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Hotel 500

Property class: 3

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Photo gallery for Hotel 500

A corridor with glass walls, a terrazzo floor, and a wooden door at the end. - Hotel 500 (Monterrey)
A hotel with a modern design, featuring a prominent 'HOTEL' sign on the facade. - Hotel 500 (Monterrey)
A spacious lobby with multiple seating areas, a staircase, and large windows. - Hotel 500 (Monterrey)
A hotel room with a wooden headboard, a white bed, two bedside tables, and a wall-mounted TV. - Hotel 500 (Monterrey)
A hotel reception area with a modern design, featuring a reception desk, a staircase, and a sign indicating it is a 5-star hotel. - Hotel 500 (Monterrey)
Located close to Macroplaza and Faro de Comercio, Hotel 500 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A bedroom with a bed, a bedside table, a nightstand, a window with blinds, and a door.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a small bedside table, and a window.

Family Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 Double Bed, Non Smoking

A small, clean room with a single bed, a nightstand, and a window.

Business Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room, 1 Twin Bed, Non Smoking

A small, single-bed room with a wooden headboard, a desk with a chair, and a patterned bedspread.

Executive Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

A small, narrow hotel room with a single bed, wooden headboard, two bedside tables, and a door on the right.

Traditional Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two single beds, a desk, a chair, a TV mounted on the wall, and a wooden door.

Executive Twin Room

7.4 out of 10
Good
(8 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Hotel 500 is near the airport and near a metro station. Horno 3 Steel Museum and Museo del Obispado are cultural highlights, and some of the area's notable landmarks include Macroplaza and Faro de Comercio. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000

What's nearby

  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    17 min walk - 0.9 miles
  • A park with a bench, trees, a pathway, and a distant mountain range.
    Alameda
    19 min walk - 1.0 mile
  • A large stadium with a curved roof and multiple tiers of seating.
    Arena Monterrey
    5 min drive - 1.5 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    5 min drive - 1.5 miles
  • A large geodesic dome structure with a metallic exterior and a reflective surface, set against a clear blue sky.
    Fundidora Park
    5 min drive - 1.2 miles

Getting around

  • Del Golfo Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    35 min drive

Restaurants

  • El Indio Azteca
    6 min walk
  • El Chino
    5 min walk
  • AL Restaurant
    1 min walk
  • Zacatecas
    6 min walk
  • Tamales Salinas
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel 500 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel 500?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel 500?

Check-out is at noon.

Where is Hotel 500 located?

Located in Monterrey Centro, this hotel is within 2 mi (3 km) of Macroplaza, Fundidora Park, and Faro de Comercio. Arena Monterrey and Horno 3 Steel Museum are also within 3 mi (5 km). Del Golfo Station is only a 4-minute walk and Cuauhtemoc Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 500 Reviews

8.6

Excellent

9.0

Cleanliness

6.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, if something broke they fixed is immediately. The room was very clean
Stayed 18 nights in Jul 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great to travel from and to. The hotel staff also was always attentive, including the cleaning staff.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, rooms are as expected for the price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, amenities
Couldn’t have asked for a better stay. Bed was so comfy I didn’t want to get out. 24 hour restaurant across the street made it easy to get food. Would definitely stay here again.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

JOSE JAVIER

Liked: Staff & service, property conditions & facilities
Clean room
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

AYANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff and A/C
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro stations and good restaurants.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for local clubs, nice views of mountain and clean rooms. Breakfast could be a bit better and the place would be awesome if they had a rooftop
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, AC worked great, lots of things to do in the area.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Elsy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and closed to el metro.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

jaime

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was loud
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time staying in a room where the key card operated the lights, AC and the TV.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Arroyo Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, limpio, moderno y práctico
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Toribio

Liked: Cleanliness, staff & service, property conditions & facilities
El bueno, limpio y comodo
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien en el hotel, es sencillo y bonito. Una buena opción de hospedaje para descansar.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la limpieza de la habitación, con todos los servicios incluidos de wi-fi, minisplit, el precio y el beneficio es bueno
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Jesus

Liked: Staff & service, amenities, property conditions & facilities
No me gusto que las sabanas estaba como con una ligera mancha de sangre
Stayed 1 night in Sep 2026
Verified review

8/10 Good

YAIR ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicada. Limpia. WiFi falla un poco.
Stayed 1 night in Aug 2026