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Holiday Inn Norwich by IHG

Property class: 3

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Photo gallery for Holiday Inn Norwich by IHG

A Holiday Inn hotel with a covered entrance, multiple floors, and a well-lit facade. - Holiday Inn Norwich by IHG (Norwich)
A hotel room with a grey sofa, a wooden coffee table, a framed picture on the wall, and a window with curtains. - Holiday Inn Norwich by IHG (Norwich)
A hotel reception area with two computer workstations, each with a monitor, keyboard, and chair. - Holiday Inn Norwich by IHG (Norwich)
A pool hall with multiple pool tables, chairs, and overhead lighting fixtures. - Holiday Inn Norwich by IHG (Norwich)
A hotel room with two beds, a desk, a chair, and a television. - Holiday Inn Norwich by IHG (Norwich)
Consider a stay at Holiday Inn Norwich by IHG and take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a television, a sofa, and a red accent wall.

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(105 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a coffee maker, a television, and a chair.

Standard Room, 1 King Bed

7.8 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, two bedside lamps, a nightstand, a dresser, a television, and a framed picture on the wall.

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk with a computer, a chair, and a television.

Standard Room

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a chair, a small table, and a view of a tennis court through the window.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a lamp, a television, and a door leading to another room.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, two bedside tables with lamps, a desk with a television and coffee maker, and a chair.

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Westside Norwich, a neighborhood in Norwich, Holiday Inn Norwich by IHG is in a shopping district and near theme parks. Foxwoods Resort Casino and Spirit of Broadway Theater are cultural highlights, and some of the area's landmarks include Leffingwell House Historic Museum and Norwichtown Historic Cemetery. Looking to enjoy an event or a game while in town? See what's happening at Mohegan Sun Arena or Mohegan Park -Armstrong Tennis Center. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Norwich travel guide
Map
10 Laura Blvd, Norwich, CT, 06360

What's nearby

  • A modern architectural structure with a glass ceiling and colorful, abstract designs.
    Mohegan Sun Casino
    5 min drive - 3.5 miles
  • A basketball arena filled with spectators, a basketball court, and a large scoreboard.
    Mohegan Sun Arena
    5 min drive - 3.5 miles
  • Norwich Golf Course
    3 min drive - 1.8 miles
  • Kids Quest
    4 min drive - 3.1 miles
  • Norwichtown Mall
    6 min drive - 4.8 miles

Getting around

  • New London Union Station
    18 min drive
  • T.F. Green Airport (PVD)
    65 min drive

Restaurants

  • McDonald's
    12 min walk
  • Starbucks
    14 min walk
  • Burger King
    19 min walk
  • Dunkin'
    3 min drive
  • Mido Sushi Bistro & Bar
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1978
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Norwich by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Norwich by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Norwich by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Norwich by IHG located?

Located in Westside Norwich, this hotel is within 3 mi (5 km) of Norwich Golf Course, Mohegan Sun Casino, and Mohegan Sun Arena. Kids Quest is 2.6 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Norwich by IHG Reviews

7.6

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were continental breakfast. But I did appreciate that it was close to the casino. There were restaurants right down the street and the staff was friendly and the room was clean.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but slightly dated. Staff was super friendly. plenty of parking. minutes from Mohegan Sun.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were super helpful and they even provided a free shuttle service to & from the concert arena. That said, this property is VERY worn. There were mold spots on the ceiling in my room and the shower had a huge crack in the wall with what appeared to be mold forming around it.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: the room had beads on the floor, white stuff on the left of the headboard, stains on the lamp shade. Pros: The staff was lovely! The shuttle to mohegan's sun is a big plus! The pool was warm & wonderful for an early dip after check in. Overall, a good, basic place for a casino overnight.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great personalities
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No restaraunt. The shuttle is nice though. The hotel needs updates and ice machine didn't work.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a restaurant / bar / pool tables which was cool. Very close to the casino with a shuttle. Nice and relaxing not having to worry about driving home.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in room, air conditioner didn’t work. Hotel was bad but employees were nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice quiet room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ice Machines were all out of order. Shower in the bathroom wasnt clean (cracks and dirt) and the wallpaper was peeling. Whole hotel stank of cigarettes and weed. Staff was very nice. Just not a very well maintained property.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bar food and breakfast were really good. Had a nice stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was clean. The beds were very comfortable. The hotel is a bit outdated/in need of some work. The staff were very friendly and nice. Staff were great with my children. I will say I was very disappointed that we didn’t get a cookie at check or free breakfast like noted on the hotels summary. My kids were looking forward to breakfast at the hotel and the restaurant was unexpectedly closed for two mornings and staff did not know why.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were very easy. Having a shuttle to the casino was very convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed due to a concert at Mohegan. The rooms are a bit damp but clean and the hotel overall is nothing special. The ice machines on the floors were not working but the front desk had ice and provided as much as you needed. But the rooms were clean and comfortable. The staff is top notch. They definitely make this hotel what it is. Every single one of the staff members that I came in contact were friendly and helpful. Even the shuttle drivers (we had 2, one going and one coming back) were amazing. They were friendly and happy and had a van full of drunk woman and were still smiling. Bravo Bravo Bravo!!!! 👏🙌 I would absolutely stay again.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was stains all over the bed , and also the wall. The staff was decent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pool and great breakfast . Free shuttle to casino. Helpful staff. Great waitress for breakfast. She managed a full room by herself and handled it beautifully.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk and staff was friendly place was clean only thing didn’t like breakfast not included bathroom was to small leak in bathroom
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility and room. Got a great night sleep too!! Looking forward to using the casino shuttle on the next stay. Thanks for a great experience.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle from the hotel to the casino was excellent!! Will stay again !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The Casino Shuttle was a very nice perk of staying here.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and helpful. Tried to check me in either but the system couldn’t. Stinks you can’t check in earlier than 4. Wi-Fi wouldn’t couldn’t and when it almost did the page crashed. TVs are not modern only have live direct tv. Shower was great and had amazing pressure. Room overall really clean and would stay again just upgrade WiFi and tv.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Adequate accommodations opposed to the price of the casinos would stay again for a quick getaway 8 min drive to Mohegan and the shuttle service runs regular on weekends
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean, nice amenities, quiet
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were super helpful.
Stayed 1 night in Dec 2025