - no issues here. Breakfast was well stocked and had everything we wanted. However, the surrounding area is a little run down and for 2-3 nights (weekend?) there was non-stop engine revving from what seemed like drag races happening outside the hotel and very close. This is unfortunate as it cause us to not stay here again for this reason alone when the hotel was perfect in every other way.
Stayed 3 nights in Oct 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. A little further out so quiet. Parking is a rip off. Nice breakfast offered.
Stayed 4 nights in Aug 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a rooftop bar with a beautiful view of the city.
Stayed 3 nights in Jul 2025

8/10 Good

Trish

Liked: Cleanliness
Clean hotel and room. Great rooftop bar. Negatives - I was put in a handicapped room and it was small and had poor lighting. I don't think I booked that room. No luggage rack. The bathroom light in the shower only worked half the time. The handheld shower part didn't work at all.
Stayed 3 nights in Oct 2025

2/10 Terrible

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I got to spring hill they told me my room was cancel due to no card on file.i booked through Expedia and Expedia will not let you make an reservation without a card. I’m about to believe my room was canceled for someone else. I stay at this very hotel before and had no problems
Stayed 1 night in Oct 2025

10/10 Excellent

ester Marie

Liked: Cleanliness, amenities
Very nice, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great love the staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wher comfortable the room was clean the shower could have been a little warmer. It was lukewarm
Stayed 4 nights in Sep 2025