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Best Western Premier Westlands

Property class: 4

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Photo gallery for Best Western Premier Westlands

A buffet area with various food items and a sign indicating 'CRAFTI'. - Best Western Premier Westlands (Nairobi)
Property video
A neatly arranged breakfast tray with eggs, bacon, and toast on a hotel bed. - Best Western Premier Westlands (Nairobi)
A gym with various exercise equipment, motivational wall graphics, and a large window providing natural light. - Best Western Premier Westlands (Nairobi)
A modern reception area with marble reception desks, a wooden panel wall, and a seating area with yellow chairs and a small table. - Best Western Premier Westlands (Nairobi)
Located close to Sarit Centre and Westgate Shopping Mall, Best Western Premier Westlands provides game and wildlife viewing, a coffee shop/cafe, and laundry facilities. Indulge in a Swedish massage, a facial, and reflexology at Wellness Centre, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to car rentals on site and 2 bars, guests can connect to free WiFi in public areas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a TV mounted on the wall, a small table with a vase, a chair, and a patterned rug.

Superior Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room)

A modern hotel room with a flat-screen TV mounted on a dark wall, a sofa, a coffee table, and a bed with an orange pillow.

Junior Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

A hotel room with a large window, a bed with white and orange pillows, a bedside table, a chair, and a lamp.

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a nightstand, a chair, a table, and a large window with curtains.

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a modern chair, and large windows with sheer curtains.

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Non Smoking, Balcony (Living Room)

A modern hotel room with a sofa, armchair, and ottoman, a small table, a TV, and a large window with a city view.

Executive Suite, 1 King Bed, Non Smoking, Balcony (Living Room)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, two pillows, a nightstand, a chair, a small table, and a window with a view of buildings.

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

DOUBLE DELUXE CITY VIEW KING BED

  • Sleeps 4
  • Free wired internet

DOUBLE EXECUTIVE CITY VIEW

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Best Western Premier Westlands is in a shopping district. Sarit Centre and Westgate Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Nairobi travel guide
Map
Karuna Road, behind Sarit Center, Westlands, Nairobi, Nairobi County, 00606

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    3 min drive - 1.9 miles
  • Sarit Centre
    1 min walk - 0.1 miles
  • Westgate Shopping Mall
    7 min walk - 0.4 miles
  • Oshwal Religious Centre
    10 min walk - 0.6 miles
  • Nairobi National Museum
    3 min drive - 1.9 miles

Getting around

  • Syokimau Station
    31 min drive
  • Nairobi (WIL-Wilson)
    21 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    5 min walk
  • Spring Valley Café
    8 min walk
  • Roco Mamas
    4 min walk
  • Java House
    6 min walk
  • Fonda's Taqueria Westlands
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 2,600 for adults and KES 1,300 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Game drive
  • Game viewing
  • Health club
  • Safari
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for KES 6500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2600 for adults and KES 1300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 6500.0 per night
  • Spa fee: KES 7000 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Best Western Premier Westlands pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Premier Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Westlands?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Westlands located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Uhuru Park and Kenyatta International Convention Centre are also within 3 mi (5 km).

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Reviews

Best Western Premier Westlands Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 213 out of 282 reviews
Rating 8 - Good. 50 out of 282 reviews
Rating 6 - Okay. 12 out of 282 reviews
Rating 4 - Poor. 1 out of 282 reviews
Rating 2 - Terrible. 6 out of 282 reviews

Reviews

Verified review

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were hospitable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vaibhav

Liked: Cleanliness, amenities, property conditions & facilities
Check In was very smooth, rooms were clear and very comfortable location.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Was All ok as per room but expensive in the restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ulysses

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in a central location, walkable to many shops and restaurants. The breakfast was good with many options and the staff provided excellent service. I am most likely to stay here again when I return to Nairobi.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Elaine

Liked: Staff & service, amenities, property conditions & facilities
Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Room was always cleaned exceptionally well and was neat .
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great bfast buffet.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable and clean room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

yale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property to stay at.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with the best breakfast!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Patrick

Liked: Amenities
Clean and friendly staff. Breakfast buffet was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great hotel very friendly staff and great location.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Joscelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and very courteous and friendly staff
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

CHANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

NDA KONAN MICHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Dr. Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Place is very accessible and in the middle of shopping and business areas
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms safe property
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Stayed 2 nights in Dec 2024