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Holiday Inn Franklin - Cool Springs by IHG

Property class: 3

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Exterior - Holiday Inn Franklin - Cool Springs by IHG (Brentwood)
A sign for Arrington Vineyards surrounded by tall grass. - Holiday Inn Franklin - Cool Springs by IHG (Brentwood)
A golf course with sand bunkers, a clubhouse, and trees. - Holiday Inn Franklin - Cool Springs by IHG (Brentwood)
A Holiday Inn Express hotel with a covered entrance, multiple floors, and a parking lot. - Holiday Inn Franklin - Cool Springs by IHG (Brentwood)
A spacious restaurant with wooden flooring, multiple dining tables, and a bar area. - Holiday Inn Franklin - Cool Springs by IHG (Brentwood)
Located close to CoolSprings Galleria, Holiday Inn Franklin - Cool Springs by IHG provides laundry facilities, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and two bedside tables with lamps.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A bathroom with a white sink, mirror, and shower area.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a large bed, a chair, a small table, and two bedside tables with lamps.

Room, 1 King Bed, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a chair, a small table, and two bedside tables with lamps.

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a sofa, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

A hotel room with a sofa, a desk, a chair, a coffee table, and a lamp.

Suite, 1 King Bed with Sofa bed (Dining)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a sofa, a lamp, and two framed pictures on the wall.

Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a sofa, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

A hotel room with a bed, desk, chair, lamp, microwave, coffee machine, and a window with curtains.

Room, Multiple Beds, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A bathroom with a white sink, mirror, and shower area.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk with a TV, a chair, a bedside table with a lamp, and a window with curtains.

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, desk, chair, lamp, microwave, coffee machine, and a window with curtains.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a sofa, a desk, a chair, a coffee table, and a lamp.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Brentwood is home to Holiday Inn Franklin - Cool Springs by IHG. Travelers who have shopping on the agenda can visit CoolSprings Galleria and Mall at Green Hills. Westhaven Residents' Club and Williamson County AG Expo Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Brentwood travel guide
Map
1738 Carothers Pkwy, Brentwood, TN, 37027

What's nearby

  • A building with a sign that reads "Cool Springs Gallery".
    CoolSprings Galleria
    2 min drive - 0.9 miles
  • A building with a dome, surrounded by trees with autumn foliage.
    Vanderbilt University
    17 min drive - 18.0 miles
  • A brightly lit street with neon signs, including 'Sunday', 'Budweiser', and 'The Roof'.
    Broadway
    17 min drive - 18.2 miles
  • A modern building with a curved roof and a tall tower.
    Bridgestone Arena
    17 min drive - 18.2 miles
  • A large stadium under construction with red scaffolding and a blue roof.
    Nissan Stadium
    19 min drive - 19.1 miles

Getting around

  • Nashville Riverfront Station
    17 min drive
  • Nashville International Airport (BNA)
    24 min drive

Restaurants

  • Starbucks
    3 min drive
  • Chick-fil-A
    5 min drive
  • Raising Cane's Chicken Fingers
    3 min drive
  • Brentwood Family YMCA
    5 min drive
  • Neighbors
    6 min drive

Similar properties

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Hyatt Place Nashville/Franklin/Cool Springs
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,205 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 60 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 60 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Franklin - Cool Springs by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Franklin - Cool Springs by IHG pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a deposit of USD 60 per stay and a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Franklin - Cool Springs by IHG?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Holiday Inn Franklin - Cool Springs by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Franklin - Cool Springs by IHG located?

Situated in Brentwood, this hotel is 1.2 mi (1.9 km) from CoolSprings Galleria and within 3 mi (5 km) of Aspen Grove Park and Crockett Park. Crockett Park Tennis Center and Brentwood Library are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Franklin - Cool Springs by IHG Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1018 reviews
Rating 8 - Good. 234 out of 1018 reviews
Rating 6 - Okay. 97 out of 1018 reviews
Rating 4 - Poor. 35 out of 1018 reviews
Rating 2 - Terrible. 30 out of 1018 reviews

Reviews

Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. We were able to park very close to the entrance. Room was very clean. Staff was very nice and helpful. We did pay $10.00 for breakfast but is was very good. Would definitely stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but it was great. The young lady at the front desk was so friendly and welcoming. The beds were comfortable and there was very little noticeable noise....other than the AC unit that was outside our window. But it wasn't bothersome enough to keep us awake. This location is close to the mall, target and lots of restaurant options. Would stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean stay, great staff!
Stayed 1 night in May 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The beds are SO COMFORTABLE and the property is clean. While it is clean, it does need some updating. We stayed in room 312 and the carpet is pretty stained, the couch needs to be replaced at this point and the top of the curtains are stained (presumably from a water leak). Our kids are older at this point, so this wouldn't stop me from staying here again. But, if I still had little ones crawling around, this would bother me. All in all, we were pleased with our stay and would stay here again when we're in the area.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The reason why I rated the facility so low is because the room I they gave me turned out to not have a working shower as the shower knob was loose and it cost me $190 a night to stay there. The service was good as they let me use another empty room to shower in before my flight. Otherwise a bummer, because they have decent facilities and the service was good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Breakfast was good!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service and wonderful staff, convenient location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional. Staff provided a guide on local restaurants that was very helpful. Bed was outstanding. Breakfast was exceptional for the minimal cost. Will definitely return
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, friendly staff, close and convenient to everything
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in last minute on our road trip and it was a clean, updated space was good accommodations. I felt the room was good for the price. Only one staff member desk and she was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and nice
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool in all shade.. and the carpet in room was very stained
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Staff was attentive and friendly. Felt safe including walking to and from parking area at night. Restaurant had great food.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and kind
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sounsoun C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional staff. Great experience over all
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Susan

Friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Charles

Room very clean, breakfast best of class!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, great location for restaurants and shopping.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Aric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Everything was clean. We got in late and they kept telling us the wrong room but that was the only issue. Everything was nice and comfortable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mary Anne

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
room very clean front desk very nice
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Demechal

Liked: Amenities
Good place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Phillis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Nov 2025