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Grand Hotel Santa Lucia

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Luxury
4.0 star property
8.8

Excellent

Portside elegance with bay views

Nestled near the port, this charming hotel offers breathtaking views of the Bay of Naples and the bustling harbor. Enjoy spacious, beautifully furnished rooms, a delicious breakfast, and professional, friendly service that ensures a memorable stay.

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Sofa bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Sea View

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Sofa bed
Down duvet
Premium bedding
Bidet
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Blackout drapes/curtains
Premium bedding
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Sofa bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Via Partenope 46, Naples, NA, 80121

What's nearby

  • Via Partenope - 1 min walk - 0.0 miles
  • Lungomare Caracciolo - 2 min walk - 0.1 miles
  • Via Chiaia - 5 min walk - 0.3 miles
  • Castel dell'Ovo - 7 min walk - 0.4 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles

Getting around

  • Montesanto Station - 6 min drive
  • Chiaia - Monte di Dio Station - 10 min walk
  • Naples Intl. Airport (NAP) - 46 min drive

Restaurants

  • ‪Antonio & Antonio - ‬2 min walk
  • ‪Gino Sorbillo Lievito Madre al Mare - ‬3 min walk
  • ‪Fresco - ‬1 min walk
  • ‪Hachè - ‬2 min walk
  • ‪Parthenope bar - ‬1 min walk

About this property

Grand Hotel Santa Lucia

Luxury upscale hotel near Via Toledo
Castel dell'Ovo and Piazza del Plebiscito are located near Grand Hotel Santa Lucia, which provides an airport shuttle, a coffee shop/cafe, and a garden. The on-site restaurant, il Pavone, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A porter/bellhop, a banquet hall, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 88 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like safes and WiFi.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and travel cribs
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers or jetted bathtubs plus eco-friendly toiletries and bidets
  • Smart TVs with digital channels
  • Daily housekeeping and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • il Pavone

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (969 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A14RW8B3M3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

Is Grand Hotel Santa Lucia pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 40 lbs per pet. There's a fee of EUR 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 25 per night.

What time is check-in at Grand Hotel Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Santa Lucia?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Grand Hotel Santa Lucia located?

Located in Historical Center, this luxury hotel is within a 5-minute walk of Via Partenope and Lungomare Caracciolo. Castel dell'Ovo and Piazza del Plebiscito are also within 15 minutes. Chiaia - Monte di Dio Station is 10 minutes by foot and San Pasquale Station is 12 minutes.

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Reviews

Grand Hotel Santa Lucia Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 552 out of 961 reviews
Rating 8 - Good. 283 out of 961 reviews
Rating 6 - Okay. 81 out of 961 reviews
Rating 4 - Poor. 35 out of 961 reviews
Rating 2 - Terrible. 10 out of 961 reviews

Reviews

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very nice location and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a fantastic area. The hotel staff were lovely and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel that is located at a promenade near the old Fishermen’s quarter, where there are many restaurants and pizza places. Great location, walkable to many sites attractions. The hotel staff are every accommodating and friendly Rooms and bathroom are clean.
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
great location for walking and dining and the hotel is beautiful!
Stayed 1 night in May 2025

10/10 Excellent

radia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in magnificent location. Service and food top rate.
Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was excellent. Good dining choices nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property! Fantastic Staff! Professional and accommodating! Great dining experience! Will be back soon! My compliments to the Management!
Stayed 1 night in Aug 2025

10/10 Excellent

Lania

Liked: Cleanliness, staff & service, property conditions & facilities
New home base in Naples. Lovely modern renovation and amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style property convenient for the port for ferry to Capri ( short taxi ride 10 euro ) Many restaurants nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Zeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and Great Location!!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and room / service was great
Stayed 2 nights in Jun 2024

6/10 Okay

Alireza

Wifi was slow. Staff not helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Excellent Hotel in a great area of Naples Service was very friendly and helpful with recommendations for Restaurants and destinations! I would recommend this hotel. Thank you!!!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated our wishes, great breakfast and nice restaurant and amazing risotto
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious and great service

Lovely hotel in a magnificent location!
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were lovely. Spotless and large. We found the staff at the front desk to be sadly lacking in “service with a smile”. We got no concrete help with concierge questions. In fact they appeared to be rather fed up with tourists in general which was a great pity as the hotel was beautifully appointed by the sea so a wonderful place to have a gelato gazing at all the boats and very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 5 stars service and amenities
Stayed 1 night in Jan 2025

10/10 Excellent

elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean Staffs were nice and friendly location was great
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel which I would recommend highly
Stayed 4 nights in Feb 2023

10/10 Excellent

andrew

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotels and very close to the water
Stayed 1 night in Sep 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location for tourists. Really nice breakfast buffet
Stayed 1 night in Oct 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Stayed 1 night in Aug 2024
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