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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel with free breakfast, in the vicinity of The Factory

Choose dates to view prices

Tru by Hilton Franklin Cool Springs Nashville, near CoolSprings Galleria and Franklin Farmers Market, offers a convenient place to relax. Guests enjoy free breakfast, 24/7 gym access, in-room WiFi, a snack bar/deli, and a billiards table. The staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1001 Knoll Top Lane, Franklin, TN, 37067

What's nearby

  • Saint Thomas Medical Partners - 15 min walk - 0.8 miles
  • SOAR Adventure Tower - 2 min drive - 1.7 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Vanderbilt University - 19 min drive - 21.2 miles
  • Broadway - 20 min drive - 22.1 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪El Sombrero - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory
Located close to CoolSprings Galleria, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a grocery/convenience store, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a computer station
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 135 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and heating

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9.6 out of 10, Exceptional, 1,686 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and within 6 mi (10 km) of CoolSprings Galleria and Franklin Theatre. Lotz House Museum and Carter House are also within 6 mi (10 km).

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Reviews

Tru by Hilton Franklin Cool Springs Nashville Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 802 out of 1024 reviews
Rating 8 - Good. 150 out of 1024 reviews
Rating 6 - Okay. 43 out of 1024 reviews
Rating 4 - Poor. 18 out of 1024 reviews
Rating 2 - Terrible. 11 out of 1024 reviews

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Highly recommend staying here and will again!
Stayed 1 night in Nov 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for our purpose, good breakfast, nice rooms and courteous staff, spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Keerron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room safe eaay parking
Stayed 3 nights in Nov 2025

10/10 Excellent

Aileen

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming and friendly. The rooms were clean and comfortable, very nice size.
Stayed 3 nights in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, clean, & very nice staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Nekdrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice & quiet.. breakfast was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, immaculate rooms. We will definitely be repeat customers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Great room and facility. Professional staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Great stay
Stayed 3 nights in Aug 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast. Friendly staff. Easy parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chrissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Clean, awesome staff, quiet, easy to get to everything - loved our stay here! The breakfast was phenomenal! Pancakes seriously tasted like IHOP, they offered whipped cream, sprinkles and chocolate chips for my kids, lots of cereals to choose from, eggs & bacon or sausage, oatmeal….everything was really good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite stays ever
Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Beds were very comfortable and staff was very friendly !!!! Breakfast was very good too! Would definitely stay here again!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little option for staying in the local area. Parking was great, staff was friendly. Lobby coffee was awesome! Room was clean and quiet
Stayed 2 nights in Sep 2025

6/10 Okay

angie

Liked: Property conditions & facilities
Disliked: Amenities
Staff not very welcoming upon check in Bed was very hard Breakfast made all of us sick
Stayed 2 nights in Nov 2025

10/10 Excellent

Wai Fook Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and reasonably priced
Stayed 3 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole property was very clean. Room was nice but on the small side. Would stay there again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
We found Tru to be very nice. We will start staying at them when we can.
Stayed 1 night in Oct 2025

10/10 Excellent

Hollie

Clean room, comfortable bed
Stayed 1 night in Sep 2025
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Policies

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