The hotel has not been updated in many many years. The rooms are old, the beds are uncomfortable, the showers are small. You only get one key per room, and the air conditioning doesn’t work without the key, so you can’t keep the air running when you leave. Blankets are not provided, only one sheet. You have to ask for a blanket. The pillows are incredibly flat and the extra pillows are kept on the floor of the closet. The shower only had a handheld option, no overhead spout, with very low pressure. The breakfast was not sufficient- options ran out early and were not replenished, and nothing was appetizing. Many staff members were rude. There is one iron available for the entire hotel, all the way in the basement, and it is so old the staff couldn’t even figure out how to use it. And the lobby smells like cigarettes. Often times housekeeping is not available to bring you items you need, you have to go get it. We will certainly never stay here again. The ONLY good thing about this hotel is because of its location we found a great cafe, Cafe Bacio where they had fabulous pastries and delicious coffee with incredible service.