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New Haven Inn

Property class: 2

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Photo gallery for New Haven Inn

A large, two-story building with a central entrance flanked by columns, a small tower, and a covered porch. - New Haven Inn (New Haven)
A glass of water with a toothbrush and a bar of soap on a tray. - New Haven Inn (New Haven)
A multi-story motel with a parking lot. - New Haven Inn (New Haven)
New Haven Inn provides a business center and more. Stay connected with free in-room WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A glass of water with a toothbrush and a bar of soap on a tray.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A glass of water with a toothbrush and a bar of soap on a tray.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

A glass of water with a toothbrush and a bar of soap on a tray.

Standard Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

A glass of water with a toothbrush and a bar of soap on a tray.

Standard Room, 2 Double Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West New Haven, a neighborhood in New Haven, is home to New Haven Inn. Woolsey Hall and Shubert Theater are cultural highlights, and some of the area's landmarks include Yale Bowl and Grove Street Cemetery. Looking to enjoy an event or a game while in town? See what's happening at Cullman-Heyman Tennis Center or People's United Center. Visit our New Haven travel guide
View more Motels in New Haven
Map
100 Pond Lily Ave, New Haven, CT, 06515

What's nearby

  • A large brick building with arched windows and domed towers, surrounded by a well-maintained lawn and a stone pathway.
    Yale University
    10 min drive - 3.5 miles
  • West Rock Ridge State Park
    5 min walk - 0.3 miles
  • Southern Connecticut State University
    5 min drive - 1.8 miles
  • Yale Bowl
    7 min drive - 2.6 miles
  • Judges Cave
    9 min drive - 0.7 miles

Getting around

  • Wallingford Station
    17 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    33 min drive

Restaurants

  • McDonald's
    2 min drive
  • 7 Brew Coffee
    13 min walk
  • Dunkin'
    15 min walk
  • Burger King
    15 min walk
  • The Westville Diner
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is New Haven Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at New Haven Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at New Haven Inn?

Check-out is at 11 AM.

Where is New Haven Inn located?

Located in West New Haven, this motel is 0.3 mi (0.4 km) from West Rock Ridge State Park and within 3 mi (5 km) of Yale Golf Course and Southern Connecticut State University. Yale Bowl and Cullman-Heyman Tennis Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Haven Inn Reviews

4.2

4.2

Cleanliness

5.2

Location

5.2

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 80 out of 864 reviews
Rating 8 - Good. 72 out of 864 reviews
Rating 6 - Okay. 103 out of 864 reviews
Rating 4 - Poor. 177 out of 864 reviews
Rating 2 - Terrible. 432 out of 864 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy just having a bed, tv and a shower for my weekend relaxation get away. I needed a fridge to keep my insulin cool and requested an iron, ironing board and extra towels and the staff was immediately helpful and on it. Actually, the iron worked much better than my $198 iron I have at home! I had called front desk and Anthony from housekeeping immediately delivered. They all work very well as a team! Overall, once I arrived and settled in, I am very pleased. Thank you New Haven Inn for the accommodations and making my relaxation weekend very relaxed and stress free!
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was good. However, it is an old property that needs improvements.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was awesome!! Excellent staff..
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
A low-budget place to stay. Few amenities in the room, no food service. Convenient to the Merritt Parkway.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was fairly clean....no bugs...noisy...outside the room hallway to lobby was filthy. Bed was very comfy
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I got there extremely early and they were gracious enough to have me check in before the time which I was grateful for because I had an eventful night ahead of me and I definitely needed as much sleep as I could get. The staff is kind and deals with everyone according to their needs.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service
The building is a little old and the carpeting in the hallways is worn, with a dark streak in the center from foot traffic and age stepped into the floor. But, the service was good. The gentleman at the front desk was professional and efficient. The room itself was not carpeted, much to my relief, as I’d much rather stay in a room with semi clean hard floors than those with carpet that will feel dirty to the touch, no matter how much they’re scrubbed. The room was nice with a big TV and a comfortable bed. It was a good night’s sleep at a decent price.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities

They are trying

Place is being remodeled. Front desk person was nice and helpful. It’s nothing fancy but if you just need a place to sleep it’s fine. Good tv and channels. They could put a little effort into cleaning up the lobby and putting the random items somewhere else.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great place to stay for a night, especially if your room is above the lobby. Felt safe in that regard. Would not recommend walking outside at any point during the day and I hopped straight into an Uber given the surroundings, even the drivers were nervous about picking me up.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was courteous and our room was relatively clean. However that is the only positive comments I can make. The TV, fridge and microwave did not work. Trash and rubbish were all over the outside of the building and in the hallway outside our room. It also felt unsafe as beat up cars and people were in and out of the room at the end of the building I can remember this establishment as being a nice place to stay in the past but not now
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good things: The staff is experienced/efficient and friendly. The price is very low. We arrived very late (3am) and was quickly checked in Undesirables: Neighborhood had people walking around at 3am. Traffic noise is loud. The room is dingy and no toilet paper. We only needed a few hours of sleep, so it was okay. If you stay for more than one night, this is not a good place. The staff is great. This place will have business for the lower cost. I saw families coming out of the main building which is likely more clean and safer.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again!

The Jamaican maintenance guy was great, very friendly and helpful. The front desk I asked for 2 towels they only gave me one I said I need another for my wife they said only one, I told my wife to use half of the towel I use the other. The door need fixing, the entrance and carpet are so dirty. The next door hotel cars in and out at least there was someone always outside. I didn’t sleep watching my car making sure people seen me. The worst no TV remote watch only one channel. lol Never again! 30K investment will help the motel. Contact me to put a budget together to bring it up to date.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Mediocre outside Parking ok ÀC ok Room I had didn't even have waste basket!! Remote didn't work with TV Couldn't turn TV on with it ! Had to push button on TV! There was full size fridge but no microwave in Room. Most of light bulbs were burned out!! Couch was filthy. King sized bed was put together with sheets that were too small!!
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was acceptable, but the bathroom had mold, and the hotel in general was dirty.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay will definitely book again .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good and excellent prices
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area/lobby is messy and dirty. Stairs to the second floor is not safe, wet and smelly, full of cigarette butts. Amenities limited to 2 bath towel and face towel. No hand towels, no bathroom rug. Lighting is not sufficient. It is like a haven for drug addicts.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and rest rooms were incredibly dirty. The window in the bathroom was painted shut. The bedspreads had burn marks in them. The door didn't lock all the way. The room smelled. There was graffiti on the walls in the shower. I made a reservation for two nights but didn't go back for the second night as the hotel and grounds were too dirty and unsafe. I have traveled for years, and this is the worst place I have ever encountered.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in the room was not clean , the bed spread in one bed had a big old stain, tha curtains were broken the stairs were so dirty and the is not elevator , not ice machine I do not recommend
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room’s are freshly clean, I stayed in a smoking and non-smoking room there is a difference in the two. Air conditioners work wonderfully. One room I had definitely needs a tv upgrade but the second room was perfect. Staff very helpful !!
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
There is nothing to like.It was pretty old and dirty,hair everywhere,wasnt vacumed for a long time,bed sheets were not changed.Lots of homeless people outside nocking and shouting on doors.Overall pretty bad exp,must avoid no matter what.
Stayed 2 nights in Aug 2026