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Best Western Centro Monterrey

Property class: 3

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Photo gallery for Best Western Centro Monterrey

A spacious lobby with a long reception desk, leather seating, and a chandelier. - Best Western Centro Monterrey (Monterrey)
A clean, well-lit restaurant with multiple tables and chairs, a television mounted on the wall, and a kitchen area visible through an open counter. - Best Western Centro Monterrey (Monterrey)
A staircase with a wrought iron railing leading to a room with a large stained glass window. - Best Western Centro Monterrey (Monterrey)
A spacious lobby with a chandelier, two sofas, a coffee table, and large windows with stained glass. - Best Western Centro Monterrey (Monterrey)
A multi-story hotel with a parking lot. - Best Western Centro Monterrey (Monterrey)
Near Macroplaza, Best Western Centro Monterrey provides dry cleaning/laundry services, a gym, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a table with a lamp, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Double Beds, Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Best Western Centro Monterrey is near a metro station. Museo de Historia Mexicana and Museo del Noreste are cultural highlights, and some of the area's attractions include Mexican Professional Baseball Hall of Fame and Parque Espana. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
Benito Juarez Avenue # 359 North, Downtown Area, Monterrey, NL, 64000

What's nearby

  • A large stone archway with decorative elements, leading into a park with trees and a clear sky.
    Alameda
    9 min walk - 0.5 miles
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    14 min walk - 0.8 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    17 min walk - 0.9 miles
  • A large geodesic dome structure with a metallic exterior and a reflective surface, set against a clear blue sky.
    Fundidora Park
    5 min drive - 1.2 miles
  • Auditorium Pabellón M
    4 min drive - 1.0 mile

Getting around

  • Alameda Station
    7 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    37 min drive

Restaurants

  • Los Frijoles
    3 min walk
  • Coctelería Gabino
    5 min walk
  • Rosa Nautica
    4 min walk
  • KFC
    2 min walk
  • El Pipiripau
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 140 for adults and MXN 140 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Best Western Centro Monterrey pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Centro Monterrey?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Centro Monterrey?

Check-out is at noon.

Where is Best Western Centro Monterrey located?

Located in Monterrey Centro, this hotel is within 1 mi (2 km) of Alameda, Santa Lucia Riverwalk, and Macroplaza. Fundidora Park is 1.3 mi (2.1 km) away. Alameda Station is 7 minutes by foot and Fundadores Station is 14 minutes.

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Reviews

Best Western Centro Monterrey Reviews

7.8

Good

8.0

Cleanliness

6.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

Verified review

8/10 Good

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 1 night in May 2024
Verified review

4/10 Poor

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Staff great, extremely old/poor facility

Firstly the staff are super friendly and helpful, however the hotel has three major flaws; 1) the air-conditioning is old and as loud as a jet engine, so you can't hear anything or or make calls while it is on, 2) the worst quality/speed internet I've every experienced, you basically sign into a hotspot and it's unsecure, and it drops off and you will end up trying to sign in 100 times a day, again no streaming or video calls, 3) it is listed as having a gym but every single piece of equipment is from the dump/trash and broken and doesn't work. The only thing in the gym not broken were four solatary dumbbells.
Stayed 8 nights in Sep 2023
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site restaurant food was good. Hotel is walking distance to Macroplaza, museums, and Paseo Santa Lucia.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and walks to areas of interest
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Great as always! My go to hotel everytime I visit Monterrey.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Jhonnatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Daniel

Good stay. Nice place. Good price
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

José Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Imelda

Disliked: Property conditions & facilities
Staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent employees

Very helpful staff. The restaurant, front desk, and clening employees are always willing to help and make you feel welcomed.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

BLANCA

Just fine
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
clean better the rooms
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Ana

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Sep 2022
Verified review

2/10 Terrible

Jeronima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had bedbugs.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
great central location for ubering. close to barrio antiguo but not too close. great market shopping all around. parking a bit tight with a half ton truck. seemed perfectly safe. food options very limited, yogurt and bread, but a full menu is available n cheap. beds were ok, probably shouldve asked for more pillows.
Stayed 3 nights in Nov 2022
Verified review

2/10 Terrible

XAVIER

Disliked: Staff & service, property conditions & facilities, room comfort
Gave me wrong room type
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Drew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine but the Ac until didn’t really work and it made a noise all night long. We had to leave a day earlier because we couldn’t stand it anymore.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Cynthia

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like drainage all the time and There was no iron in the room I have to call to the receptionist to ask for one.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The room was not properly cleaned. Also, water pressure was low. The AC is not temperature-controlled. Either turn off or on. I am not staying there anymore.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Naim Saharam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy mala por parte de las señoritas de recepción, demoraron en darnos la habitación y había chinches en la cama
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el hotel fue muy agradable, las instalaciones están en buenas condiciones, el personal es muy atento y se encuentra en un área muy céntrica, es excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jesús Ramon

Liked: Staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi opinión en 2 puntos: Las toallas están en pésimas condiciones muy viejas y deshilachadas La pantalla que me tocó en la habitación es antigua y la calidad de la imagen muy mala Sugiero estos cambios debido a la calidad del hotel
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

ELVIRA IBARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto buen precio Solo la ubicación est en el centro viejo y se ve tranquilo pero no da confianza para caminar por la noche
Stayed 2 nights in Jul 2026