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NeapolitanTrips Hotel

Property class: 3

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Photo gallery for NeapolitanTrips Hotel

A rooftop terrace with outdoor seating, a pergola, and a view of the cityscape. - NeapolitanTrips Hotel (Naples)
A hallway with a chandelier, artwork on the walls, and a door at the end. - NeapolitanTrips Hotel (Naples)
A cozy bar area with a pool table, bar counter, and seating. - NeapolitanTrips Hotel (Naples)
A living room with a beige sofa, a round coffee table with a floral centerpiece, and a painting of a boat on the wall. - NeapolitanTrips Hotel (Naples)
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains. - NeapolitanTrips Hotel (Naples)
Located close to Galleria Umberto I and Castel Nuovo, NeapolitanTrips Hotel provides a grocery/convenience store, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Room options

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Showing 1 of 1 room

View all photos for Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double Room

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, NeapolitanTrips Hotel is in a shopping district and near a metro station. Royal Palace and Teatro di San Carlo are cultural highlights, and some of the area's notable landmarks include Castel Nuovo and Castel dell'Ovo. Looking to enjoy an event or a game while in town? See what's going on at Diego Armando Maradona Stadium. Visit our Naples travel guide
Map
Via dei Fiorentini 4, Naples, NA, 80133

What's nearby

  • A bustling urban street with colorful buildings, a tram line, and pedestrians.
    Via Toledo
    2 min walk - 0.1 miles
  • A historic castle with four towers, a central entrance, and a surrounding garden with yellow flowers.
    Castel Nuovo
    5 min walk - 0.3 miles
  • A grand building with a glass dome and ornate architecture.
    Galleria Umberto I
    5 min walk - 0.3 miles
  • A classical building with columns, a statue on top, and a plaque reading "Real Teatro Di S. Carlo".
    Teatro di San Carlo
    7 min walk - 0.4 miles
  • A coastal cityscape with a prominent building, a mountain, and a clear blue sky.
    Molo Beverello Port
    8 min walk - 0.5 miles

Getting around

  • Toledo Station
    3 min walk
  • Montesanto Station
    12 min walk
  • Naples Intl. Airport (NAP)
    25 min drive

Restaurants

  • KOI sushi restaurant
    3 min walk
  • Caffè Bristot Toledo
    2 min walk
  • Signora Bettola
    1 min walk
  • Kitebeer
    2 min walk
  • Caffe Bistrot Mandara
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrazza del Re

Things to do

  • Art gallery
  • Billiards/pool table
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Baroque architecture
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.9 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is NeapolitanTrips Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at NeapolitanTrips Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at NeapolitanTrips Hotel?

Check-out is at 11:30 AM.

Where is NeapolitanTrips Hotel located?

This family-friendly Naples hotel is located in a shopping district, within a 10-minute walk of Galleria Umberto I, Castel Nuovo, and Teatro di San Carlo. Royal Palace and Molo Beverello Port are also within 15 minutes. Toledo Station is only a 3-minute walk and Università Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NeapolitanTrips Hotel Reviews

