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Hotel Universel Montreal

Property class: 4

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Photo gallery for Hotel Universel Montreal

A swimming pool with a tiled deck, lounge chairs, and a fitness area. - Hotel Universel Montreal (Montreal)
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A wooden deck with metal railings, surrounded by lush greenery and a glass ceiling structure. - Hotel Universel Montreal (Montreal)
A modern building with a unique architectural design, featuring multiple balconies and a prominent vertical structure. - Hotel Universel Montreal (Montreal)
A hotel room with two beds, a red armchair, a desk, and a window with curtains. - Hotel Universel Montreal (Montreal)
Located close to Saputo Stadium and Montreal Biodome, Hotel Universel Montreal provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at the onsite spa. The on-site Italian cuisine restaurant, Resto Bar Le Toit Rouge, offers breakfast and dinner. In addition to a 24-hour business center and a sauna, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Superior Room, 2 Double Beds

7.8 out of 10
Good
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

A hotel room with two beds, a red armchair, a desk, and a window with curtains.

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(197 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(191 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a laptop, a chair, a bedside table with a lamp, and a fruit bowl.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a TV, a desk with a coffee maker, and a wall-mounted lamp.

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(118 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Mercier-Hochelaga-Maisonneuve, a neighborhood in Montreal, Hotel Universel Montreal is in the entertainment district and near a metro station. Notre Dame Basilica and Old Port of Montreal are notable landmarks and Montreal Botanical Garden is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Saputo Stadium or Olympic Stadium. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Montreal travel guide
Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1

What's nearby

  • The Olympic rings, a tall tower, and various flags.
    Olympic Park
    3 min walk - 0.2 miles
  • A stone bridge over a pond with lush greenery and flowering plants around.
    Montreal Botanical Garden
    8 min walk - 0.5 miles
  • A modern architectural building with a curved design and a large glass facade.
    Olympic Stadium
    11 min walk - 0.6 miles
  • A modern architectural building with a curved design and a large glass facade.
    Montreal Biodome
    13 min walk - 0.7 miles
  • Saputo Stadium
    5 min walk - 0.3 miles

Getting around

  • Assomption Station
    10 min walk
  • Montreal Park Station
    11 min drive
  • Montreal–Trudeau Intl. Airport (YUL)
    37 min drive

Restaurants

  • Pizza St-Vincent
    3 min drive
  • Restaurant St-Aubin
    4 min drive
  • Café L'adresse
    14 min walk
  • Tim Hortons
    15 min walk
  • Avant-Garde Artisans Brasseurs
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 554466, 2026-11-30

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Universel Montreal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Hotel Universel Montreal pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Universel Montreal?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Universel Montreal?

Check-out is at noon.

Where is Hotel Universel Montreal located?

Located in Mercier-Hochelaga-Maisonneuve, this spa hotel is within a 10-minute walk of Saputo Stadium and Montreal Botanical Garden. Olympic Stadium and Montreal Biodome are also within 1 mi (2 km). Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Universel Montreal Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1716 out of 3347 reviews
Rating 8 - Good. 1045 out of 3347 reviews
Rating 6 - Okay. 394 out of 3347 reviews
Rating 4 - Poor. 117 out of 3347 reviews
Rating 2 - Terrible. 75 out of 3347 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Location was great if you are going to the stadium.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very helpful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, staff were very clear on expectations. Pool was nice. Great stay.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Staff, clean and spacious room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room the staff was friendly and helpful had dinner in the restaurant and it was a generous portion and served in a timely manner
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Close to the metro and to our event.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional room was clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, free parking, close to the Biodome. Quiet at night and good restaurant on site.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful dining experience. Food was excellent.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food in the restaurant was excellent. Room was comfortable
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location next to the botanical garden worked well for us. I liked that parking was included.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was a bit far away from stuff but the hotel was nice enough, free parking and near the botanical gardens.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and well maintained.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
This was fine, similar to premier inn in the UK, but it represented good value. Staff were friendly and helpful, the attached restaurant was ok but charged separately and much better food can be found within Montreal.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there one night - visiting family but a great base location for accessing sites by car.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location. Very convenient.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff were super friendly in English. Hotel in great walking distance to Biodome, Planetarium, Japanese garden, Olympic stadium.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely pleasant and parking was included. Parking can be difficult to find in many places
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Free parking was the best amenity and they have a parking garage too
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff! The restaurant serves a delicious breakfast. The location is ideal—it's super close to the Biodome, Insectarium, Planetarium, and Botanical Garden. We stayed for three nights with our baby, and everything was wonderful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Botanic Gardens and Olympic Park, and Espace pour la Vie attractions. It is an older property but the room, pool and restaurant were great and the staff very helpful. We enjoyed our stay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It clean and comfy enough. Gift shop came in handy. Staff was friendly and helpful. Restaurant was nice enough.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff answered all our questions. Breakfast was for a fee. Parking included.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Oct 2026