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Ilusion Hotel

Property class: 3

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Photo gallery for Ilusion Hotel

An outdoor swimming pool with a wooden deck, surrounded by glass walls and chairs, and a building with a lit entrance. - Ilusion Hotel (Natal)
A high-rise building with a pool and a view of the ocean. - Ilusion Hotel (Natal)
A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings. - Ilusion Hotel (Natal)
A modern elevator with metallic doors and a control panel, located in a hallway with a tiled floor and yellow walls. - Ilusion Hotel (Natal)
A logo with a concentric pattern and the text "ILUSION HOTEL" along with "Ponta Negra, Natal". - Ilusion Hotel (Natal)
Close to Ponta Negra Beach, Ilusion Hotel provides amenities like a free breakfast buffet. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 1 Queen Bed with Sofa bed, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Accessible, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Queen Bed, Sea View

A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings.

Presidential Suite, 1 Queen Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Sea View

8.0 out of 10
Very good
(7 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Twin Beds, Accessible, Sea View

A bedroom with a tufted headboard, two bedside tables, and a large window with a view of buildings.

Deluxe Suite, 2 Twin Beds, Accessible, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Balcony, Sea View (Casal)

A hotel room with a large bed, two bedside tables, and a window with a city view.

Executive Suite, 1 Queen Bed with Sofa bed, Balcony, Sea View (Casal)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds, Balcony, Sea View

A hotel room with a large bed, two bedside tables, and a window with a city view.

Deluxe Suite, 2 Queen Beds, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located near the beach, Ilusion Hotel is in Ponta Negra, a neighborhood in Natal. The area's natural beauty can be seen at Ponta Negra Beach and Morro do Careca, while Teatro Riachuelo and Alberto Maranhao Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Frasqueirao Stadium or Dunas Arena. Visit our Natal travel guide
Map
AV. Praia de Pirangi, 2182, Natal, RN, 59092300

What's nearby

  • A coastal town with a beach, sailboats, and a hill with a sand dune.
    Morro do Careca
    15 min walk - 0.8 miles
  • A coastal landscape with a large body of water, sandy beaches, and dense greenery.
    Dunes Park
    19 min walk - 1.0 mile
  • A coastal town with a beach, buildings, and hills in the background.
    Ponta Negra Beach
    2 min drive - 1.2 miles
  • Artesanato Villarte Shops
    9 min walk - 0.5 miles
  • Craft Fair of Ponta Negra
    12 min walk - 0.7 miles

Getting around

  • Cajupiranga Station
    13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    64 min drive

Restaurants

  • Ô Bar
    1 min walk
  • Padaria Doce Portugal
    2 min walk
  • Sabores da Sicília In Box
    4 min walk
  • Finna Massa
    3 min walk
  • Galego Cervejaria
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Ilusion Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ilusion Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ilusion Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Ilusion Hotel?

Check-out is at noon.

Where is Ilusion Hotel located?

Located in Ponta Negra, this hotel is within 1 mi (2 km) of Artesanato Shopping Mall and Ponta Negra Beach. Nordestão - Rota do Sol and Artesanato Villarte Shops are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ilusion Hotel Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Amenities

