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Hotel 500

Property class: 3

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Photo gallery for Hotel 500

A corridor with glass walls, a terrazzo floor, and a wooden door at the end. - Hotel 500 (Monterrey)
A spacious lobby with multiple seating areas, a staircase, and large windows. - Hotel 500 (Monterrey)
A hotel room with a wooden headboard, a white bed, two bedside tables, and a wall-mounted TV. - Hotel 500 (Monterrey)
A hotel with a modern design, featuring a prominent 'HOTEL' sign on the facade. - Hotel 500 (Monterrey)
A hotel reception area with a modern design, featuring a reception desk, a staircase, and a sign indicating it is a 5-star hotel. - Hotel 500 (Monterrey)
Located close to Macroplaza and Faro de Comercio, Hotel 500 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A bedroom with a bed, a bedside table, a nightstand, a window with blinds, and a door.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a small bedside table, and a window.

Family Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 Double Bed, Non Smoking

A small, clean room with a single bed, a nightstand, and a window.

Business Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room, 1 Twin Bed, Non Smoking

A small, single-bed room with a wooden headboard, a desk with a chair, and a patterned bedspread.

Executive Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

A small, narrow hotel room with a single bed, wooden headboard, two bedside tables, and a door on the right.

Traditional Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two single beds, a desk, a chair, a TV mounted on the wall, and a wooden door.

Executive Twin Room

7.4 out of 10
Good
(8 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Hotel 500 is near the airport and near a metro station. Horno 3 Steel Museum and Museo del Obispado are cultural highlights, and some of the area's notable landmarks include Macroplaza and Faro de Comercio. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000

What's nearby

  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    17 min walk - 0.9 miles
  • A large stone archway with decorative elements, leading into a park with trees and a clear sky.
    Alameda
    19 min walk - 1.0 mile
  • A large stadium with a curved roof and multiple tiers of seating.
    Arena Monterrey
    5 min drive - 1.5 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    5 min drive - 1.5 miles
  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    5 min drive - 1.2 miles

Getting around

  • Del Golfo Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    35 min drive

Restaurants

  • El Chino
    5 min walk
  • El Indio Azteca
    6 min walk
  • AL Restaurant
    1 min walk
  • Zacatecas
    6 min walk
  • Tamales Salinas
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel 500 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel 500?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel 500?

Check-out is at noon.

Where is Hotel 500 located?

Located in Monterrey Centro, this hotel is within 2 mi (3 km) of Macroplaza, Fundidora Park, and Faro de Comercio. Arena Monterrey and Horno 3 Steel Museum are also within 3 mi (5 km). Del Golfo Station is only a 4-minute walk and Cuauhtemoc Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 500 Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient for a solo traveller. Really well located
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean bathroom, great staff, great prices, well lokated. For me, it has everything I need.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, if something broke they fixed is immediately. The room was very clean
Stayed 18 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great to travel from and to. The hotel staff also was always attentive, including the cleaning staff.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, rooms are as expected for the price.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean and comfortable for one person. Only bad thing is there’s no ventilation in the bathroom at all and was super hot. The small AC would cool the room but would take a while.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Clean room
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Positive: This place is above average for the money. I has close proximity to many dentists in the area. There's an Oxxo 2 bloc,s away and a restaurant 2 blocks one way and 4 blocks another way that are plate lunch style, always crowded and always with something on the menu that's good. Otherwise, it is enjoyable as many hotels at 4x the price. It was basic but super clean, maids were cheerful and accommodating. Positive security features and they use the blank unmarked white-key system where the door reads the car and it gets changed with each new guest. Door locks were solid and positive snap. Maid always knocked before entering asking if I wanted service. Of potential concern: It does have one of those door pass keys that where have to stick in a slot inside the room in order for the A/C to run which means that it can be an inferno when you return to your room after away all day since you are in Monterrey which is very hot in the summertime. It's too bad the cooling can't got to half speed when you leave instead of just shutting off. Somewhat of a concern: No water provided or source of water - you need to bring your own. The Oxxo being 2 blocks and 7-11 being 5 blocks offsets that mostly. However this is noteworthy if checking in after dark, as there are a few seedy looking late night bars in the surrounding areas.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff and A/C
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro stations and good restaurants.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, helpful staff. They let me check in early.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for the world cup weekend! Central location, close to food and transportation, close to corner store. Note the parking lot is across the street but we felt fine parking late at night
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for local clubs, nice views of mountain and clean rooms. Breakfast could be a bit better and the place would be awesome if they had a rooftop
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a good vacation everything was good
Stayed 4 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
the room have no iron, no hair dryer, no closet, nowhere to hang your clothes, the hand soap, shampoo and conditioner are not good, smells too much of Fabuloso cleaning products. The staff, the air conditioning and the parking were great!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was really small, but clean and functional, and great for a quick stay alone.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and closed to el metro.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments , schedule the time for arrive
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Not sure about the staff
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was loud
Stayed 1 night in Feb 2026