7.8

Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 96 reviews
Rating 8 - Good. 31 out of 96 reviews
Rating 6 - Okay. 10 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 10 out of 96 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit confusing to find the room because it seems like the neopolitan trips hotel is part of the ostello bello hostel. That also means that the reception is in the next building. Other than that the stay was great. Nice rooms. Very kind and helpfull staff. Nice rooftop terrace and a bonus to have access to all the hostel amenities. We will book here again next time we are in Napoli
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
We booked this accommodation because it was advertised as a hotel, but on arrival, it felt much more like a hostel with some nicer private rooms upstairs, which is where we stayed. The branding was confusing, and it wasn't clear to us that the property was effectively Ostello Bello Hostel. On our first night, there was loud live music playing until midnight, which was far from ideal after travelling and with an early start planned to visit places such as Pompeii. The walls are also very thin, meaning noise from the downstairs communal area could be heard constantly in our room. If you're planning to use Naples as a base for day trips, getting a decent night's sleep is important, and we struggled with that here. Breakfast was another disappointment. It was served on a pool table, the choice was very limited, and the staff didn't give the impression that they particularly wanted to be there. Overall, we were disappointed with our stay. The biggest issue was the mismatch between what we expected when booking a hotel and the lively hostel environment we actually experienced. If you're looking for somewhere quiet to relax and get an early night before exploring the surrounding area, we'd recommend considering other options.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an affordable good hotel with a hostel attached where you can connect with people from around the world. Come here!! The staff were very helpful on top of everything else!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,will stay again,liked the connection with the hostel and bar etc.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with hotel rooms on top and hostel on ground floor. Very helpful staff and drinks was cheap. Overall it’s lovely big rooms and comfortable. Deserves a 4 star even with the part hostel accommodation.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was surprisingly a feast for someone like me who eats sparingly in the morning. The staff are very helpful and friendly. It is literally runs true with the saying "Do not judge the book by its cover".
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at first surprised the hotel was a floor of the hostel but quickly loves the whole package. Breakfast was great and the lounge and outdoor bar were lively and fun. Walk to the Spanish quarter and down to the port for ferries. Our room was great, very large and clean and the bathroom modern with great water pressure.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service
Good: 5th floor room was very nice; staff was very friendly and incredibly helpful; felt very safe and comfortable in the room; police station is across the street; no noise issues from the hostel. Bad: outside of building looks pretty bad. The entrance to the hotel is locked and has a sign telling you to go next door (to the hostel) to check in. Marketing of this property is a little questionable - they should be up front that it is a hotel connected to a hostel. We had no issues with the hostel, but had no idea about it until we checked in. You actually check in at the hostel reception desk. They check you in and send you to the 5th floor where the private rooms are located (much nicer up on 5th floor). It’s good to be close to the police station, but that also means you hear sirens at all hours.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Excellent position. Rooms are within a hostel, with some facilities closed
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room really nice and the hotel part. Only downside is that it is part of a hostel and an old building.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Mixed hotel with something for all. We had Queen size room on fifth floor. Superb. 24hr bar, tea and coffee. You can use board games. Great also for backpackers. Very very clean and extremely friendly. Would stay again
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service

NOT a hotel.

The staff were very friendly but it is NOT a hotel, the rooms sit above a hostel and it’s quite loud a night in to the early hours. The room was fine but shower did flood the bathroom after minimal use, overall would not stay again.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel section is nice, but the check in at the hostel desk is a little worrying at the start (“did I book a youth hostel?!?”). Overall, nothing to write home about, but not a negative experience either. Solidly average.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Warning THIS IS A HOSTAL. NOT A HOTEL. The only nice looking part of this property is on the 5th floor, completely different then the rest. everything else looks like a college dorm.
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What the hell?????

Nothing less then a scam. this is not a hotel, is a hostel that has some nicer rooms. The building is scary, the rooms are poor and old, the bed is uncomftorbale, there is no soap in the shower, EXTREMLY loud both from the outside and the inside as they are playing music until 1am (!!!!!!!!!). AVOID at all cost. Hotels.com should alert you before booking about this!!!!!
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
This property listing is incorrect. The rooms are on the 5th floor above the hostel at Via Dei Fiorrentini 10. The reception is that of the hostel. The lobby is dirty. Breakfast was not out on time. Very disorganized. The 5th floor is beautiful and clean but downstairs and reception leave a bad feeling. The air conditioning in the room never cooled, only blew the fan. I would not stay here again.
Stayed 5 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible place to stay in Naples. Not a hotel.

