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The 404 Hotel

Property class: 3.5

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Photo gallery for The 404 Hotel

A wooden gate with a sign that reads "The Hotel." - The 404 Hotel (Nashville)
A spiral staircase with a black railing, a brown leather bag on a bed, and a coat hanging on the wall. - The 404 Hotel (Nashville)
A hotel room with a bed, a desk, a chair, a window, and a staircase. - The 404 Hotel (Nashville)
A bowl of oranges on a wooden table with books and newspapers. - The 404 Hotel (Nashville)
A bar of rum bar soap with a label. - The 404 Hotel (Nashville)
Close to Music City Center and Bridgestone Arena, The 404 Hotel provides a bar, a restaurant, and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

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Room options

View all photos for Suite, Accessible

A neatly arranged hotel room with a bed, bedside lamps, a small wooden nightstand, a nightstand lamp, a framed picture on the wall, and a wooden dresser with a mirror.

Suite, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

A modern bedroom with a large bed, a desk, a chair, and two wall-mounted lamps.

Loft

  • 69 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

About the neighborhood

Located in Downtown Nashville, a neighborhood in Nashville, The 404 Hotel is in a shopping district. Ryman Auditorium and Printer's Alley are notable landmarks, and travelers looking to shop may want to visit Broadway and Mall at Green Hills. Country Music Hall of Fame and Museum and Nashville Zoo are not to be missed. Visit our Nashville travel guide
Map
404 12th Avenue South, Nashville, TN, 37203

What's nearby

  • A brightly lit street with neon signs, including 'Sunday', 'Budweiser', and 'The Roof'.
    Broadway
    12 min walk - 0.7 miles
  • A modern building with a curved wooden roof and large glass windows.
    Music City Center
    14 min walk - 0.8 miles
  • A wall of bronze plaques with busts and text, likely in a museum or memorial hall.
    Country Music Hall of Fame and Museum
    14 min walk - 0.8 miles
  • A modern building with a curved roof and a tall tower.
    Bridgestone Arena
    14 min walk - 0.8 miles
  • A large red brick building with arched windows and a prominent clock tower.
    Ryman Auditorium
    15 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station
    6 min drive
  • Nashville International Airport (BNA)
    10 min drive

Restaurants

  • Puttshack
    6 min walk
  • Peg Leg Porker
    6 min walk
  • Zaytinya
    1 min walk
  • Biscuit Love
    2 min walk
  • Killebrew Coffee
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The 404 Kitchen

Things to do

  • TV in common areas

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property

Frequently asked questions

Is The 404 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The 404 Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at The 404 Hotel?

Check-out is at 11 AM.

Where is The 404 Hotel located?

Located in Downtown Nashville, this boutique hotel is within a 15-minute walk of Demonbreun Street and Bridgestone Arena. Broadway and Music City Center are also within 1 mi (2 km). Nashville Riverfront Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The 404 Hotel Reviews

9.4

Exceptional

10

Cleanliness

9.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SO GOOD. It is an experience, worth every penny.

everything was so next level we were sad to have to leave.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tennessee was great

I had a good stay for 3 days and everything was up to standard, the manager Melinda was very accommodating and professional,overall it was a nice stay!
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and great location.

The check-in process was great and very simple. Unfortunately the restaurant was closed for refurbishment whilst we were there, which was a shame as we has heard that it was good and had wanted to eat there. We also had an issue the morning of our departure, the code we had received didn't let us back in to our room after we came back from breakfast, with all our clothes and luggage trapped! It took a while to get a hold of someone on the phone to reset it, delaying our departure and causing much frustration. The quality of the room and the location made up for these minor problems, but it was a shame to have any problems slightly upset our stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

We are from Nashville but wanted a special night out for a birthday. This is a winderful find! A great quiet hideaway :)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good option for something different. Hassle free, in and out.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll Be Back!

My fiance and I stayed here for one night during a long weekend roadtrip from Chicago, and we absolutely loved it - we wish we could've stayed longer! The hotel itself is very small, only 4-5 rooms, and no front desk, which made it feel very exclusive. You're emailed a code to the hotel prior to arrival to use on the entrance doors and your hotel room, which made it super simple. The rooms themselves are beautiful and trendy, quiet, and extremely comfortable. We had to force ourselves to go out, otherwise we could have lounged in our room all day! The rooms include a coffee maker, Malin and Goetz (amazing!) products, mini-fridge, desk, tv, bathrobes, etc., and our stay included 2 free drinks at the hotel's restaurant/bar. The restaurant/bar is small but very nice and felt again, very trendy. We didn't eat there, but the food looked amazing. There's a small sitting area in the hotel, as well as a small coffee/tea bar with everything you might need (in addition to the coffee in your room), as well as a work station with printer in case you need it. The location seems great, too. We didn't have a ton of time to explore, but it seemed like there was a lot to do and a lot offered right outside the front door of the hotel. It's not too far from Broadway, either - we walked it, and it was a nice way to see even more of the city. I would highly recommend this hotel, and know we'll definitely be back next time we're in Nashville!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a kind hotel experience

Great experience, loved the "hands off" approach. Had an amazing dinner with exceptional service at the restaurant. Everything in the room was top notch, especially the shower and the coffee maker. Can't wait to stay there again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome get away location

In town for pleasure. So close to everything. Awesome place. Will be returning.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

This is my favorite hotel in Nashville!! Perfect location with lots of shopping and fun pubs close. Also just a quick uber or taxi ride to Broadway. Room was super comfortable with a huge shower. We also enjoyed relaxing in the common area with our friends before we went out for the evening. The only downside was the tiny parking area. We have an SUV and the first night we had to park in the restaurant lot because we couldn't maneuver our car to fit. Overall, a great hotel and I highly recommend it!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Hotel 404

Great experience. I really loved the great room with comfortable mattresses. What a difference a good nights sleep can make. This place is one for the books
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort