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Krystal Urban Monterrey San Jerónimo

Property class: 3.5

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Photo gallery for Krystal Urban Monterrey San Jerónimo

A restaurant with a long wooden table, chairs, and a patterned floor. - Krystal Urban Monterrey San Jerónimo (Monterrey)
Property video
A covered outdoor seating area with patterned flooring, wooden furniture, and large windows. - Krystal Urban Monterrey San Jerónimo (Monterrey)
A covered walkway with a modern design, large windows, and a well-maintained lawn. - Krystal Urban Monterrey San Jerónimo (Monterrey)
A modern indoor swimming pool with wooden flooring and glass walls. - Krystal Urban Monterrey San Jerónimo (Monterrey)
Located close to Spainish Consulate, Krystal Urban Monterrey San Jerónimo provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a chair, and a small table.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a large window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, a desk with a chair, a lamp, and a view of the city through large windows.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(38 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Monterrey, Krystal Urban Monterrey San Jerónimo is in the business district and near theme parks. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650

What's nearby

  • Spainish Consulate
    3 min walk - 0.2 miles
  • Topgolf Monterrey
    14 min walk - 0.8 miles
  • Calzada Mauricio Fernández Garza
    15 min walk - 0.8 miles
  • Plaza San Pedro Mall
    17 min walk - 0.9 miles
  • Calzada del Valle
    2 min drive - 0.8 miles

Getting around

  • Hospital Station
    6 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    40 min drive

Restaurants

  • TOPGOLF
    15 min walk
  • Taquería La Capital
    12 min walk
  • Carl's Jr.
    19 min walk
  • Fondita +Burritos
    11 min walk
  • Tortacos
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 157 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Does Krystal Urban Monterrey San Jerónimo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Krystal Urban Monterrey San Jerónimo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Urban Monterrey San Jerónimo?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Krystal Urban Monterrey San Jerónimo?

Check-out is at noon.

Where is Krystal Urban Monterrey San Jerónimo located?

Situated in the business district, this hotel is steps from Spainish Consulate, and within 6 mi (10 km) of U.S. Consulate General and Macroplaza. KidZania Monterrey and Monterrey Institute of Technology are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Urban Monterrey San Jerónimo Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 797 out of 1161 reviews
Rating 8 - Good. 213 out of 1161 reviews
Rating 6 - Okay. 87 out of 1161 reviews
Rating 4 - Poor. 33 out of 1161 reviews
Rating 2 - Terrible. 31 out of 1161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff super nice
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and installation, cleaned.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bar staff was incredible with service and speed. The food was absolutely terrible, do not eat here. Property was clean and easy to get to. Check in took longer than it needed to. I was given a single bed room so I was irritated that after my long flight I had to come back down and ask for a double room. They only give you one key per room which makes it hard because you can’t go up the elevator without a room key. The front desk staff was not very helpful and stand offish. Will probably never stay here again if I am honest.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, clean place and good food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly nice and surprisingly spacious. It felt like staying in a very nice urban flat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente te
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was bad
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well
Stayed 1 night in Nov 2025