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Nishitetsu Hotel Croom Nagoya

3.0 star property
Hotel with a 24-hour front desk, near Osu Shopping District

Choose dates to view prices

Nestled in Nagoya City Centre, Nishitetsu Hotel Croom Nagoya offers a haven with an indoor public bath and dry cleaning/laundry services. Relax with free in-room WiFi, take advantage of the 24-hour front desk, luggage storage, elevator and vending machine while previous guests praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Rainfall showerhead
Hair dryer
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003

What's nearby

  • Hisaya-oodori Park - 3 min walk - 0.2 miles
  • Hisaya Odori Park - 3 min walk - 0.2 miles
  • Chubu Electric MIRAI TOWER - 3 min walk - 0.2 miles
  • Oasis 21 - 4 min walk - 0.3 miles
  • Osu Shopping District - 15 min walk - 0.8 miles

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 55 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪日本酒処華雅 - ‬2 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪あじ韓 - ‬1 min walk
  • ‪二八蕎麦 そばいち - ‬2 min walk

About this property

Nishitetsu Hotel Croom Nagoya

Hotel near Osu Shopping District
Close to Nagoya Castle, Nishitetsu Hotel Croom Nagoya provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A vending machine, a front-desk safe, and luggage storage
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Frequently asked questions

Is Nishitetsu Hotel Croom Nagoya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Nagoya?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Nishitetsu Hotel Croom Nagoya?

Check-out is at 11 AM.

Where is Nishitetsu Hotel Croom Nagoya located?

Located in Nagoya City Centre, this hotel is within 1 mi (2 km) of Hisaya Odori Park, Osu Shopping District, and Nagoya Castle. Hisaya-oodori Park and Chubu Electric MIRAI TOWER are also within 5 minutes. Hisaya-odori Station is only a 3-minute walk and Sakae Station is 8 minutes.

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Reviews

Nishitetsu Hotel Croom Nagoya Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1015 reviews
Rating 8 - Good. 302 out of 1015 reviews
Rating 6 - Okay. 52 out of 1015 reviews
Rating 4 - Poor. 11 out of 1015 reviews
Rating 2 - Terrible. 14 out of 1015 reviews

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Very clean, convenient, and had a great public bath as well. Staff was always available and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Popular attraction and good location to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at Nishitetsu Nagoya. Fourth time I've stayed and will continue to do so when I come from Australia.
Stayed 4 nights in Oct 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Clean room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in Nagoya. The hotel was in a good location close to a major subway stop and allowed us to explore the area easily. The staff was friendly but English is limited so knowing some Japanese helped!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Croom hotel. Rooms were small but very clean and comfortable. Staff were amazing and the spa in the hotel was fantastic. The hotel is in a great location - we loved the park area near the hotel (look for the Eiffel Tower style TV tower) where there were great shops and restaurants. Of note, several reviews mention that the hotel is in a noisy area but there was no noise issues at all during our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lansun Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Rodeliza B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My no.1 hotel so far that I have been price is doable. The hotel is modern, clean and quite. It maybe compact but really good. My room was the double comfort without tub. I even have a portable pillow massager! Great after onsen or a long day. I love this hotel every detail was well thought. I am like the onsen just in the top floor. The food is good, staff are great and helpful. Beside it is a 7/11 and a train station undergroind that is just 3 stops away from Nagoya Station. Donki, Oasis 21 and some restaurants arw close about 10 mins walk. I walked about 17 mins to Nagoya Castle. I will recommend this hotel and will be back for sure.
Stayed 6 nights in Nov 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is automated. Staff very helpful. Room was a little small. Room was very clean. Overall nice room ,but just a bit small. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Hidenobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Optimal hotel for business trip

Accessible location. Stress free check in. Clean room and good facilities.
Stayed 3 nights in Aug 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen has no towels service, laundry in english not clear enough so didn't use such as washing and drying time. Otherwise, great choice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable—no complaints.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuen shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Damien Kin Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2025

8/10 Good

Kwokshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025

4/10 Poor

Misuzu

Liked: Cleanliness, staff & service
The parking was full. I had to park t another parking which was not easy to access.
Stayed 1 night in Aug 2025

6/10 Okay

Kent

Yeah we had bugs in the room. Liked the place, good location, nice hotel,the bugs were a turn-off. Otherwise a good location,
Stayed 2 nights in Jul 2025

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and warm service Excellent food and location. This is the first time I stay, and today is the day of leaving, now I am longing for the second chance of accommodation here! Thank you for all staffs' effort in maintaining the hotel well!
Stayed 4 nights in Jun 2025

6/10 Okay

Ka Sing Josiah

Convenient. Tidy. Front desk’s English is good. Breakfast is just ok.
Stayed 2 nights in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, hotel is very convenient and clean
Stayed 3 nights in Dec 2024

8/10 Good

Ka Sing Josiah

Liked: Cleanliness, room comfort
Tidy. Convenient. Bed is soft. Front desk has extra pillow. Breakfast is just ok.
Stayed 4 nights in May 2025

10/10 Excellent

Wing Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kheira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. Very central.
Stayed 2 nights in Mar 2025

10/10 Excellent

LAI YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean
Stayed 1 night in Oct 2024
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