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Hatsunoyu hotel

Property class: 2.5

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Photo gallery for Hatsunoyu hotel

A traditional Japanese building with wooden pillars and a stone wall. - Hatsunoyu hotel (Yamanouchi)
A traditional Japanese room with tatami flooring, a tatami mat-covered bed, a television, and sliding doors. - Hatsunoyu hotel (Yamanouchi)
A traditional Japanese room with tatami flooring, a low table, a cushioned bench, sliding doors, and a small table with a fan. - Hatsunoyu hotel (Yamanouchi)
A traditional Japanese tatami room with tatami mats, a low table, and a shoji screen. - Hatsunoyu hotel (Yamanouchi)
A tatami mat room with a low wooden table, two chairs, a small TV, and a traditional Japanese air conditioning unit. - Hatsunoyu hotel (Yamanouchi)
Close to Shibu and Yudanaka Hot Spring, Hatsunoyu hotel provides amenities like an indoor mineral hot spring (onsen). Stay connected with free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning

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Room options

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View all photos for Run of House, Japanese Style Room

A traditional Japanese room with tatami flooring, a low wooden table, a cushioned bench, and sliding doors.

Run of House, Japanese Style Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons

About the neighborhood

Hirao, a neighborhood in Yamanouchi, is home to Hatsunoyu hotel. Shibu and Yudanaka Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park. Biande Shinshu Nakano and Taikan Bonsai Museum are also worth visiting. Visit our Yamanouchi travel guide
Map
2187 Hirao, Shimotakai District, Yamanouchi, Nagano, 381-0401

What's nearby

  • A snow-covered landscape with a flowing waterfall, a bridge, and traditional buildings.
    Shibu
    1 min walk - 0.0 miles
  • A snowy outdoor scene with a pond and rocks.
    Joshin'etsu-kogen National Park
    4 min drive - 1.3 miles
  • Shibuyu Bridge
    2 min walk - 0.1 miles
  • Sake Storehouse and Museum
    4 min walk - 0.3 miles
  • Yudanaka Hot Spring
    18 min walk - 1.0 mile

Getting around

  • Yudanaka Station
    2 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    88 min drive

Restaurants

  • 味処 みかさ
    3 min drive
  • 小石屋カフェ
    2 min walk
  • HAKKO BEER STAND
    3 min drive
  • 羅臼庵
    2 min drive
  • YUDANAKA BREWERY COMPLEX “U”
    3 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Spa

  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hatsunoyu hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hatsunoyu hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hatsunoyu hotel?

Check-out is at 10:00 AM.

Where is Hatsunoyu hotel located?

Located in Hirao, this ryokan is within 1 mi (2 km) of Shibu and Yudanaka Hot Spring. Jigokudani Monkey Park is 2 mi (3.3 km) away. Yudanaka Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hatsunoyu hotel Reviews

9.2

Wonderful

8.6

Cleanliness

8.2

Amenities

9.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the public onsen bath and walkable from Snow Monkey Park and good location around the area.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Amazing breakfast! Thank you very much.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We loved it! The family running was helpful and kind
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Yuko was lovely sadly property run down, food excellent, glad we did not have to use fire escape
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best host in japan

Best hostess I have ever met traveling japan. Offers ride from train station and to monkey park. Good value for the area even though the rooms are dated it is comfortable
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were picked up at the station and driven right to the Monkey Park. The hotel took all of our bags back to the hotel for us while we were at the park. The rooms were beautiful and the hotel is located in the midst of restaurants and the onsen crawl. Highly recommend!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are amazing and were willing to drive us personally to the train station. Yuko is charming and runs her quaint home like a champ. Her breakfast is a wonderful selection of traditional Japanese food. You won’t find nicer or more accommodating people in this little village.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty and old room. It seem like they never clean the toilet. No hot water for the sink in our room only cold water. Owner is friendly and good location.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this authentic Japanese ryokan. The charm of the place lies in its simplicity and traditional feel. Though the ryokan is old, it has a timeless authenticity that makes the experience unique and memorable. The host was incredibly friendly and accommodating, and it was a pleasant surprise that they could converse in English, which made communication effortless. One of the highlights was the meals. Both dinner and breakfast were simple but absolutely delicious, showcasing the essence of home-cooked Japanese cuisine. However, if you’re expecting an elaborate kaiseki meal, this might not be the place for you. Overall, it’s excellent value for money, offering a genuine ryokan experience with warm hospitality and satisfying meals. Highly recommended for those seeking an authentic and unpretentious stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
This is all about location and Yuko, the owner. The hotel is worn around the edges (it feels like a visit to your favorite elderly relative that hasn't updated the decor), but it doesn't matter because it is clean and Yuko is an amazing host. Onsen #1 is right outside the front door, and the other 8 are just steps away. Yuko provided us with amazing service, from picking us up at the train, tracking down a bottle of sake left on the train(!), returning to the station to retrieve the sake when it arrived on the next train, driving us to the monkey park after helping us first store our luggage at the station, and then returning a glove my son left at the hotel to the luggage storage before we even realized he had left it. Then we get to the food... an amazing traditional Japanese feast for dinner. I sorely regretted eating a big lunch in Obuse before arrival. Breakfast was also delicious and multicourse, all cooked by Yuko's husband, Yuki. I have such fond memories from our brief stay that I'll carry with me because it was such a unique and truly Japanese experience. My favorite part was heading out in the light snowfall at 6:30am in the provided yukata and geta to complete the nine-onsen circuit. I had the streets to myself as I clacked along in my wooden sandals as the dawn was just breaking. It was magical. And after I finished I discovered one of the best onsens in town was the private Onsen in the hotel for guests.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great and in a very convenient location.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hatsunoyu ryokan

