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Smile Hotel Nagoya Shinkansenguchi

2.5 star property
Hotel with a restaurant, near Osu Shopping District

Choose dates to view prices

Smile Hotel Nagoya Shinkansenguchi offers easy access to Nagoya Castle and Oasis 21. Guests enjoy in-room WiFi, a choice of full breakfast or vending machine snacks. The helpful staff enhance stays near Osu Shopping District.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Single Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking

7.6 out of 10
Good
(64 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Semi Double Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room, Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room Non Smoking

  • Sleeps 1

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room Non Smoking

  • Sleeps 2

View all photos for Double Room Smoking

Exterior detail

Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Miscellaneous

Twin Room Non Smoking

  • Sleeps 2

View all photos for Semi Double Room Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Non-smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room Non-smoking

  • Sleeps 2

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About the neighborhood

Map
21-20, Tsubakicho, Nakamura-ku, Nagoya, Aichi, 453-0015

What's nearby

  • JR Central Towers - 6 min walk - 0.3 miles
  • Nagoya Station Tourist Information Center - 6 min walk - 0.4 miles
  • Midland Square - 7 min walk - 0.4 miles
  • Winc Aichi - 10 min walk - 0.6 miles
  • Osu Shopping District - 19 min walk - 1.0 mile

Getting around

  • Nagoya Station - 2 min walk
  • Meitetsu Nagoya Station - 7 min walk
  • Komaki Airport (NKM) - 30 min drive

Restaurants

  • ‪つけ麺汁なし専門店 R 中村店 - ‬1 min walk
  • ‪駅西 鮨食人 五と二 - ‬1 min walk
  • ‪Palette Maid cafe 名駅店 - ‬1 min walk
  • ‪風来坊名古屋駅西椿店 - ‬1 min walk
  • ‪藁焼きカツオと名古屋めし - ‬1 min walk

About this property

Smile Hotel Nagoya Shinkansenguchi

Hotel near Osu Shopping District
Located close to Nagoya Castle and Oasis 21, Smile Hotel Nagoya Shinkansenguchi provides a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • A vending machine and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 117 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, electric kettles, and heating

Similar properties

Front of property
Chisun Inn Nagoya
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
6.8 out of 10, 1,008 reviews
Chisun Inn Nagoya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (JPY 1,800 per day)
  • Self parking on site (JPY 1,800 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2026 to January 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children
  • Self parking fee: JPY 1800 per day
  • Nearby parking fee: JPY 1800 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Nagoya Shinkansenguchi
Smile Hotel Nagoya Shinkansenguchi Hotel
Smile Hotel Nagoya Shinkansenguchi Nagoya
Smile Hotel Nagoya Shinkansenguchi Hotel Nagoya

Frequently asked questions

Is Smile Hotel Nagoya Shinkansenguchi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1800 per day. Limited spots are available.

What time is check-in at Smile Hotel Nagoya Shinkansenguchi?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Smile Hotel Nagoya Shinkansenguchi?

Check-out is at 11:00 AM.

Where is Smile Hotel Nagoya Shinkansenguchi located?

Located in Nagoya City Centre, this hotel is 1 mi (1.7 km) from Osu Shopping District and within 3 mi (5 km) of Oasis 21 and Nagoya Castle. Atsuta Jingu Shrine and Vantelin Dome Nagoya are also within 6 mi (10 km). Nagoya Station is only a 2-minute walk and Meitetsu Nagoya Station is 7 minutes.

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Smile Hotel Nagoya Shinkansenguchi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 958 reviews
Rating 8 - Good. 397 out of 958 reviews
Rating 6 - Okay. 205 out of 958 reviews
Rating 4 - Poor. 55 out of 958 reviews
Rating 2 - Terrible. 31 out of 958 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ma.Nadeschka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to another Smile hotel and so far I really prefer this one! The amenities are on each floor so I don’t have to go all the way down to the ground floor which was very convenient!
Stayed 1 night in Oct 2025

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and room was good. A couple min walk to/from the station was super convenient.
Stayed 4 nights in May 2025

