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Comfort Suites Downtown

Property class: 2.5

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Photo gallery for Comfort Suites Downtown

A cityscape with modern high-rise buildings, including a hotel with a visible name sign. - Comfort Suites Downtown (Montreal)
A modern kitchen with a curved wooden counter, stainless steel appliances, and a coffee station. - Comfort Suites Downtown (Montreal)
A modern hotel lobby with a glass coffee table, striped armchairs, a sofa, and a large mirror. - Comfort Suites Downtown (Montreal)
A hotel room with a bed, a desk, a chair, a sofa, a lamp, a mirror, and a window with curtains. - Comfort Suites Downtown (Montreal)
A hotel room with a bed, a nightstand with a lamp, a sofa, a small table, and a picture on the wall. - Comfort Suites Downtown (Montreal)
Located close to Bell Centre and McGill University, Comfort Suites Downtown provides free to-go breakfast, a 24-hour gym, and a 24-hour business center. Guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Queen Beds Suite Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a wall-mounted light.

2 Queen Beds Suite Nonsmoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk with a telephone, a chair, a sofa, and a lamp.

1 King Bed, Nonsmoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen beds with sofabed

A hotel room with two beds, a desk, a television, and a microwave.

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(110 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table, two lamps, a chair, and a small table.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(83 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a microwave.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(57 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, and a chair.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Montreal, a neighborhood in Montreal, Comfort Suites Downtown is in a shopping district and near a metro station. The area's natural beauty can be seen at Mount Royal Park and Jean-Drapeau Park, while Place des Arts and Montreal Botanical Garden are popular area attractions. Looking to enjoy an event or a game? See what's going on at Bell Centre or Montreal Convention Centre. Guests love the hotel's central location. Visit our Montreal travel guide
Map
1214 Crescent St, Montreal, QC, H3G 2A9

What's nearby

  • A street scene with a building featuring a green awning, outdoor seating, and a visible storefront.
    Crescent Street
    1 min walk - 0.0 miles
  • A historic church with a green roof and a clock tower, surrounded by modern buildings and pedestrians.
    Sainte-Catherine Street
    2 min walk - 0.1 miles
  • A subway train in motion at a station with a concrete ceiling and yellow safety line.
    The Underground City
    3 min walk - 0.2 miles
  • A modern building with a prominent red and black facade, featuring a logo and the name "DHL" on the corner.
    Bell Centre
    5 min walk - 0.3 miles
  • A tree-lined cobblestone street leading to a historic church with a tall spire.
    McGill University
    6 min walk - 0.4 miles

Getting around

  • Lucien L'Allier Station
    4 min walk
  • Peel Station
    8 min walk
  • Montreal–Trudeau Intl. Airport (YUL)
    16 min drive

Restaurants

  • Brûlerie Faro
    2 min walk
  • Brutopia
    1 min walk
  • Ye Olde Orchard Pub & Grill
    2 min walk
  • Shawarmaz
    2 min walk
  • Gyu-Kaku Japanese BBQ
    1 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered self parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 575853, 2027-07-31

We should mention

Parking height restrictions apply

Frequently asked questions

Is Comfort Suites Downtown pet-friendly?

Yes, Comfort Suites Downtown allows pets (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 40 per night.

What time is check-in at Comfort Suites Downtown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Comfort Suites Downtown?

Check-out is at 11:00 AM.

Where is Comfort Suites Downtown located?

Located in Downtown Montreal, this hotel is steps from Crescent Street and Sainte-Catherine Street. Bell Centre and McGill University are also within 15 minutes. Lucien L'Allier Station is only a 4-minute walk and Peel Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Downtown Reviews

7.8

Good

7.6

Cleanliness

7.2

Amenities

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 528 out of 1475 reviews
Rating 8 - Good. 456 out of 1475 reviews
Rating 6 - Okay. 294 out of 1475 reviews
Rating 4 - Poor. 113 out of 1475 reviews
Rating 2 - Terrible. 84 out of 1475 reviews

