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CHN Hotel Monterrey Santa Fe

Property class: 3

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Photo gallery for CHN Hotel Monterrey Santa Fe

A dining area with multiple tables and chairs, green painted walls, and artwork on the walls. - CHN Hotel Monterrey Santa Fe (Monterrey)
A room with two green armchairs and a small table, with a large painting on the wall. - CHN Hotel Monterrey Santa Fe (Monterrey)
A multi-story hotel with a prominent CNH Hotels sign, featuring a modern architectural design with a red and grey facade. - CHN Hotel Monterrey Santa Fe (Monterrey)
A lobby with a tiled floor, two striped chairs, a small table, an elevator, and a painting on the wall. - CHN Hotel Monterrey Santa Fe (Monterrey)
A room with two striped armchairs, a small table, and a painting of a church and mountains on the wall. - CHN Hotel Monterrey Santa Fe (Monterrey)
Located close to Gran Parque Libertad and IMSS - Unidad Médica de Alta Especialidad No. 25, CHN Hotel Monterrey Santa Fe provides a grocery/convenience store, laundry facilities, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a single bed, a dark headboard, a wall-mounted light, and a window with sheer curtains.

Standard Room, 1 King Bed

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a single bed, a bedside telephone, and a wall-mounted light fixture.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(18 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with two beds, a bedside table with a phone, and a wall-mounted light fixture.

Superior Room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Valle de Morelos, a neighborhood in Monterrey, CHN Hotel Monterrey Santa Fe is near a metro station. Macroplaza is a notable landmark, and the area's natural beauty can be seen at Gran Parque Libertad and Fundidora Park. Looking to enjoy an event or a game? See what's going on at Walmart Park or Gaspar Mass. Visit our Monterrey travel guide
Map
Zacatepec No. 100, Col. Valle de Morelos, Monterrey, NL, 64180

What's nearby

  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    16 min drive - 8.5 miles
  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    16 min drive - 9.7 miles
  • Gran Parque Libertad
    1 min walk - 0.1 miles
  • Foliatti Casino
    17 min walk - 0.9 miles
  • Walmart Park
    6 min drive - 3.1 miles

Getting around

  • Penitenciaria Station
    2 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    44 min drive

Restaurants

  • Siberia Eben Ezer
    8 min walk
  • El Meson De Los Tacos
    14 min walk
  • Tacos Pipe
    8 min walk
  • Mariscos Los Paraguas
    11 min walk
  • El Gran Horno
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: MXN 110 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 110 per person
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is CHN Hotel Monterrey Santa Fe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at CHN Hotel Monterrey Santa Fe?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at CHN Hotel Monterrey Santa Fe?

Check-out is at noon.

Where is CHN Hotel Monterrey Santa Fe located?

Located in Valle de Morelos, this hotel is within 1 mi (2 km) of Gran Parque Libertad and IMSS - Unidad Médica de Alta Especialidad No. 25. UMAE Hospital of Cardiology and Gaspar Mass are also within 3 mi (5 km). Penitenciaria Station is only a 2-minute walk and Alfonso Reyes Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CHN Hotel Monterrey Santa Fe Reviews

7.4

Good

7.4

Cleanliness

5.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 256 out of 862 reviews
Rating 8 - Good. 286 out of 862 reviews
Rating 6 - Okay. 163 out of 862 reviews
Rating 4 - Poor. 74 out of 862 reviews
Rating 2 - Terrible. 83 out of 862 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here very clean and the cleaning ladies are very nice
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent hospitality but hotel needs repairs

The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's convenient for me, but not much to recommend for vacationers
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for me
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
The location isn't very nice, rooms are being worked on. Looks like management is looking to upgrade hotel.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
NA
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible todo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Was given an updated room, miles different than the old ones.
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Well the room is not in very good condition, but you getwhat you pay for.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good treatment
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected. Old furniture and old building. Bathroom had mold all over, no hot water.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
bad area , and noisy at night time
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like it because looks dirty
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
I have every day problems with air condition and at the end problems with shower. The last day they will transfer to another room.
Stayed 5 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Le falta limpieza y había cucarachas en la habitación
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo para descansar . Ventaja de que está al pie del metro.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno no lo incluye, y su menú realmente muy poca de buen cocina. En comida también
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple para una estancia de 2 días
Stayed 1 night in Sep 2026