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ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Luxury
5.0 star property
9.0

Wonderful

Elegance with breathtaking city views

Luxurious atmosphere envelops you in this centrally located haven, offering spacious rooms and a rooftop bar with breathtaking city views. Delight in sumptuous food and exceptional service, ensuring an unforgettable stay.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Laundry

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Separate bathtub and shower
Bathrobes
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Twin Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Twin Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Separate bathtub and shower
Bathrobes
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed (View)

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Minibar
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

What's nearby

  • KEM Hospital - 9 min walk - 0.5 miles
  • Tata Memorial Hospital - 13 min walk - 0.7 miles
  • High Street Phoenix Mall - 1 min drive - 0.9 miles
  • Peninsula Corporate Tower - 1 min drive - 0.9 miles
  • Palladium Mall - 2 min drive - 1.1 miles

Getting around

  • Mumbai Currey Road Station - 8 min walk
  • Mint Colony Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 39 min drive

Restaurants

  • ‪The Point Of View - ‬2 min walk
  • ‪Kebabs & Kurries - ‬1 min walk
  • ‪Sahyadri Upahar Gruha (Hotel) - ‬9 min walk
  • ‪Ram Ashray - Lalbaug - ‬5 min walk
  • ‪Dakshin At Itc - ‬2 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury hotel near Tata Memorial Hospital
Located close to Haji Ali Dargah and Mohammed Ali Road, ITC Grand Central, a Luxury Collection Hotel, Mumbai provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to reflexology, a body scrub, or a body wrap at Kaya Kalp, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Concierge services, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–9:00 PM.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ITC Grand Central, a Luxury Collection Hotel, Mumbai located?

Located in Parel, this luxury hotel is 0.7 mi (1.1 km) from Tata Memorial Hospital and 2.6 mi (4.2 km) from Mohammed Ali Road. Haji Ali Dargah and Crawford Market are also within 6 mi (10 km). Mint Colony Station is 11 minutes by foot and Ambedkar Nagar Station is 13 minutes.

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Reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 441 out of 674 reviews
Rating 8 - Good. 152 out of 674 reviews
Rating 6 - Okay. 42 out of 674 reviews
Rating 4 - Poor. 26 out of 674 reviews
Rating 2 - Terrible. 13 out of 674 reviews

Reviews

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Luxury stay with pleasant attentive staff
Stayed 1 night in Nov 2025

10/10 Excellent

Anamitro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with welcome snacks. Nice breakfast options. Good staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pushkala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Very friendly staff and GREAT food. Breakfast and high tea were the high points. Very clean rooms and bathrooms.
Stayed 13 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel… great gym and pool. Convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Manali Krishnagopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Aug 2025

2/10 Terrible

John

Liked: Property conditions & facilities
Disliked: Staff & service
The staff from the management on down are inflexible, unfeeling, and unwilling to help a client outside of their very tightly followed rules. Management when presented with the issue was snarky at best, but again unwilling to help a client with an issue. The hotel is lovely. The management staff is not.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and will return.
Stayed 4 nights in Apr 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay excellent service
Stayed 5 nights in Dec 2024

8/10 Good

Renu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
Stayed 7 nights in Dec 2024

10/10 Excellent

LOKIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and good looking rooms. We stayed only for one night and hence couldn't really explore all the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome. Had all three meals there for several days before starting a cruise. The staff are amazingly friendly and welcoming! The property is impeccable clean and up-to-date.

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a family stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
was food
Stayed 3 nights in Mar 2025

8/10 Good

CHIU YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service staff are well appreciated
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay, great food.
Stayed 1 night in Oct 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Stayed 1 night in Oct 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 2 nights in Nov 2024

8/10 Good

Anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. We got to experience the Republic Day Celebrations it was lovely opportunity
Stayed 1 night in Jan 2025

10/10 Excellent

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great centrally located property, great staff and good food.
Stayed 1 night in Sep 2018

10/10 Excellent

Mr Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , staff is very helping
Stayed 5 nights in Feb 2024

8/10 Good

Timothy

Liked: Staff & service, amenities, property conditions & facilities
Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Stayed 6 nights in Apr 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Great stay!
Stayed 5 nights in Sep 2023
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