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The Bala Bay Inn

Property class: 2

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Photo gallery for The Bala Bay Inn

Spa - The Bala Bay Inn (Bala)
Exterior - The Bala Bay Inn (Bala)
Reception - The Bala Bay Inn (Bala)
Restaurant - The Bala Bay Inn (Bala)
Meeting facility - The Bala Bay Inn (Bala)
A bar, a full-service spa, and a restaurant are just a few of the amenities provided at The Bala Bay Inn. Treat yourself to spa services, such as a body treatment, a massage, or a manicure/pedicure. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Room options

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room

Comfort Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 King Bed, Non Smoking, Private Bathroom

Room

Comfort Double Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bala, The Bala Bay Inn is near the beach. The Port Carling Wall and Gravenhurst Narrows Lighthouse are local landmarks, and some of the area's activities can be experienced at Bush's Watersports Park and Muskoka Lakes Winery. Muskoka Sports and Recreation and Santa's Village are also worth visiting. Visit our Bala travel guide
Map
3063 Muskoka District Road 169, Bala, ON, P0C 1A0

What's nearby

  • Two Adirondack chairs on a wooden dock overlooking a calm lake with a forested hill in the background.
    Lake Muskoka
    2 min walk - 0.1 miles
  • Windsor Park
    2 min walk - 0.1 miles
  • Bala Falls
    5 min walk - 0.3 miles
  • The KEE to Bala
    5 min walk - 0.3 miles
  • Bala's Museum
    15 min walk - 0.8 miles

Getting around

  • Gravenhurst Station
    24 min drive
  • Muskoka, ON (YQA)
    34 min drive

Restaurants

  • Don's Bakery
    8 min walk
  • Hook and Ladder
    18 min walk
  • Bala Falls Pub
    2 min walk
  • The Pearl
    1 min walk
  • Jack And Stella
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Ghost Kitchen

Things to do

  • Full-service spa

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Coworking space

Full-service spa

  • 2 treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The Bala Bay Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Bala Bay Inn?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The Bala Bay Inn?

Check-out is at 11:00 AM.

Where is The Bala Bay Inn located?

Situated near the beach, this spa hotel is steps from Lake Muskoka and Windsor Park. The KEE to Bala and Bala Falls are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Bala Bay Inn Reviews

6.8

7.4

Cleanliness

6.0

Amenities

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 18 out of 67 reviews
Rating 4 - Poor. 9 out of 67 reviews
Rating 2 - Terrible. 9 out of 67 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean room and great location
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub and pool at the brewery.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older building, the rooms are well kept and clean. Floors are a bit squeaky but adds the the nostalgia and authenticity of the place. Wonderful staff and close to everything including Kee to Bala.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was as expected, clean, quiet and comfortable. Will be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Clean room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bala is the bomb. Close to the Kee for a fun show night out. Includes the beer spa too and fro. The rooms are super basic - a comfy crash pad. The staff are all cool and the vibe is chill. Will be back.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location for seeing a show at the Kee. Room was generally clean and the bathroom had some more updated pieces. Unfortunately, the window AC unit was leaking so there was a huge wet spot on the floor and the room smelled musty. No dresser in the room was odd, and some slats on the bed were broken. Overall the property is showing its age though it has character that I like. Probably wouldn't stay there again for the price paid.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent place to stay when we attend concerts at the Kee to Bala. It's fun and a relaxed fun environment within walking distance. The staff is always amazing when we come.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel experience ever. The lack of basics like a dresser or a table or a closet. And you can't put your things on the floor because the portable AC unit in the room is causing a puddle in the carpet. If you try hanging your stuff on the little command hooks on the walls, they'll fall and take a chunk of drywall with them. There was a TV but no remote. There was trash under the bed. The decorations on the wall were damaged. No fridge, so bring a cooler, but be prepared to haul it up 3 flights. The lighting is very dim in the room. The only good thing is location and access to the Beer spa. The staff were very friendly and accommodating. The room was very expensive in my opinion. I was expecting luxury. Not a slum
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

It was the off season so it was very quiet. Room was clean and a nice size.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great one night stay - in Bala for a concert at The Kee. Rooms are not generally air conditioned but we lucked out with one. Clean and well taken care of. Would definitely stay again but would insist on an air conditioner!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Our room was clean. It wax only a bed, 2 night stands, a tv & bathroom. No closet or dresser Our floor slanted downwards from the window. The bathtub was not level - the water did not drain. There was nobody at the desk when we checked out.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when going to the Kee.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The location of this property is great but it is very over priced for what is offered.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Time for major renovations….basics were there…bathroom was clean , water was hot…but no drinking glasses, Kleenex, no chair or table in the room. Did have coffee and tea available in the lobby. Our room key was in an envelope on the desk…no one around! Front door open all night.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Bala Bay Inn, we were told it will be going under a massive renovation this fall. I will return in the future to see the renos
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beer spa was a genius addition
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this old beauty, she is full of character and the staff are super nice and helpful. The rooms are very clean but basic and may or may not have air conditioning or a fan. A great place to stay when going g to a concert at the Kee.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location location location - pretty much everyone was going to the concert at the Kee…
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Exhaust fan was outside the windows and made noise all night. Lost power and no internet for the tv. Had to hotspot the tv Lights were old edison bulbs which were horrible it made the room feel like a trap house.
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Way overpriced for what you get, there is an a straight floor or wall or bathtub or vanity or light fixture in that place the air-conditioning is terrible. The place is very warm and humid. Feels like the carpet has layer on top of layer. The bed frames were broken in two different rooms that we were in the plumbing was backed up in the bathroom of one of the rooms that we were in . The patio around the building is rotten and falling off and non-usable. The ghost kitchen was closed during our stay the only coffee there was a Keurig machine in the lobby.once a beautiful hotel I’m sure but is very rundown now, but it is right across the street pretty much from the kee to Bala, the room did include the Muskoka beer day spa, which was really nice and a shuttle to and from. We will be visiting Bala again sometime, but will not be staying at the Bala Bay Inn.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No bedside table or any table to put sleep apnea machine on. No outlet to plug it in. No dresser no closet to hang anything. Fell through the bed...slats not attached. Sheets would not stay on bed.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Costly for a bed for a night.
Stayed 1 night in Jun 2025