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Pearl Palace Hotel

Property class: 4.5

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Photo gallery for Pearl Palace Hotel

A bedroom with a bed, a sofa, and a small table. - Pearl Palace Hotel (Nairobi)
A dining area with round tables, wooden chairs, and a television mounted on the wall. - Pearl Palace Hotel (Nairobi)
A narrow hallway with a wooden door, a small counter with a mirror, and a window with a wooden lattice design. - Pearl Palace Hotel (Nairobi)
A bedroom with a bed, a sofa, and a round table. - Pearl Palace Hotel (Nairobi)
A multi-story building with a sign reading "Hotel Pearl Palace." - Pearl Palace Hotel (Nairobi)
Consider a stay at Pearl Palace Hotel and take advantage of free to-go breakfast, a free daily manager's reception, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and African cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

A room with two beds, each with white bedding and a canopy.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Superior Triple Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with four beds, each with a canopy.

Deluxe Twin Room

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A bed with a canopy, a wooden headboard, and a bedside table.

Deluxe Double Room

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe room

Premium bedding, minibar, in-room safe, desk

Deluxe room

  • 49 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Ngara, a neighborhood in Nairobi, Pearl Palace Hotel is in the suburbs. Tom Mboya Statue and Teleposta Towers are local landmarks, and some of the area's attractions include Chandaria Centre for Performing Arts and Nairobi Railway Museum. Arboretum and The GoDown Arts Centre are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Nairobi travel guide
Map
Kipipiri Road, off Murang'a Road, Nairobi

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    2 min drive - 1.4 miles
  • Aga Khan University Nairobi
    2 min drive - 1.0 mile
  • Karura Forest
    2 min drive - 1.6 miles
  • Muthaiga Golf Club
    2 min drive - 1.6 miles
  • National Archives
    3 min drive - 1.6 miles

Getting around

  • Nairobi Station
    19 min drive
  • Nairobi (WIL-Wilson)
    20 min drive

Restaurants

  • Asmara
    13 min walk
  • Java House - Aga Khan University Hospital
    3 min drive
  • Crossroad Bar
    19 min walk
  • Pangani Milk Cafe
    9 min walk
  • Pinks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • pearl
  • pearl

Things to do

  • Gym
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Pearl Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pearl Palace Hotel?

Check-in start time: 11:00 AM; Check-in end time: midnight.

What time is check-out at Pearl Palace Hotel?

Check-out is at 11:30 AM.

Does Pearl Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Pearl Palace Hotel located?

Located in Ngara, this luxury hotel is within 2 mi (3 km) of University of Nairobi, Aga Khan University Nairobi, and Muthaiga Golf Club. Tom Mboya Statue and Jeevanjee Gardens are also within 2 mi (3 km).

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Reviews

Pearl Palace Hotel Reviews

5.6

5.6

Cleanliness

4.8

Location

5.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

Reviews

Verified review

4/10 Poor

Stiffin

Disliked: Cleanliness, staff & service, amenities
You scammed me my money. I paid for a room twice. Pathetic.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Zumutung für den Kunden, definitiv nicht zu empfehlen!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019
Verified review

2/10 Terrible

jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de passe...

Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

decepcionante

No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).
Verified review

8/10 Good

annie

Liked: Cleanliness, property conditions & facilities, room comfort

For the price, cleanliness and service, I recommen

Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.
Verified review

4/10 Poor

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!
Verified review

10/10 Excellent

Muhsin Abubakar

Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Eugen Knud