See all properties

Departure Bay Motel

Property class: 2

Choose dates to view prices

Photo gallery for Departure Bay Motel

A modern kitchen with a coffee machine, a small table, and two chairs. - Departure Bay Motel (Nanaimo)
A compact living space with a kitchenette, a dining area, and a sofa. - Departure Bay Motel (Nanaimo)
A hotel room with two beds, a nightstand, a lamp, and butterfly wall art. - Departure Bay Motel (Nanaimo)
A covered balcony with a view of a building and trees. - Departure Bay Motel (Nanaimo)
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a large window offering a view of the outside. - Departure Bay Motel (Nanaimo)
A short walk from Departure Bay Ferry Terminal, Departure Bay Motel provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Queen Room

A hotel room with a large bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Classic Queen Room

7.6 out of 10
Good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

A hotel room with a large bed, a nightstand with a lamp, a wooden headboard, and a view of the bathroom through an open door.

One-Bedroom Queen Suite with Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Two Queen Room

A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with a view of parked cars.

Queen Studio Suite with Kitchenette

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

About the neighborhood

Located in Central Nanaimo, a neighborhood in Nanaimo, Departure Bay Motel is in a shopping district. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Nanaimo Aquatic Centre and The Labyrinth are also worth visiting. Visit our Nanaimo travel guide
View more Motels in Nanaimo
Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • A calm body of water with a small boat and a large ship in the distance, under a cloudy sky.
    Departure Bay Beach
    6 min drive - 1.4 miles
  • Beach Estates Park
    3 min walk - 0.2 miles
  • Bowen Park
    19 min walk - 1.0 mile
  • Chinese Memorial Gardens Park
    4 min drive - 1.4 miles
  • Chinese Cemetery
    6 min drive - 1.0 mile

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    6 min drive

Restaurants

  • Off The Hook
    17 min walk
  • Drip Coffee | Social
    15 min walk
  • Danpung Momiji
    3 min drive
  • McDonald's
    3 min drive
  • Huong Lan Restaurant
    4 min drive

Similar properties

A multi-story hotel with a modern design, featuring balconies with outdoor furniture, a central entrance with a covered area, and a parking lot.
Travelodge by Wyndham Nanaimo
Central Nanaimo
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 1,494 reviews
Travelodge by Wyndham Nanaimo
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Check-out is at 11:00 AM.

Where is Departure Bay Motel located?

Located in Central Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Chinese Cemetery are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Departure Bay Motel Reviews

7.8

Good

7.8

Cleanliness

7.2

Amenities

8.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 763 reviews
Rating 8 - Good. 241 out of 763 reviews
Rating 6 - Okay. 108 out of 763 reviews
Rating 4 - Poor. 63 out of 763 reviews
Rating 2 - Terrible. 59 out of 763 reviews

Reviews

Verified review

8/10 Good

Torben

Liked: Staff & service
Nice comfortable stay
Stayed 1 night in Aug 2026
Verified review

8/10 Good

horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the BC ferries,decent room. Grocery and liquor store, tim hortons etc located close by. Staff was super friendly
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
This Motel was on the money for a low budget hotel. The room was not large but we were comfortable and the room was clean. It was really convenient for an early trip on the BC ferries
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great little motel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.. nice rooms👍. Will stay again!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, competitive price
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room very nice staff all around a great experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with a pet and it was very convenient.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very welcoming both times that I've stayed. The beds and rooms were comfortable and clean. Great location when coming off or going on the ferry, but also some traffic noise because of the location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the in-house, secure laundry area. The Staff was amazing and helpful with any of my questions. I would definitely stay here again !
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Karanveer Singh

Liked: Cleanliness
Disliked: Staff & service, amenities
The room, linens and towels were spotless. Small kitchenette and comfortable bed. A little run down but clean and smelled fresh, ac worked. Nearby the ferry terminal, Tim's, groceries and car rentals. Not bad overall for the price although it was slow to check in and there is a main thoroughfare next to the back of the rooms so traffic noises were present.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Dexter

Liked: Staff & service
Our room was very clean, I could tell the place was renovated haphazardly and the door had 2 chains that were almost broken from being kicked in or something. But honestly I felt safe here and the staff were super friendly. Definitely a cheaper alternative and I saw some pictures of some not so clean rooms in the reviews but ours was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Arceleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, with a kitchenette. What’s even better is that it’s only a 4-minute drive from the ferry terminal.
Stayed 1 night in May 2026
Verified review

8/10 Good

Francisco

Liked: Staff & service, amenities
It is typical 3 star property, our rooms have kitchenette. The staff are 5 star, attentive and accommodating to please the guest. Special thanks to Chrissy. The place meets our needs as a group, so surprised that they are affiliated with Paradise Mini Golf Club that our group of 11 enjoyed complementary games too. It was a great visit in Nanaimo, husbands played golf while wives enjoyed shopping and strolling the nearby beaches.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Tamila

Disliked: Cleanliness, amenities, property conditions & facilities
This is a very old, and not very clean hotel. The beds were comfy, but very rundown. For the money I expected more. Check in isn't until 4pm and the room wasnt ready. We had to leave and go back later.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old. But the staff has done a great job at keeping it clean and refurbishing it, as well as laying a little conveniences like chairs right outside of your room.- love the place.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

William

Hard to find lobby at nighttime. Liked the location close to the ferry.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this mid-century motel. I love places like this, there is no muss and no fuss. Everything worked as it should. The motel is a little aged, but that added to the charm. It is fairly well kept up, and the check-in was fast and friendly. I would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to the standard of a by road motel. Very clean bedding and towels. Big shower stall. Overall comfortable place for a night and close to the ferry terminal.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Grace

Liked: Staff & service, amenities, property conditions & facilities
This last room was much cleaner then last room. I appreciate front desk lady going to check the room before I checked in. It was clean. The pull out bed is sooo uncomfortable. I will be sure to book for only beds nex time. Thank you for having us 🌹
Stayed 1 night in Jul 2026