Verified review
2/10 Terrible
Michelle
Aug 16, 2026
Disliked: Cleanliness, check-in, listing accuracy
The Check in was easy as long as you have the correct address. But to actually get into your room was an issue. We had to call the company we rented the room from several times. We tried for 20 minutes to get the door open and still couldn’t, got blamed for user error. Then I got tired of waiting around since my son just graduated from ft Jackson basic training and he deserved so time to relax. Went to the lobby, waited for another 20 minutes in line and got tired of waiting so I stopped an employee and he was kind and patient and went up to our room and couldn’t get the door opened either. The company told us to put some power behind it and I b told them absolutely not I had 3 shoulder surgeries so no not about to have a 4th. Finally the hotel employee got us into the room, and then the maintenance guy from the rental property came. We left, when we got back he fixed it only for us to have several more issues over the next couple of days. They only do “surface” cleaning. No cleaning behind the dresser as well found melted candy, which we didn’t purchase. And under the bathroom sink we found a dirty sock. The ceiling light/fan in the first bedroom has loose wires hanging down and one of the plugin sockets in the living room was hanging off the wall. The ceiling in the bathroom under the vent has water damage that looked like it was about to fall down. Behind the Murphy bed it looks like nobody has cleaned it all year. The chairs on the balcony were old and rusty. Do better


Michelle
Stayed 2 nights in Aug 2026


















