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The Cliff Hotel

4.5 star property
A serene urban retreat where travelers can relax poolside or indulge in spa treatments while staying in London's vibrant West End district

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Photo gallery for The Cliff Hotel

A resort pool area with multiple swimming pools, palm trees, and beach views. - The Cliff Hotel (Negril)
A spacious living room with a large sectional sofa, two ottomans, and a ceiling fan. There is a staircase leading to an upper level with a balcony. - The Cliff Hotel (Negril)
An outdoor dining area with tables set for two, overlooking the ocean. - The Cliff Hotel (Negril)
Villa, 1 Bedroom, Ocean View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers - The Cliff Hotel (Negril)
A modern outdoor lounge area with a pool, seating, and a view of the ocean. - The Cliff Hotel (Negril)
The Cliff Hotel in London's West End balances luxury and relaxation. Rejuvenate with spa treatments or savor international dishes at Zest at the Cliff. Enjoy three bars, multiple pools (including a kids' area), yoga classes, and babysitting services for parents' downtime.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds, Resort View (Guest Room)

A hotel room with two beds, a desk, a chair, a dining table, a ceiling fan, and a large window with a view.

Room, 2 Double Beds, Resort View (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, Resort View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Resort View (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Partial Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Partial Ocean View (Guest Room)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Ocean View (Guest Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A four-poster bed with a canopy, a desk with a lamp, a chair, a dresser, and a mirror.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (with Pool)

A four-poster bed with a canopy, a desk with a lamp, a chair, a dresser, and a mirror.

Suite, 1 Bedroom (with Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Resort View

A modern hotel room with a large bed, two bedside tables, and a view through an open door.

Villa, 1 Bedroom, Resort View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Ocean View

A modern hotel room with a large bed, two bedside lamps, a view of the outdoors through large windows, and a balcony with chairs.

Villa, 1 Bedroom, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 4 Bedrooms, Resort View

A four-poster bed with a view to the sea, a chair, a desk, and a ceiling fan in a hotel room.

Villa, 4 Bedrooms, Resort View

  • Sleeps 10
  • 4 King Beds
  • Free WiFi

View all photos for Villa, 5 Bedrooms, Ocean View

A four-poster bed with white bedding, a nightstand with a lamp, a chair, and a view of the ocean through large windows.

Villa, 5 Bedrooms, Ocean View

  • Sleeps 12
  • 5 King Beds
  • Free WiFi

Resort View Guest Room Double

  • 44 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE OCEAN VIEW KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE PARTIAL OCEAN VIEW KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in West End, a neighborhood in Negril, The Cliff Hotel is in the entertainment district and on the beach. The area's natural beauty can be seen at Negril Cliffs and Seven Mile Beach. Traveling with kids? Consider Barney's Botanical Garden Jamaica and Hope Botanical Garden and Zoo. Take an opportunity to explore the area for water adventures such as fishing. Visit our Negril travel guide
Map
West End Road, Negril, Westmoreland

What's nearby

  • A lighthouse with a white tower and a green-roofed building in the foreground.
    Negril Lighthouse
    13 min walk - 0.7 miles
  • A beach with a horse ride service, palm trees, and beachside buildings.
    Seven Mile Beach
    8 min drive - 5.2 miles
  • Barney's Botanical Garden Jamaica
    10 min walk - 0.6 miles
  • Rick's Cafe
    2 min drive - 1.2 miles
  • Negril Cliffs
    4 min drive - 2.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    120 min drive

Restaurants

  • Rick's Café
    2 min drive
  • Sweet Spice Restaurant
    8 min drive
  • Burger King
    7 min drive
  • MyBeach jamaica
    7 min drive
  • Push Cart
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 35 for adults and USD 10 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Zest at the Cliff

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Snorkeling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does The Cliff Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Cliff Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Cliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Cliff Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Cliff Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per room applies.

Where is The Cliff Hotel located?

Located in West End, this beachfront hotel is in the city center and within 1 mi (2 km) of Barney's Botanical Garden Jamaica and Rick's Cafe. Negril Cliffs and Joseph's Cave are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cliff Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 247 out of 290 reviews
Rating 8 - Good. 33 out of 290 reviews
Rating 6 - Okay. 4 out of 290 reviews
Rating 4 - Poor. 3 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

Reviews

Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliff Hotel was breathtaking, well kept property. The Staff was superb, well informed, very helpful and made you feel right at home. The restaurant on property had a Great selection of food that was very tasty
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean. Service cleaned the room every day. The staff was very helpful, the views from the room of the pool and ocean are spectacular, The food in the restaurant was delicious and the hotel is really close to Rick’s cafe and other similar places with breathtaking views of the coast line.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Saran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was absolutely amazing. We stayed in the 1bd private villa and our butler Evril was very attentive to our needs. This resort is very peaceful and quiet and gets 5 stars from me!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities
Wonderful and welcoming staff. Rooms were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 days in Negril. The hotel is in good condition ad the staff were superb. The waitress sering us breakfast was exceptional she went out her way to serve us. The food isa bit pricey but we enjoyed it.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Disliked: Amenities
Relaxing and quiet. Food is yummy but not the same menu that’s on the website.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this beautiful boutique hotel in West End Negril. Staff were super nice and welcoming everyone of them. We would definitely return if visiting Negril againl. Wouldn’t want to stay anywhere else.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The facilities are wonderful and the staff is so helpful. The food was New York City prices though and the 150% tariff on alcohol reminds us why we hate Rump.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this hotel. The room was spacious, clean and the bed was comfortable. The property grounds were beautiful, but what stood out most of all was the staff. Everyone, and I mean EVERYONE was so nice, knowledgeable, and helfpul. From the bartenders to the front desk, restaurant staff were so amazing.
Eat at the on site restaurant for breakfast, lunch and dinner. The food is so good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything went smoothly. Staff at check in and the restaraunt was very friend and extremely professional. Shanoy at the restaraunt exceptionally accomodating by dropping off a breakfast menu to our room because we couldnt down liaf the app. Property is clean, well maintained and beautiful. Spectacular views from this hotel that captures an amazing sunset Will definately return.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend 10/10 Calm and peaceful
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epitome of a modern room. The staff were on point for EVERYTHING. A/C was super strong and efficient. Breakfast was excellent everytime.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Buddhika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, property has amazing views and absolutely stunning resort..
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Edie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, massage was amazing
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating, hotel was beatiful, great scenery, clean and spacious
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel is nothing short of magical!!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We loved the restaurant. I enjoyed sitting on the chairs near the cliffs listening to the waves .
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Calshae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff were nice and helpful.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept. Amazing staff. Great restaurant
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT. We already plan on coming back and bringing friends. This is the best place to stay in Negril!
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.
Dinner view was amazing
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property, ocean views
Stayed 6 nights in Jul 2023