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Norton Shores Inn

Property class: 2

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Bathroom - Norton Shores Inn (Muskegon)
Lobby - Norton Shores Inn (Muskegon)
Pool - Norton Shores Inn (Muskegon)
Room - Norton Shores Inn (Muskegon)
Private kitchen - Norton Shores Inn (Muskegon)
Norton Shores Inn provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

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Room options

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Showing 8 of 8 rooms

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Room

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Jetted tub

Room, 1 Queen Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Single Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Norton Shores, a neighborhood in Muskegon, Norton Shores Inn is in a shopping district and near the airport. Michigan's Adventure is a popular attraction and the area's natural beauty can be seen at Lake Michigan and Grand Haven Beach. USS LST 393 and Frauenthal Center for the Performing Arts are also worth visiting. Visit our Muskegon travel guide
View more Motels in Muskegon
Map
631 West Norton Avenue, Muskegon, MI, 49441

What's nearby

  • A beach at sunset with colorful kites and a silhouette of a lighthouse in the distance.
    Pere Marquette Park Beach
    12 min drive - 6.0 miles
  • A sign for Muskogee State Park surrounded by trees and a flag.
    Muskegon State Park
    14 min drive - 6.7 miles
  • A swan-shaped boat on a lake with roller coasters in the background.
    Michigan's Adventure
    18 min drive - 17.9 miles
  • Mona Lake
    18 min walk - 1.0 mile
  • beach near Little Black Creek
    3 min drive - 1.8 miles

Getting around

  • Muskegon, MI (MKG-Muskegon County)
    8 min drive

Restaurants

  • ALDI
    2 min drive
  • McDonald's
    1 min walk
  • Navarro's
    2 min drive
  • Hustlin Heights
    19 min walk
  • Burger King
    3 min walk

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Does Norton Shores Inn have a pool?

Yes, this property has outdoor pool access.

Is Norton Shores Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Norton Shores Inn?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Norton Shores Inn?

Check-out is at 11 AM. Late check-out is available for USD 25 (subject to availability).

Where is Norton Shores Inn located?

Located in Norton Shores, this motel is 0.8 mi (1.2 km) from Mona Lake and 2.9 mi (4.6 km) from Lake Michigan. Lakeshore Bike Trail is 2.9 mi (4.6 km) away.

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Reviews

Norton Shores Inn Reviews

4.8

4.8

Cleanliness

5.4

Location

5.8

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 169 reviews
Rating 8 - Good. 29 out of 169 reviews
Rating 6 - Okay. 36 out of 169 reviews
Rating 4 - Poor. 38 out of 169 reviews
Rating 2 - Terrible. 58 out of 169 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Place was alright
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty. Shower was awesome.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The staff were very sweet, the room we stayed in was clean and comfortable. If i could say anything, it would be i did not like that the outside looked a little ran down, and the pool was advertised as usable, but looked like it has not been used in a long time
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean sink and toilet. Bed was clean as well. Rest of the room needs a deep cleaning as well as some repairs and painting.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room could use some fixing up. Could be cleaner.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Door looked like it had been kicked in before. Felt so unsafe. I left and booked a room at another hotel.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch a drug deal happening in parking lot would not check in very unsafe. Multiple brokendown vehicles in parking lot looked like abandoned property not pictures on expedia.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay. Open the door to my room, realized it was a terrible decision. Left the key on the dresser and left and never came back.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked inspite of the bad reviews, i had a very good experience during my obe nights stay with my niece's/nephews.We had the family room.One big room with 2 queen bedds &separate room with a queen size bed. TOUCH lighting on wall Microwave & mini fridge Vending machine &ice machine outside few feet from my room121.Its located on business district so there will be some traffic noise.I feel management is working on improving things.It was No vcacancy during my weekend stay for the Michigan adventure. Its still a 2 star facility.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The hotel is surrounded by nicer places and priced close to the same. We’d been camping and decided to sleep in a real bed for the night, and this one was on our way out of town. No refunds. The whole room smelled like cigarettes, to the point my hair did when we left. Used condoms on the floor. Crumbs from someone’s meal in the bed. We stayed less than 4 hours and slept fully dressed with shoes on in our sleeping bags. I am NOT happy about any of it but they refused to do anything, acting like they couldn’t understand when I tried to ask for a different room.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Very old. Busiest in the middle of the night, and concerning. I did like that the room had a fridge and a microwave. Just stayed inside when dark.
Stayed 2 nights in Apr 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
nothing unique, marginal, over priced
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty the hotel room hadn't been cleaned and sanitized before our stay. Food crumbs, stains on walls, a cut screen as if someone had tried breaking in. Very loud, noisy, the room smelled. The room was dirty I had never stayed in such a dirty unsafe hotel in my life.
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even stay the night. No AC, ended up driving home after a concert. No refund. Dont ever stay here.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the room was very durty, floor in bathroom was durty, had to clean the surfaces before using. Toilet did not fill after flushing. The worst I haver been in .
Stayed 2 nights in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Place on the Planet.