4/10 Poor

Kazuhide

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect

10/10 Excellent

Javier-Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Mar 2024

8/10 Good

leung yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good price for staying overnight

Just spent about 12 hours in the hotel (and the city) and will go to another city on the next day. Good location (to public transportation), clean and comfortable bed and an abundant breakfast were all we needed. The hotel contains all of the above and the price is good, I have no complaint.
Stayed 1 night in Oct 2024

8/10 Good

Shiho

I could sleep very well in this hotel. The facility is old, but kept clean enough. A good afforbable stay option, 5min from Shinkansen exit.
Stayed 1 night in May 2024

8/10 Good

ALLAN GOH

Liked: Staff & service

Hotel need refurbishment

Pro:1.Near transport hub very convenient for travel. 2.Many eateries nearby & 24hrs mart. 3.Laundry & dryer 4.Housekeeping & front office good service. 5.Hot water & heater working well. Con : 1.Hotel need new refurbishment. 2.Toilet not for big size pax.
Stayed 3 nights in Mar 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Nagoya Station.

Plus factor is the proximity to Nagoya Station. The room is clean though a bit dated. The toilet/bathroom has no exhaust.
Stayed 1 night in Nov 2024

8/10 Good

Vintej

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2024

2/10 Terrible

NGA YIN

OLD & DIRTY
Stayed 2 nights in Oct 2024

6/10 Okay

Brenda

Liked: Staff & service, amenities, property conditions & facilities
The room was ok but the bathroom looked dirty and the shower curtain had mold in it. It is walkable to trains and buses so it is very convenient. It just needs a little tlc.
Stayed 1 night in Oct 2024

4/10 Poor

Miles

Disliked: Cleanliness
A good location, walkable from the train station. An unclean bathroom.
Stayed 1 night in Mar 2024

6/10 Okay

Mizuno

Nothing　in particular
Stayed 1 night in Dec 2024

8/10 Good

Wai Kheong Mercury

Liked: Staff & service
Disliked: Property conditions & facilities
very worn off. need update very convenient
Stayed 3 nights in Dec 2024

8/10 Good

Aimi

Liked: Amenities, property conditions & facilities
Good.
Stayed 1 night in Nov 2023

6/10 Okay

Sim Kok

Liked: Staff & service
This hotel location is convenient as it is near Nagoya Station. Shopping complex are near by too. The room looks old but it was kept clean. The bed sheet, towels and night robes are all very clean. The problem is with the bed in the room. We booked a double bed room and it came with a large size single bed. My wife and I had problem having a good night sleep. The window blinds need a black-out ones as the morning sunlight comes on at 4am.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

It is what it is

This place felt like it was from another time, years ago. Everything felt very old. It wasn't a terrible experience, but the ceiling vent looked like it had mold. And it definitely was musty in the room. The A/C was very weak too. It provided what I needed for the most part.
Stayed 2 nights in Nov 2023

8/10 Good

HISAKO

スタッフの対応がとても丁寧で、気持ちが良かったです。
Stayed 2 nights in Nov 2025

10/10 Excellent

julia

Liked: Cleanliness, amenities, property conditions & facilities
Nice helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

Kaori

Liked: Cleanliness
客室内は窓側にライトがないため、夜は少し暗く感じました。近隣にコンビニもあり、名古屋駅から近い立地は非常に便利でした。
Stayed 1 night in Nov 2025

8/10 Good

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was able to answer my questions and was generally helpful. Hotel is 5-15 minute walk to Nagoya Station depending on what part of the station. Coin laundry available. Machine dispenses detergent, but it was empty when I was there.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dara Isabela

Disliked: Cleanliness, property conditions & facilities
The room is dirty.
Stayed 2 nights in Oct 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からもわりと近く駅からホテルまでの間にコンビニも2軒あり便利　フロントスタッフさん、清掃スタッフさんも笑顔で応対していただき気持ちよく過ごせました　朝食は洋食をチョイスしました　ト−ストがついてきましたがバターロールやクロワッサンなど2〜3種類選べたらいいなと思いました
Stayed 2 nights in Oct 2025
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