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 88 out of 182 reviews
Rating 8 - Good. 48 out of 182 reviews
Rating 6 - Okay. 27 out of 182 reviews
Rating 4 - Poor. 10 out of 182 reviews
Rating 2 - Terrible. 9 out of 182 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem localizado, quarto limpo e confortável. Café da manhã muito bom, funcionários simpáticos e prestativos!
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Chegamos a noite, demos boa noite ao recepcionista e não respondeu, apenas, mecanicamente pediu o RG. Fomos ao estacionamento e lá tem um botão pra o portão abrir, não abriu, voltamos à recepção e aí o cidadão "percebeu" que iríamos entrar. Subimos ao 9° andar e os controles dos aparelhos de TV e a Cabo, não funcionavam, liguei na recepção pra alguém nos ajudar, chamava e ninguém atendia, várias vezes, descemos até à recepção, encontramos o rapaz, jogando no celular, reclamei da recepção a nós dispensada e falei dos controles, ele trocou as pilhas, mas, advinha, os aparelhos não funcionaram durante toda a estadia... MAS O PIOR ESTAVA por vir. Pequenas baratas voadoras, apareceram no banheiro e paredes, durante 3 dias seguidos, reclamamos na recepção, mas elas continuaram, inclusive subindo em nossas pernas, apesar da impecável arrumação do apartamento. O café da manhã é muito bom, mas é aberto ao público e isto causa um pouco de tumulto na hora de nós servir.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel não fornece nenhum tipo de cobertor, nem uma colcha fina, apenas lençol, o que atrapalhou muito o conforto térmico para dormir, já que com o ar condicionado ligado ficava muito frio e com o ar desligado muito abafado. Além disso o isolamento acústico do prédio é bem ruim e tinha um pagode num bar proximo que ficou até 1h da manhã. Atendimento dos funcionários ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente custo benefício, ambiente amplo e limpo, apenas de eu achar que precisa de uma limpeza no ar-condicionado, confortável, pelo preço é maravilhoso, porém fiquei no quarto 501 e o barulho da avenida(carros e motos) muito alto, como tenho certa dificuldade para durmir, foi ruim, porém o resto da minha família dormiu de boa, o café da manhã é melhor que muito hotéis 4 e 5 estrelas por aí... Super bem localizado....
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sim. Poderiam arranjar melhor o fluxo do atendimento para evitar o “engarrafamento” de pessoas e dinamizar o serviço. Os pratos são situados em local de difícil acesso; os talheres estão em outro local e o café também é deslocado. O restante está ok! Ampla variedade de alimentos no café da manhã.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service
Hotel Ilusion, pelo que vi, são flats onde tem alguns moradores, e o Ilusion Hotel detém alguns quartos. Ao lado tem um boteco com som ao vivo, incomodando demais na horas de dormir. Funcionários da recepção do hotel são totalmente mal educados. Café da manhã, aparenta ser terceirizado, e não do “hotel”, as funcionárias do café são totalmente despreparadas para atender os hóspedes. O café é razoável.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo top
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
O quarto precisa de manutenção, pintura, trocar cortina, colocar um espelho, trocar o travesseiro por um mais confortável, disponibilizar um edredon, toalhas velhas, colocar papeleira, ter onde pendurar as toalhas, disponibilizar um copo para beber água.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A equipe e o café da manhã, são ótimos.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Tudo muito condizente ao anúncio. Sem supresas.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Café da manhã e localização
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Tv deu problema e controle TB, lobby da recepção sema e condicionado, sem condições de aguardar transporte no local, toalhas em estado deplorável. Área da piscina escura à noite e café da manhã com reposição escassa e com mau humor da funcionária volante responsável por isso. O gerente indisponível no para reclamações e soluções. Um hotel caro para o que oferece.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bol o hotel , bela localização, cafe da manhã divino , quarto amplo e confortável e funcionários prestativos. Faria uma observação sobre o hall de entrada , muito quente e sem climatização.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento gratuito, quarto bom, café da manhã razoável, parecer ser racionado.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Kom om natten og til tross for at de ikke har sen sjekk inn, så var det ingen problem.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service, room comfort
Acústica do hotel horrível, restaurante do lado até de madrugada com som alto incomodando a noite.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Café da manhã com poucas opções salgadas, e frutas. Máquina de cartão do hotel é vinculada a construção civil, logo o CNAE não é de fins hoteleiros, assim cartões corporativos não são autorizados, o que é um transtorno para quem viaja a negócio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roupa de cama e banho precisam ser renovados
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo custo benefício

A localização é muito boa, o hotel limpinho, quarto amplo. Funcionários prestam um atendimento muito bom. Só sugiro a renovação das toalhas, mas também não é algo que comprometa a avaliação. Excelente custo benefício. Café da manhã também precisa de reposição de frutas. Quando cheguei já tinha acabado e não foram repostas. Indico sim!
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service
O hotel detém apenas de uma máquina para passar cartão. No uso corporativo, os cartões não passam em certos segmentos (CNAE). No caso do Ilusion, é uma máquina antiga e com o CNAE de material de construção.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Café da manhã dos Deuses

Hotel maravilhoso, vista lateral do mar muito linda. O café da manhã que é terceirizado no térreo do hotel é INCRIVELM, perfeito, maravilhoso, melhor café que já usei na vida, em todos os sentidos, valeu a pena cada real investido...
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Senti falta de cheiro de limpeza nos quartos, lençois e travesseiros
Stayed 1 night in Apr 2025