This was by far the worst place I have ever stayed. It smelled so my ch like smoke we could hardly sleep. The bedding and mattresses were filthy. The pool was closed and a good thing it was because it was discussing. The floors looked like they hadn’t been cleaned in months. The deadbolt didn’t work. There were people screaming and shouting airside our door at 3am and I didn’t feel safe enough to ask them to stop. We checked for evidence of bed bugs, but we couldn’t be sure so all of our clothes that touched the beds we put in plastic bags and are heating or freezing them just in case. I can wish we would have taken pictures DO NOT STAY HERE!!!
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Staff & service
I thought the price should have been less expensive for the condition. The pool looked as if it had not been in service for a long time, although online it did not state it was unavailable. Online stated a microwave was available upon request, but was not. I plugged in a cord behind the bed in a receptacle and it was very dusty and there was an old cookie? there. The bathroom door didn't close. The curtains smelled horrible so we left the windows open as long as we could. There was lots of trash scattered around the lawn. The 2 staff members we encountered were very friendly.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service
The price we paid for the rooms was not worth what we got. There were dirt specks between the comforter and sheets in one room. The other room had a stale smoke smell and it was obvious that the paint had been touched up with a color that didn't match. The rooms were in need of remodeling. The rooms were the poorest quality of any on our trip.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We wound up not even staying here. First of all the pool was not open and has not been open for quite a while. Broken glass & trash all over parking lot. Very unsafe neighborhood! Dirty & outdated! Would not have slept a wink if we would have stayed there! Maybe $20 a night but surely not $125 a night!!!
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a nightmare for my family and I. We didn't make a reservation in Muskegon or Grand Rapids early enough and got stuck here. The motel was run down, spiders crawling everywhere outside the building. It was not well maintained. We went to our room, but could not enter because it reeked of smoke and I am not sure what the other smell was. My son has severe asthma and could not handle being in the room. We asked for a different room, but they didn't have one. We said we couldn't stay there, but they said there were no refunds. It really was terrible here.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Old and Seedy property The frogs in the closed pool must have been HUGE This facility is very rundown The lady was nice though We were desperate for a room and it filled the desparation void but id rather not do that again. The surrounding area is less than desirable...😬
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the $144
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
It is what it is. Last-minute booking near Grand Haven State Park & Beach. Bad: Dirty & out-of-order Pool. One key (actual key) for room. Door needed hard push/pull to open/close. Room smelled moldy. Stained bed. Bad lighting. Body wash in dispensary and outside by sink instead of in shower. Bathroom door didn’t close. Okay: free parking, closet w/hangers, fridge, free ice maker outside, table & desk. Good water pressure. Easy check in/out. Housekeeper was friendly. Next to main road to Grand Haven.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short visit.

Good stay as usual, Thanks , I'll be back !!
Stayed 1 night in Sep 2020