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Itsy Hotels Cruz Royale Santacruz West

Property class: 2

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Photo gallery for Itsy Hotels Cruz Royale Santacruz West

A modern living room with a brown leather sofa, a wooden coffee table, a decorative vase with dried plants, a wall clock, and a marble wall. - Itsy Hotels Cruz Royale Santacruz West (Mumbai)
A reception area with marble walls, a reception desk, a clock, and a modern light fixture. - Itsy Hotels Cruz Royale Santacruz West (Mumbai)
A modern lobby with a marble wall, a brown leather sofa, a glass coffee table, and decorative vases. - Itsy Hotels Cruz Royale Santacruz West (Mumbai)
A staircase with marble steps and walls, leading to a landing with a door. - Itsy Hotels Cruz Royale Santacruz West (Mumbai)
A hotel sign for 'Cruz Royale International' with a modern building in the background. - Itsy Hotels Cruz Royale Santacruz West (Mumbai)
Itsy Hotels Cruz Royale Santacruz West provides laundry facilities and more. Guests can connect to free WiFi in public areas.

Reviews

3.4 out of 10

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

About the neighborhood

Santacruz, a neighborhood in Mumbai, is home to Itsy Hotels Cruz Royale Santacruz West. Nita Mukesh Ambani Cultural Centre and Nehru Centre are local attractions and those in the mood for shopping can visit Colaba Causeway and Linking Road. Looking to enjoy an event or a game while in town? See what's happening at Andheri Sports Complex or The National Sports Club Of India. Visit our Mumbai travel guide
Map
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054

What's nearby

  • A door with multiple compartments, each containing a mustache drawing and a sign.
    Linking Road
    4 min walk - 0.3 miles
  • A crowded beach with palm trees and buildings in the background.
    Juhu Beach
    6 min drive - 1.1 miles
  • Ashtavinayak Temple
    2 min walk - 0.1 miles
  • Carter Road Promenade
    7 min drive - 1.3 miles
  • University of Mumbai
    9 min drive - 1.9 miles

Getting around

  • Western Express Highway Station
    5 min drive
  • Mumbai Santacruz Station
    11 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    22 min drive

Restaurants

  • Journal Cafe
    14 min walk
  • Gopal Krishna
    11 min walk
  • Ram & Shyam
    8 min walk
  • Gracias Granny
    6 min walk
  • Shabari Restaurant
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Itsy Hotels Cruz Royale Santacruz West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Itsy Hotels Cruz Royale Santacruz West doesn't offer parking.

What time is check-in at Itsy Hotels Cruz Royale Santacruz West?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Itsy Hotels Cruz Royale Santacruz West?

Check-out is at 11:00 AM.

Where is Itsy Hotels Cruz Royale Santacruz West located?

Located in Santacruz, this hotel is within 1 mi (2 km) of Linking Road and Juhu Beach. Nanavati Super Speciality Hospital and Carter Road Promenade are also within 2 mi (3 km). Mumbai Santacruz Station is 11 minutes by foot and Mumbai Khar Road Station is 23 minutes.

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Reviews

Itsy Hotels Cruz Royale Santacruz West Reviews

3.4

4.8

Cleanliness

4.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

2/10 Terrible

Sanjay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted. Per plate only 2 nos small uttapam. Pre check in charges was taken but no bill given. Room size is very small for the amount charged.
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Abeda

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Bala

Disliked: Cleanliness
Stayed 3 nights in Jun 2023