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Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group

Property class: 4

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Photo gallery for Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group

A multi-story building with a green roof, surrounded by trees and other buildings. - Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group (Dehradun)
A landscaped garden with a cobblestone path, outdoor seating, and umbrellas. - Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group (Dehradun)
A spacious living room with a large window offering a mountain view, a flat-screen TV mounted on the wall, and a ceiling fan. - Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group (Dehradun)
A spacious living area with a grey sofa, floral-patterned armchairs, and a wooden coffee table. A large window with a view of the city is visible. - Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group (Dehradun)
A hotel room with a large bed, a ceiling fan, a flat-screen TV, and a view of the outdoors. - Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group (Dehradun)
A terrace, a coffee shop/cafe, and an arcade/game room are just a few of the amenities provided at Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group. Treat yourself to a massage or other spa services. The on-site restaurant, Orchid, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, Valley View

A hotel room with a bed, a TV, a desk, and a chair.

Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Balcony, Valley View

A hotel room with a large bed, a desk, and a TV.

Room, Balcony, Valley View

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Presidential Suite

  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room Non View

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Room Non View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in The Mall Road neighborhood, Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group is connected to a shopping center. George Everest's House and Clock Tower are local landmarks, and the area's natural beauty can be seen at Gun Hill and Municipal Garden. Visit our Dehradun travel guide
Map
Library Bazaar, Gandhi Chowk, Dehradun, Uttarakhand, 248179

What's nearby

  • A clear lake surrounded by hills with boats and a small dock.
    Mussoorie Lake
    3 min drive - 2.5 miles
  • A white building on a hilltop surrounded by forested mountains.
    Gun Hill
    4 min drive - 1.4 miles
  • A waterfall with multiple streams cascading down a rocky cliff surrounded by lush greenery. People are swimming in the water below.
    Kempty Falls
    18 min drive - 6.7 miles
  • Mussoorie Christ Church
    8 min walk - 0.5 miles
  • Municipal Garden
    4 min drive - 1.2 miles

Getting around

  • Dehradun Station
    76 min drive
  • Dehradun (DED-Jolly Grant)
    110 min drive

Restaurants

  • Tavern Restaurant and Bar
    3 min drive
  • Tibetan Market
    8 min walk
  • Lovely Omelette Center
    2 min drive
  • Kalsang
    2 min drive
  • Doma' Inn
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid
  • Terrace

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Conference center (2,799 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2950.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 4499.5
  • New Year's Eve (December 31) Gala Dinner per child: INR 1999.5 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 800 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate
  • Rollaway bed fee: INR 2950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit

Frequently asked questions

Is Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group?

Check-out is at 11 AM. Late check-out is available for a 50% fee.

Where is Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group located?

This family-friendly Dehradun hotel is located in the mountains, within 1 mi (2 km) of Mussoorie Christ Church and Gun Hill. Municipal Garden and Dalai Lama Hills are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fortune Resort Grace, Mussoorie - Member ITC Hotels' Group Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 61 reviews
Rating 8 - Good. 26 out of 61 reviews
Rating 6 - Okay. 10 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 5 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Fortune Resort Grace. The staff were excellent, the rooms had beautiful views of the valley and the location was near the market. Highly recommend.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room,well and mannered support staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property location is fantastic. Please do not waste your money on the balcony room because you will not be able to even step out due to monkeys. The hotel manager Varun was absolutely ineffective and the staff not trained as per ITC standards. Property needs maintenance.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family stay.

Great location,walking distance to mall road and all eateries, markets. Courteous and helping staff. Very friendly and accommodating.Very good food, great breakfast. Rooms are okay, but bathroom need repairs, refurbish, it smells. At check in, they charged me full of my entire stay, instead of Blocking the amount on card. This is not fair, I argued, but she said its policy. You should mention it when we do booking.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Good location and in good condition. Staff were clueless , service was inept and was bery overpriced. Paid additional for a balcony room to be then told to keep the door closed due to monkeys. Bed was comfortable but shower was poor. Gym was very basic and not all equipment worked and couldn’t use the steam room without having a SPA treatment.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent stay
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Good hotel property food and very well maintained
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Amenities
Very nice place
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best property when you want to visit Mussoorie. It is located right at the entrance of mall road and all the tourist destinations are close by
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hi hlnice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good oroperty but a bit expensive according to the place.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

The location is great but the rooms are not soundproof. Sleeping at night was hard due to the noise.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Staff & service

not worth the price

anshul's service at breakfast was outstanding but the quality of food was not satisfactory
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untidy room and bathroom. Lot of noise was coming from corridors. Staff Is extremely slow and unprofessional. I would rate this property -1/10. Extremely worst experience. Room was valley view, but there were so many trees outside the window that there was no view so very misleading. This is not even a 3-star property which they say is 4-star. Not worth the money they charge. DEFINITELY DO NOT RECOMMEND IT!
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation. The rooms have become quite old and flaky, and even if cleaned, they look messy. The morning breakfast staff seemed rude and tired. Staff at the reception too was quite cold, and unwelcoming.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Mixed bag stay , seen better Fortune properties

The maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
It was a good experience but there is a lot of scope for improvement.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Property location is very gud, but some relocation is going at my time of visit
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my Trip .....

It was wonderful staying in Fortune Grace hotel. The staff are really very helpful n courteous. Though the property needs an upgrade but overall it's pleasing experience. Location of the hotel is at Library Bazaar n you can reach Mall road by walking 15 minutes which is quite convenient. I would recommend this hotel for stay.........!
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, Beautiful Overlook, Convenient

We had a great stay and were pleased to find such a great location with good food and friendly staff. The views are a wonderful overlook towards the Dehradun Valley and sufficient parking. We loved being able to enjoy a nice walk down Mall Road from the Ghandi Chowk entrance and enjoyed the evening stroll, feeling safe in the environment is a plus.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Clean hotel and good food, but breakfast can be improved.
Stayed 1 night in Feb 2019