I always had a good experience with Hotels.com, that’s why I come regularly. However, this trip to NeapolitansTrips in Naples (Italy) has been a disaster in all aspects. First of all, this is not a hotel, and much less a 4 stars hotel. It is a floor with some rooms in a building that is shared with a lodging house kind of YMCA hostel. They shared “reception” (if you can call that to that room). The building itself is in a shape (and location) that you are afraid of your safety. No reception, no bar, no restaurant, no amenities at all; nothing. Additionally, the hostel, had party every night until the wee hours of the morning. Impossible to sleep. It was one of my worst experiences in a “hotel” and definitively the worst in relationship price/quality. This “hotel” is a scam but Hotels.com should have a quality department to avoid scams from malicious people and, on that respect, Hotels.com failed. I make you co-responsible for that terrible experience, hoping that you will know how to repair it and compensate a loyal customer.
Entrance
Entrance/hall to elevators
Elevators
Elevator’s shape
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 31/2 wks in Italy celebrating our 50th anniversary. Before I retired, we always vacationed in 5 star hotels, “paid” for with “points” from business travel. However, a car trip thru Europe, over 50 years ago, in which we stayed in 3 star hotels and hostels was our most memorable vacation. Although we had become accustomed to 5 star hotels, a week at a 5 star hotel cost more than spending 25 days driving thru Italy, staying at 10 different 3 star hotels, We chose the latter. It was a great decision. All ten hotels were more than satisfactory; and NeapolitanTrips is our favourite. Ironically, we had almost cancelled our reservation, after reading some of the reviews, which I suspect were all written by the same person(s); and were thoroughly disingenuous. Facts: The front desk is on fire 3rd floor, where check-in for both the hotel and a hostel is located. All of the hotel rooms are on the 5th floor and all of the hostel’s rooms are on the 1st and/or 2nd floor. There are 2 working elevators; hotel rooms are virtually soundproof; and everything is exactly as advertised. Bar and dining are on the 3rd floor and; guests of the hostel, who were young, very friendly and polite, made up the majority of the bar’s customers. We enjoyed watching young people having fun; but anyone who wants to avoid them can do so by staying out of the bar. NeopolitanTrip’s staff; and especially the folks at the front desk were extraordinarily helpful, knowledgeable and congenial.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
If I wanted to stay at a youth party hostel, then I would have booked one. In reality, we paid for what was advertised as a “3-star family-friendly hotel” called Neapolitan Trips Hotel. What we got was an old, run down building where the original hotel entrance has been boarded up and closed, so I have to assume that the hostel called Ostello Bello have taken the rooms over. What would have once been a nice hotel with a rooftop bar and restaurant now looks like an empty shell of what it was, likely closing during COVID. The rooftop terrace is empty and closes by 8pm, so the partying occurs directly above the hotel windows. No, there was no “pillow menu” or “restaurant” “rooftop bar” or “room service” on site as advertised. The mattress is hard. The pillows are lumpy and uncomfortable. You book a hotel to sleep and relax after a day seeing the sights of a city. This was not what we got. What we got, after a full day of travelling by train, where we were looking forward to enjoying our quiet hotel room after a long day, was blaring music from the 3rd floor until late into the night for 2 nights in a row. What’s disgusting is that this “hotel” still calls itself one and misrepresents itself on Expedia and I’m sure on other booking sites, too lazy to update their own listings to reflect what it really is. The hostel needs to update its listing to accurately reflect what they are providing. We were not the only travellers unhappy with what we ended up with.
Stayed 4 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness
Posto centralissimo
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Emplacement pratique pour visiter Naples mais quartier tertiblement bruyant et une insonorisation déficiente à l’intérieur de l’hôtel. Des boules quies s’imposent sinon nuits blanches assurées. Le petit déjeuner est peu varié, géré par une seule personne débordée à qui il faut tout demander. L’entrée de l’hôtel est sale, l’ascenseur poussif, heureusement les chambres sont spacieuses quand enfin vous y arrivez.
Cabine douche fêlée
Entrée couverte de poussière jamais nettoyée pendant une semaine
Porte de l’hotel
Porte de l’hotel
Stayed 6 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dit is een soort van hotel boven een hostel. Veel kabaal in de avond. Inchecken via hostel. Lift stopt niet op de plek van hostel naar hotel. Verder super locatie midden in het centrum.
Stayed 6 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Leider konnte ich die ganze Nacht nicht schlafen
Stayed 1 night in Mar 2026