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ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

A hotel room with a large window, a sofa, a chair, a desk, and a lamp. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A hotel lobby with a grand staircase, large stained glass windows, and a central chandelier. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A grand hotel with a large fountain, a covered entrance, and a car parked in front. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A grand lobby with a bar area, seating, and a staircase leading to an upper level. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A courtyard with a fountain, a clock tower, and a building with multiple balconies and arches. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
Luxury
5.0 star property
9.0

Wonderful

Luxury retreat in south Mumbai

Stunning skybar views stretch across Mumbai's cityscape, creating a peaceful escape from the bustling metropolis below. Inside, four elegant restaurants serve breakfast with Indian and Western cuisine. Guests can retreat to the full-service Kaya Kalp spa for treatments.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Tower

A four-poster bed with white linens, two bedside tables with lamps, a large window with curtains, and a patterned rug.

Luxury Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

A spacious living room with a large window, a chandelier, and a view of a cityscape.

Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Executive Room, 1 Queen Bed, City View

7.8 out of 10
Good
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a window with a city view.

Club Room, 1 Queen Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Twin Bed, City View

A hotel room with a large window, a sofa, a chair, a desk, and a lamp.

Exclusive Room, 1 Twin Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 1 Queen Bed, Tower

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed (View)

A hotel room with a large bed, a chair, a small table, and a window with a city view.

House, 1 Queen Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Parel, a neighborhood in Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai is near a train station. Haji Ali Dargah and Gateway of India are notable landmarks, and travelers looking to shop may want to visit Mohammed Ali Road and Crawford Market. U.S. Consulate General and Elephanta Caves are two other places to visit that come recommended. Visit our Mumbai travel guide
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

What's nearby

  • A bar with a neon sign reading "VIVA LA MUSICA" and a circular ceiling design.
    High Street Phoenix Mall
    6 min drive - 1.3 miles
  • Tata Memorial Hospital
    10 min walk - 0.5 miles
  • Jijamata Udyaan
    3 min drive - 1.7 miles
  • Palladium Mall
    6 min drive - 1.5 miles
  • U.S. Consulate General
    21 min drive - 6.9 miles

Getting around

  • Ambedkar Nagar Station
    11 min walk
  • Mumbai Currey Road Station
    13 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    45 min drive

Restaurants

  • 7 Spice - Chinese Restaurant
    8 min walk
  • Sardesai Sandwich Corner
    6 min walk
  • Hornby's Pavilion
    1 min walk
  • Leo Burnett India
    2 min walk
  • Dublin
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ITC Grand Central, a Luxury Collection Hotel, Mumbai located?

Located in Parel, this luxury hotel is 0.6 mi (0.9 km) from Tata Memorial Hospital and 2.7 mi (4.4 km) from Mohammed Ali Road. Haji Ali Dargah and Crawford Market are also within 6 mi (10 km). Ambedkar Nagar Station is 11 minutes by foot and Mint Colony Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 484 out of 731 reviews
Rating 8 - Good. 161 out of 731 reviews
Rating 6 - Okay. 46 out of 731 reviews
Rating 4 - Poor. 26 out of 731 reviews
Rating 2 - Terrible. 14 out of 731 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff and great breakfast buffet. Property also has dining options that is a must try. Don’t miss the view of the city at night from the lounge on the 30th floor
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful hotel, great service, wonderful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife was travelling alone on this trip and what we found amazing was they put her on a protected / segregated floor for individual women travelers. This floor had staff that are all female and access was strictly controlled. This is amazing, kudos to the ITC group for thinking about the safety. All the staff were amazing, my wife had a seamless experience from checkin to stay to check out. We always prefer to stay in ITC and we will keep coming back again and again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent a week there, amazing hotel super clean room and the facilities were top notch. Enjoyed the breakfast a lot of vegetarian options. also getting around from the hotel to south mumbai was a breeze. definitely recommend this place.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Luxury stay with pleasant attentive staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and professional staff. Helping throughout our stay.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service staff are well appreciated
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, and staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with welcome snacks. Nice breakfast options. Good staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful hotel in the center of the city and the staff was the kindest I have experienced. Nimisha At the front desk in particular was very helpful. I can’t wait to stay again when I come back.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Very friendly staff and GREAT food. Breakfast and high tea were the high points. Very clean rooms and bathrooms.
Stayed 13 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt at home. Staff was amazing.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the staff was very co operative and helpful.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Central place to stay.

Our stay was amazing and very satisfying. The rooms were spacious and clean. All amenities in place. Good wifi. Great food. Quick check in and check out. Good location very central.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the hotel staff was exceptional from the moment I arrived. They even arranged for someone to bring me a sim for my mobile. Brilliant service and excellent customer service and care.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel stay

Hotel with a personality. Nicely set up. The window seats were a treat! Really good service and quality restaurants. Quite central in Mumbai as well.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but nothing around it. Some restaurant staff were great while a lot of them were in another world. The reception and bell boy staff were very good
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great Hospitality at the itcgrandcentral Thank you Akshay Sharma the Manager and Team for taking so good care of me.
Stayed 1 night in Jun 2024