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Toledo Relais - Exclusive Rooms

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Photo gallery for Toledo Relais - Exclusive Rooms

A hotel reception area with a modern design, featuring a reception desk labeled "RELAIS" and "TLED0156 EXCLUSIVE ROOMS". - Toledo Relais - Exclusive Rooms (Naples)
A modern room with a wooden accent wall, a mounted TV, and a blue chair. - Toledo Relais - Exclusive Rooms (Naples)
A restaurant with a green upholstered booth and multiple tables with chairs. - Toledo Relais - Exclusive Rooms (Naples)
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains. - Toledo Relais - Exclusive Rooms (Naples)
A lamp on a wooden surface with a smooth finish. - Toledo Relais - Exclusive Rooms (Naples)
A short walk from Via Toledo and Piazza del Plebiscito, Toledo Relais - Exclusive Rooms provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, City View

A hotel room with a large bed, a desk with a chair, a small ottoman, a painting on the wall, and a window with curtains.

Superior Double Room, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Courtyard View

A hotel room with a wooden wardrobe, a bed with white bedding, a desk with a lamp, and a small shelf with a kettle and a bottle.

Deluxe Quadruple Room, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, Courtyard View

A hotel room with a bed, a painting above the bed, a television on the wall, and a wooden desk with a lamp.

Deluxe Double Room, Courtyard View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, Toledo Relais - Exclusive Rooms is near a metro station and near the beach. Via Toledo and Galleria Umberto I are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Visit our Naples travel guide
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Map
Via Toledo, 156, Naples, NA, 80132

What's nearby

  • A bustling urban street with colorful buildings, a tram line, and pedestrians.
    Via Toledo
    1 min walk - 0.1 miles
  • A historic tower with a flag, surrounded by trees and a building with a dome.
    Piazza del Municipio
    2 min walk - 0.1 miles
  • A grand building with a glass dome and ornate architecture.
    Galleria Umberto I
    5 min walk - 0.3 miles
  • A densely packed urban area with historic buildings, a prominent church with a green roof, and a large dome structure.
    Spaccanapoli
    7 min walk - 0.4 miles
  • A coastal cityscape with a prominent building, a mountain, and a clear blue sky.
    Molo Beverello Port
    8 min walk - 0.5 miles

Getting around

  • Toledo Station
    1 min walk
  • Montesanto Station
    11 min walk
  • Naples Intl. Airport (NAP)
    79 min drive

Restaurants

  • Chalet Ciro
    1 min walk
  • Luminist Cafè Bistrot
    1 min walk
  • Pizzaioli Veraci Toledo
    1 min walk
  • A’ Quartrian
    2 min walk
  • Caffè Bristot Toledo
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 30 per night (164 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Toledo Relais - Exclusive Rooms pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Toledo Relais - Exclusive Rooms?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Toledo Relais - Exclusive Rooms?

Check-out is at 10:30 AM.

Does Toledo Relais - Exclusive Rooms provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 20 per vehicle applies.

Where is Toledo Relais - Exclusive Rooms located?

Located in Naples City Centre, this luxury guesthouse is steps from Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe and Via Toledo. Galleria Umberto I and Spaccanapoli are also within 10 minutes. Toledo Station is only a 2-minute walk and Municipio Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Toledo Relais - Exclusive Rooms Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 93 reviews
Rating 8 - Good. 19 out of 93 reviews
Rating 6 - Okay. 8 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

Reviews

Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Stayed 2 nights in May 2024
Verified review

8/10 Good

Noureddin

Liked: Cleanliness, staff & service
Good staff and good area
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all in Rome. Minutes away from all the major sites. Shopping and around you, and restaurants. Choose your cafe or bar, they are all good. 2 mins off the Main Street you are in a different world….love it
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yolanda

Gem!

In the heart of Via Toledo. Great access to port, public transport, Spaccanapoli, Spanish. Quarter. Great vibe all around.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not given the four digit code to get into the suites after hours. However, a quick text to the hotel staff took care of the issue and we gained entry into our room. Other than that annoying little inconvenience, everything else was top-notch
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Davi

Disliked: Cleanliness, property conditions & facilities
It’s conveniently located next to shops and restaurants. However there were Issues encountered: -Bed sheet had stain -water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it. -there is mold in the shower. -hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it. -lost power in the middle of the night. Provided an unsafe feeling. -Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Rebecca

We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected. I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families. Also, the padlock for our room would not close and the refrigerator did not remain cold.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Annunziata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Endrio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was really happy to be in such good hotel, in really central position. Very clean and good service.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Elisabeth

Liked: Cleanliness
Property was okay - great location in central Naples for a very short stay.
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, make sure you contact for checkin instructions in advance.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Rico

Disliked: Cleanliness, property conditions & facilities
They def have a mould issue in their building
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Sonia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions. Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Ivan

Disliked: Amenities, property conditions & facilities
La habitación esta muy lejos de ser exclusive, tenía humedad en el techo del baño, el marco de la puerta se cayó, las molduras de los entrepisos estaban sueltas, el sofacama era ultra incómodo y muy ruidoso, si te movías sonaba todo, y la vista una verdadera desgracia!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicacion! Siempre tuvimos la habitación limpia y con café y galletas a disposición Volveremos seguramente !!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Javier Omar

Liked: Cleanliness, property conditions & facilities
Ubicación y comodidad de la ubicación
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Pasacale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien, bel emplacement. Proche métro
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in poderiam explicar melhor como entrarmos no hotel visto que não fica ninguem na recepção . Condições do hotel e localização são excelentes
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo

centrale, pulito e confortevole… consigliato
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

fabio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pague para usar o elevador!!!!

Região de dificil acesso de carro, área peadonal e de dificil localização para quem não conhece a região. Chegamos no hotel no horário em que pelos descritivos haveria pessoas na recepção, porém não havia ninguém para dar assistencia e durante todo o tempo em que ficamos hospedados jamais encontramos alguém na recepção. Tentamos contato através de Whatsapp porém não nos responderam, tivemos que ligar para receber orientações sobre como entrar no hotel, mesmo chegando no horário programado. O mais inacreditável mesmo é que embora nosso quarto ficasse no terceiro andar, só podiamos subir com a bagagem pelo elevador depositando uma moeda de 20 centavos, sem que houvesse qualquer pessoa para dar assitencia. Isto mesmo!!! Se prepare, guarde muitas moeda de 20 centavos caso contrário terá que subir e descer mesmo que esteja com malas pesadas, terá que carregá-las pelas escadas.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Estableciendo céntrico rodeado de múltiples restaurantes. Zona tranquila
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in pieno centro di Napoli appena ristrutturata. Camere dotate di tutti i comfort, personale disponibile, pulizia top. Possibilità di farsi un caffè , cappuccino o tè in stanza. Che dire , ci ritornerò sicuramente !
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia em dois quartos família com casal e dois filhos. Localização excelente . Acomodações novas . Voltaríamos.
Stayed 5 nights in May 2024