Reviews

Verified review

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a reasonable price right in the heart of all the action
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff, nice breakfast, comfortable sleeping
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The beds were super comfortable, and the breakfast is included and was great!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and entrance. Good breakfast. Great location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with a great room and service during my short stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location. The staff were extremely helpful in all aspects. The only two things were parking which is always an issue in Montreal and I think the breakfast room could’ve been a little bit more decorated. The breakfast was very good the rooms are clean and big I highly recommend this hotel
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Graeme

Liked: Cleanliness, staff & service
Great location in the heart of downtown. Rooms need upgrading.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Dorothy

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great but the room was really musty,the carpet was dirty there was a mildew smell in the room.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in a great location and the lobby was clean. but they need to update and clean the carpet and the balcony. The price does is a little too high for what you get. The breakfast area is small and some what dirty.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was an unexpected surprise and breakfast was better than anticipated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was clean. Older hotel so there’s definitely some Updates that could happen. Great location. Definitely will be back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here for the Ariana Grande concert and I had a really great time, the walk was only 7 minutes away and around the hotel everything was near by even if you Ubered to old Montreal it was only 17 minutes away I highly recommend it, it was also very clean, the breakfast was also not bad.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to bell center for my concert. Was a great location for my trip
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Staff was friendly and knowledgeable about the area. Location was perfect for an event at the bell centre. Breakfast was good with many quick to grab and go options. Bedding was thin and the room was a bit dated but was reasonable for the price. The parking was confusing though as it was underground parking 2 blocks away.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities
Staff were great! Breakfast was delish - Room was a bit run down, but it was a place to sleep!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and comfortable rooms. Convenient parking through a third party that works from the hotel itself. The location was in walking distance from many shops, restaurants and venues.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

debbie

Liked: Amenities
Disliked: Staff & service
bathroom shower wall was dirty , lamps where all crooked , breakfast and food and staff where fine but separate all the big things like eggs, toaster , traffic not good should have line for breakfast starts here would be better . we would come again . thank you for the cleaners and breakfast staff they worked hard to keep everything full and still smiled.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jadyn

Liked: Cleanliness, staff & service, amenities
This was a perfect hotel for a concert at the Bell Center! We stayed one night and it was perfect! There are also plenty of restaurants and little spots around for food and things to do. The room we stayed in was nice, however there are some improvements that could be made to the room, everything was very clean though. And for parking you have to walk over to a hotel just maybe 5 minutes away and valet will drive it to a shared parking lot with the Holiday Inn (40$).
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby has been updated. Walls & carpet in rooms & hallways were very unclean, to no fault of staff, as the only way of dealing with the uncleanliness is to replace. Bed was comfortable & clean. Staff were friendly & helpful. Definitely wouldn’t stay here again.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Marissa

Liked: Staff & service, property conditions & facilities
The staff were super helpful and the hotel was well maintained, clean and fresh.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Naima

Liked: Staff & service
Disliked: Property conditions & facilities
The was free wifi and free breakfast but the tv just had tv channels that did not work.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warning about the construction and road closures would have been nice. Arriving at the hotel was quite the headache but once we were checked in and found parking, the rest was an acceptable experience.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Vince

Disliked: Cleanliness, property conditions & facilities
Room was pretty gross. Sheets were stained yellow, floor was dirty. You get what you pay for I suppose. Good enough room if you're young and just there to party. Wouldn't bring a family here.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
staff were extremely helpful and guest areas were always clean and tidy. the rooms and hotel are a bit "dated" but otherwise everything was great. the bed was very comfortable and good a/c especially during the heat wave we travelled in. food in the breakfast area was good there were pancakes sausage eggs bagels cereal etc... overall my stay here was pleasant and would stay here again.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Renee

Liked: Staff & service, amenities
AC & Beds were comfortable, the breakfast was great, and the staff were very friendly and courteous. The carpets in the room were outdated and seemed to feel damp as well as the dressers, cabinets, closets, and fridge were unfortunately broken/not in proper working condition. The best part of the hotel is the location as we were walking distance from Bell Centre for AG concert!
Stayed 3 nights in Jul 2026