We arrived 6 hours before checkin to leave our luggage and head to the snow monkey park and they were kind enough to drive us right to the entrance , they have a pass so we didnt have to walk up from the bus stop like everyone else.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
宿の方がいろいろ配慮してくれました。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig spennende og hyggelig overnatting. Veldig imøtekommende og serviceinnstilte eiere. Veldig bra plassering og område rundt
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service
女将の話が楽しかったです。行かれたら、プロマイドもらって下さい‼️
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Disliked: Property conditions & facilities
施設は古く、全体的に狭い。良く言えばこじんまりしていて趣きがある。清掃はされていると思うのですが、館内の見えるところに物が置いてあるので、なんか清潔感に欠けるという感じです。 床がきしみ、沈む箇所が館内に多数あります。5人で利用しましたが、部屋も2部屋に分かれてしまいバラバラになりました。部屋はお任せタイプだったので仕方ないですが、ちょっと残念でした。 部屋によっても良し悪しがあり設備も異なる。部屋にはトイレも無くフロアにある共同のトイレのみ。共同のトイレはキレイです。洗面所も小さいものが部屋の中にあります。大浴場は個人的には満足はしてますが、広くはなく洗い場も3つしかないので他の人と重なってしまうと数が足りません。男性と女性で異なる種類の浴場ですが、1日交代とかではないので片方しか入れません。夜と朝で入れ替えをやってもらえるとありがたい。 宿泊者数に対してスリッパの数が足りないので利用者が多いタイミングは素足で歩く事になる。 駐車場が離れてしまっており一度停めてしまうと車を利用した行動はしにくい（取りに行くのが面倒）。 旦那さんと女将さんは良い人であるとは思いますが少し独特な感じです（悪いと言うことは全くないです。） 立地は温泉街の中なのでとても良いです。外湯巡り、お土産購入などとても便利。 男性だけで利用する分にはいいかもですが、女性や子供には少し微妙な感じかもしれません。周りの他の旅館と比べお値段も安いので、安さを優先するのであればとても良いです。支払いもクレジットや電子マネーとかが使えるとありがたいです。PayPayは条件さえクリアすれば利用可能なようですが、各種旅行サイトからの申込みの場合は利用不可とのこと。
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming establishment

Had a wonderful stay at Hatsunoyu, the owners were so sweet and personable. They even gave me a ride to the Snow Monkey park and Yudanaka train station when I left. Although the building is starting to show it's age, the rooms themselves are spacious and clean, and even include a safe, sink, and coffee table.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Awesome place! The staff were very helpful and the drive back to Yudanaka station was very much appreciated!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family run ryokan. The lady boss was friendly and kind enough to drive me to/from the station. Their bath was even better than the 9 public ones around town!!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for family stay

High recommended for family stay and delicious Japanese breakfast. Hotels owner very friendly and helpful. Free parking 👍
Room for 4 people
Breakfast
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness

気楽に泊まれます

建物は確かに古く、設備も経年劣化が進んでいますが、渋温泉が元々歴史のある温泉地なのでそんな街の雰囲気に溶け込んで私達家族は大変満足でした。何より話上手な女将さんの気遣いがありがたく、又行きたくなる宿でした。温泉も宿の立地もいいですよ。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Stayed 1 night in Feb 2025