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PrideInn Westlands Luxury Boutique Hotel

Property class: 3

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Photo gallery for PrideInn Westlands Luxury Boutique Hotel

An indoor restaurant with wooden tables and chairs, hanging plants, and a television screen. - PrideInn Westlands Luxury Boutique Hotel (Nairobi)
A cozy indoor seating area with wooden chairs and tables, surrounded by lush greenery and hanging plants. - PrideInn Westlands Luxury Boutique Hotel (Nairobi)
A hotel room with two beds, a desk, a chair, a TV, and a view of greenery outside. - PrideInn Westlands Luxury Boutique Hotel (Nairobi)
A modern reception area with a wooden reception desk, a flat-screen TV, and a decorative wall with geometric patterns. - PrideInn Westlands Luxury Boutique Hotel (Nairobi)
A modern lobby with a blue accent wall, a fire feature, and a seating area with yellow chairs. - PrideInn Westlands Luxury Boutique Hotel (Nairobi)
Consider a stay at PrideInn Westlands Luxury Boutique Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Sayari- All Day Dining, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Deluxe Double Room, 1 Queen Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Westlands neighborhood, PrideInn Westlands Luxury Boutique Hotel is connected to a shopping center. Chandaria Centre for Performing Arts and Nairobi Railway Museum are local attractions and those in the mood for shopping can visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Nairobi travel guide
Map
Westlands Road, Westlands, Nairobi

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    18 min walk - 1.0 mile
  • Sarit Centre
    8 min walk - 0.5 miles
  • Oshwal Religious Centre
    12 min walk - 0.6 miles
  • Westgate Shopping Mall
    17 min walk - 0.9 miles
  • Nairobi National Museum
    18 min walk - 1.0 mile

Getting around

  • Syokimau Station
    29 min drive
  • Nairobi (WIL-Wilson)
    18 min drive

Restaurants

  • 68 Library
    3 min walk
  • Ciel
    4 min walk
  • Nana Swahili Restaurant
    4 min walk
  • Clay Oven
    4 min walk
  • Taste Of China
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,100 for adults and KES 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sayari- All Day Dining

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Null
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2100 for adults and KES 750 for children
  • Airport shuttle fee: KES 5000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does PrideInn Westlands Luxury Boutique Hotel have a pool?

Yes, this property has outdoor pool access.

Is PrideInn Westlands Luxury Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at PrideInn Westlands Luxury Boutique Hotel?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at PrideInn Westlands Luxury Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does PrideInn Westlands Luxury Boutique Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of KES 5000 per vehicle applies.

Where is PrideInn Westlands Luxury Boutique Hotel located?

Located in Westlands, this hotel is within a 15-minute walk of Sarit Centre and Oshwal Religious Centre. Westgate Shopping Mall and Nairobi National Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PrideInn Westlands Luxury Boutique Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 60 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 9 out of 106 reviews
Rating 4 - Poor. 6 out of 106 reviews
Rating 2 - Terrible. 6 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had an amazing stay at the lovely Prideinn Jotel in Westlands, Nairobi. Very comfortable bed, spacious room. Nice shower and a great team, reception team were highly professional and very helpful especially Sophie, Josephine and Winter
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good the staff was nice and friendly, the room was clean, the onl thing I wish that they had a ATM in the hotel
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was to die for vast varieties .. polite and active staff they want to know you good .. its was just heavenly treatment.. love this place
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 3 separate times and every time the staff were friendly and attentive, the breakfast was good, the rooms were spacious and clean and the beds were comfortable. It is well located and great value. Would definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay and would stay there again. The facilities and staff were fantastic.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy for me to make my way through the city and then back to the airport. Very friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Room was better than the photos. Staff were helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice. The facilities is excellent.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional especially the front desk
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for going around in Westlands.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Prideinn is amazing. Me and my traveling companions will definitely return. The cleaning staff and concierge staff did a great job, the restaurant is also amazing.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. This will be my first choice in Nairobi.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff excellrnt service
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The group I was visiting Kenya with was all attending a rock and roll festival called we’re loud. This place was conveniently located near all the venues. The staff was very friendly, and helpful. The 24 hour dinning on the ground floor truly saved my life when we arrived late at night.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Food was great. There is a bar next door that can get pretty lively at night with loud music so just FYI. I stayed in room 202 one night and needed ear plugs.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small,quaint and clean hotel is located nearby plenty of malls and restaurants. There is actually a bar next door and a great Indian restaurant across from it as well. The staff and security here are absolutely lovely. Eunice at the front desk was very helpful. The restaurant had amazing chefs and food. I was blown away by the attentiveness of everyone.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 10 nights with my girlfriend and the experience couldn’t have been better. The staff are so welcoming, friendly and knowledgeable. The restaurant is top class with extensive menu and well appointed. It is centrally located within a short walking distance of The Sarit Centre, Kenya National Museum and Reptile Centre, Westlands Market along with many Restaurants, Bars and Clubs. The hotel had activities every night including Karaoke, Arts & Crafts all done professionally and tastefully. The two of us ate there most nights due to the extensive menu and romantic atmosphere. The cost was between 8000kes-15000kes which included starters, mains, desserts, wine and drinks. So roughly £50-£90 which is cheap for the quality of the food and the excellent service provided by Moses the restaurant Manager along with the awesome Yvonne, Valerie and Juliana. A special thanks to them for making our stay special and memorable. The housekeeping team, security and reception are all a credit to the hotel and complete the exceptional experience. When we return this is where we will stay. I can give no higher praise. Thank You.
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. The staff were excellent. The welcome juice was to die for. I ntended to stay longer but i was forced to move to a different hotel coz the IT department left all sports channels on mute over the weekend. And so i couldnt watch sports on mute in my room. I had to leave.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained, staff if very very helpful especially the manager is an xcellent person
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provide new towels, ensure internet is stable.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel, friendly staff.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All went well. Very happy but a bit expensive for what it offers
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Quite, secure friendly staff, near shopping center, city center airport clubs cost etc love the place ac works good
Stayed 1 night in Mar 2019