Vacations Close To NATUWA

Excellent customer service. Clean rooms. Property seems to be in need of clean up and paint job.

I

Really liked the area and cleanliness of the place

Very pleasant environment and room. The breakfast buffet was outstanding.

Great secluded location and beautiful view .. I love this resort .. everything about it .. I will definetly return here again. Make sure you have a rental car if you want to drive around to explore the area .. this resort is only 13 minutes from La Paz Garden and Water Falls and 1 hr from the airport. You can get taxi or Uber to get here and go around

Overall, we had a very pleasant stay at the AC Hotel San José Belén. The aesthetic of the property is beautiful, modern, and inviting, and the hotel itself has a great atmosphere. One of the biggest highlights was the staff, who were incredibly friendly, helpful, and knowledgeable throughout our stay. Every interaction we had with the team was positive, and they truly made us feel welcomed. Unfortunately, the one area that fell significantly short was housekeeping. Upon arrival, there was a noticeable ring inside the toilet, which remained there for the entirety of our stay. During the daily servicing of our room, the floors did not appear to be swept, washcloths were not consistently replenished, and the overall cleanliness of the room was not at the standard we expected. It was particularly disappointing because every other aspect of our stay was excellent. The property, atmosphere, and wonderful staff made for a great experience, but the housekeeping standards definitely need improvement. With more attention to the cleanliness and daily servicing of the rooms, this hotel would provide an exceptional overall experience.

Great Place to stay