Vacations Close To Nauset Beach

The room

Clean rooms, very nice beds/linens. Beautiful bathroom, although cracked tub should replaced with stand up shower. Great amenities. Free shuttle to downtown was awesome

The building needs refreshing. The bathroom doors in either room did not shut completely. Staff couldn't find our keys when we got there and made check in pretty difficult. The office doesn't open until 8:00 a.m. So there's nowhere to get coffee in the morning except walking about 20 minutes away. Beach area and chairs old and dirty.

The digital concierge is a horrible idea that tanks this property. The fact that there are no staff on site means that issues- like when our digital lock malfunctioned and we were locked out for two hours- became a huge headache with minimal accommodations. They say you can text with any issues, but they didn't respond to most of my messages, including offering a potential late check out and then never confirming it. For what you're paying for this hotel, you're essentially getting a motel experience. I don't blame any of the staff I did interact with- essentially the Ptown Inn staff have to also support this property and are trying their best but they're not set up for success. The two pros- the bed was comfy and the shower had good water pressure and temp control. Really disappointing experience.

The ownership was great. The bed and breakfast inn was very welcoming, cozy and cute! Food was made on site and great!