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Holiday Inn Express Mountain View - S Palo Alto by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

A modern building with a stone facade, a covered entrance, and a parking area. - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
A Holiday Inn Express hotel with a prominent green and blue sign, a stone facade, and a well-lit entrance. - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
A buffet with labeled food stations including omelets and cheese. - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
A snack and beverage display with various packaged foods and drinks. - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
A hotel reception area with a modern design, including a reception desk, a clock, and a seating area with tables and chairs. - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
At Holiday Inn Express Mountain View - S Palo Alto by IHG, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. In addition to a garden and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a bed, desk, chair, and a small table.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a small table.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Shoreline West, a neighborhood in Mountain View, Holiday Inn Express Mountain View - S Palo Alto by IHG is near a metro station. Shoreline Amphitheatre and Los Altos History Museum are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and San Antonio Shopping Center. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or SAP Center at San Jose. Spend some time exploring the area's activities, including golfing. Visit our Mountain View travel guide
Map
Mountain View, CA

What's nearby

  • Stevens Creek Trail
    11 min walk - 0.6 miles
  • Mariposa Park
    11 min walk - 0.6 miles
  • Rengstorff Park
    14 min walk - 0.8 miles
  • Mountain View Center for the Performing Arts
    15 min walk - 0.8 miles
  • Mountain View Farmers Market
    2 min drive - 0.9 miles

Getting around

  • Whisman Station
    5 min drive
  • Mountain View Station
    7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    23 min drive

Restaurants

  • McDonald's
    7 min walk
  • Panera Bread
    5 min walk
  • Kunjip Tofu
    10 min walk
  • 1 Oz Coffee
    13 min walk
  • Chipotle Mexican Grill
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite premium channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Mountain View - S Palo Alto by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Mountain View - S Palo Alto by IHG located?

Located in Shoreline West, this hotel is within a 15-minute walk of Silicon Valley and Stevens Creek Trail. Mountain View Center for the Performing Arts and San Andreas Fault Trail are also within 1 mi (2 km). Mountain View Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 330 out of 566 reviews
Rating 8 - Good. 152 out of 566 reviews
Rating 6 - Okay. 50 out of 566 reviews
Rating 4 - Poor. 13 out of 566 reviews
Rating 2 - Terrible. 21 out of 566 reviews

Reviews

Verified review

8/10 Good

Ifen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

C Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean property with great staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent amount of parking and a decent breakfast. Property is clean and has a great location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms great staff and the free full breakfast is the best.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, comfortable bed. Great location for easy access to/from airport and local restaurants and parks.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, sparkling clean throughout, and plenty of free parking. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Parking congested but doable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. There was a false fire alarm at 3:30 in the morning but that was it for any noise. Staff was friendly. Room was clean. Limited parking and the spaces are extremely tight but when we stayed there there weren’t many people staying so it wasn’t a problem for us. Personally I think there should be less Diamond Elite parking spots. Not far from Caltrain and VTA light rail for getting to Levi’s stadium. Overall a pleasant experience.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled nice staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
Breakfast omelette, potatoes, toast bread options
Breakfast bar
Tables
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good and many options to choose from. They are still doing remodeling but everything was clean and out of the way. The room was very big. Parking was ok.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, plenty of food. The room was clean, unfortunately the room safe was not working. During my stay there was lots of available free hotel parking. The hotel staff was nice and polite.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Pakou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast , one of the best
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Meiping

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

PILAR

Liked: Cleanliness, amenities, property conditions & facilities
All of ot, even under construction, no disruption and clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient it was quiet, clean, and affordable compared to some other places in the area.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liang Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Brand new remodel just completed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
third time staying there and always pleasant, clean and quiet.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Dong Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that they provided a simple but varied breakfast for free.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Anita

Liked: Property conditions & facilities
Great location, good price
Stayed 9 nights in Dec 2024